US airports use clowns, candy and ponies to relax passengers
Airports across the US are recruiting clowns and miniature animals in a bid to soothe grumpy passengers.
As the busy summer season kicks off, droves of holidaymakers are facing lengthy airport security queues and delayed flights.
Many have been venting their frustration with the Transportation Security Administration (TSA) on Twitter, using the hashtag #iHateTheWait.
Desperate to lighten the mood, airport bosses have been forced to come up with some creative solutions.
San Diego International Airport has brought in circus performers to help keep delayed passengers smiling, Good Morning America reported.
Meanwhile, Denver International Airport is literally sweetening up its customers, offering candy to those waiting in long lines.
And Cincinnati/Northern Kentucky International Airport has even enlisted "therapy ponies", miniature horses whose sole job is to delight passengers.
"Animals help reduce stress and anxiety levels and put smiles on people's faces," airport spokeswoman Mindy Kershner told NBC news.
"Unlike service animals, who are working and should not be touched, therapy animals can be patted and hugged."
The TSA has attributed the long lines to an increased number of travellers, more passengers bringing carry-on bags, the need for more robust security screenings, and a decrease in the number of security officers.
This week USA Today reported 450 American Airlines passengers were stranded at Chicago's O'Hare Airport overnight after getting stuck in TSA queues.
What do you think about the US airport’s solution? Do you think you could use something like this to brighten your mood on overseas trips?
Share your thoughts in the comments.
First appeared on Stuff.co.nz.
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