Ben Squires
International Travel

Shocking flight attendant behaviour revealed

An anonymous survey of British Airline workers has provided a shocking insight into the behaviour of cabin crew members during flights.

The survey, conducted by Jetcost.co.uk, asked 718 British cabin-crew members, past and present and asked them a range of questions, perhaps the most startling being, “Have you ever broken the rules during a flight?” To which a whopping 89 per cent of respondents replied “yes”.

When pressed for details, the crew members revealed the following:

1. Lied to passengers about product availability — 28 per cent.

2. Indulged in sexual relations with a colleague during a flight — 21 per cent.

3. Short-changed passengers — 20 per cent.

4. Indulged in sexual relations with a passenger during a flight — 14 per cent.

5. Accepting tips and gifts from passengers — 7 per cent.

When asked how cabin-crew short-changed passengers, a massive 54 per cent said by ‘giving their change in a different currency’ while 40 per cent said ‘most passengers don’t check their change’.

Antoine Michelat, co-founder of Jetcost.co.uk, said the following:

“It’s completely unacceptable for cabin crew to be short-changing passengers; they’re knowingly pocketing the money that should be going back to the customer and are therefore stealing.

“They may think it’s OK by passing it off as the odd 20p here and 50p there, but that’s still money that’s not rightfully yours and belongs to someone else.”

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Tags:
travel, International travel, secrets, Survey, Flight Attendants