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Beloved teddy bear left in airport lounge rescued by airline

<p dir="ltr">Staff at British Airways have rescued a child’s stuffed teddy bear that was left behind in an airport lounge, documenting the toy’s safe journey home. </p> <p dir="ltr">The treasured teddy was found in the British Airways lounge at London’s Heathrow Airport by nine-year-old Alex, who accidentally left the toy behind before boarding a flight home to Dubai. </p> <p dir="ltr">After staff found the stranded toy, a new flight and boarding pass was created for Postman Bear, while members of the BA team gave the teddy the”'VIP treatment”  with a journey on an airport buggy to “catch up” with the Cabin Crew Operations team in the Crew Report Centre.</p> <p dir="ltr">Postman Bear was then taken to meet the cabin crew on his new flight to Dubai and was pictured “patiently” waiting for his flight at the gate, drinking a cup of coffee and enjoying “some great views of the aircraft” while waiting to board. </p> <p dir="ltr">The teddy’s journey home was lovingly captured by British Airways customer manager, Ed Tumath, who sent the snaps back to young Alex to assure him his beloved bear was being looked after. </p> <p dir="ltr">After touching down in Dubai, the cabin crew took Postman Bear to reunite with Alex and the rest of his family for a “bear-y happy reunion”. </p> <p dir="ltr">Stuart, Alex's parent, recalled the moment they knew the teddy was missing, while praising British Airways for their tireless journey to reunite Alex with his bear. </p> <p dir="ltr">Stuart said, “My son had left his teddy bear - huge sentimental value as he has had the teddy since birth - in the British Airways lounge ahead of the flight. We noticed as the aircraft doors were closing so nothing could be done at that point.”</p> <p dir="ltr">“This was very distressing to my son who uses the teddy as a calming item, especially when flying. This was incredibly stressful and we feared that his beloved teddy may be lost forever.”</p> <p dir="ltr">“Whilst onboard the flight, I took to a series of Facebook groups to seek help in finding the teddy. A member of the group contacted Ed who came to the rescue. I managed to communicate with Ed on the flight and received a picture showing that the teddy had been found, which calmed my son.”</p> <p dir="ltr">“Not only did Ed go out of his way to find the teddy but he communicated so well throughout. He genuinely cared about the situation and worked so hard to get the teddy back to us.”</p> <p dir="ltr">“He arranged for the teddy to board a flight to Dubai a couple of days later and a crew member handed the teddy back to us. Not only did Ed excel in his caring manner and communication, he even provided a few pictures of the teddy's journey, which my son will treasure forever.”</p> <p dir="ltr">“My son was so relieved - words could not express how grateful we are to Ed for his kind act and dedication to getting the teddy back to us. I have been flying with BA for many years - this is the best experience I have had by far and I am overwhelmed by Ed's efforts.”</p> <p dir="ltr">“Sometimes amazing people do incredible things and show such kindness along the way... these things matter. This meant a huge amount to my family and I, and we will be forever grateful.”</p> <p dir="ltr"><em>Image credits: British Airways</em></p>

International Travel

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"Someone give them a raise": Hilarious way ground crew entertained trapped passengers

<p>Two very creative ground-crew air marshalls have enjoyed a brush with instant viral fame after hilarious footage of them entertaining passengers stuck on a delayed plane was shared to TikTok.</p> <p>Fortunately for the poor passengers stranded on the British Airways plane last month due to engineering issues, two nearby air marshalls were determined to pass the time and distract them following the tediously long delay, using their glowing marshalling wands to put on an entertaining performance.</p> <p>Air Marshall Quinten Moshy posted a video of his antics on TikTok, which quickly racked up close to 1 million views.</p> <p>"Put this in every ramp agent's job description," he joked in the caption.</p> <p>The video showed the two airport workers using their marshalling wands as if they were light sabres and acting out dramatic battle scenes. Committed to the performance, the marshalls ducked and weaved, while one pretended to die after he was 'struck'.</p> <p>Other antics included creating glowing smiley faces and hearts on the tarmac and dancing the moves to the song 'Y.M.C.A'.</p> <blockquote class="tiktok-embed" style="max-width: 605px; min-width: 325px;" cite="https://www.tiktok.com/@quintenmoshy/video/7117811535212301614" data-video-id="7117811535212301614"> <section><a title="@quintenmoshy" href="https://www.tiktok.com/@quintenmoshy?refer=embed" target="_blank" rel="noopener">@quintenmoshy</a> Put this in every ramp agent’s job description <a title="airport" href="https://www.tiktok.com/tag/airport?refer=embed" target="_blank" rel="noopener">#airport</a> <a title="airplane" href="https://www.tiktok.com/tag/airplane?refer=embed" target="_blank" rel="noopener">#airplane</a> <a title="travel" href="https://www.tiktok.com/tag/travel?refer=embed" target="_blank" rel="noopener">#travel</a> <a title="rampagent" href="https://www.tiktok.com/tag/rampagent?refer=embed" target="_blank" rel="noopener">#rampagent</a> <a title="pilot" href="https://www.tiktok.com/tag/pilot?refer=embed" target="_blank" rel="noopener">#pilot</a> <a title="bayarea" href="https://www.tiktok.com/tag/bayarea?refer=embed" target="_blank" rel="noopener">#bayarea</a> <a title="california" href="https://www.tiktok.com/tag/california?refer=embed" target="_blank" rel="noopener">#california</a> <a title="london" href="https://www.tiktok.com/tag/london?refer=embed" target="_blank" rel="noopener">#london</a> <a title="787" href="https://www.tiktok.com/tag/787?refer=embed" target="_blank" rel="noopener">#787</a> <a title="vacation" href="https://www.tiktok.com/tag/vacation?refer=embed" target="_blank" rel="noopener">#vacation</a> <a title="work" href="https://www.tiktok.com/tag/work?refer=embed" target="_blank" rel="noopener">#work</a> <a title="fyp" href="https://www.tiktok.com/tag/fyp?refer=embed" target="_blank" rel="noopener">#fyp</a> <a title="ymca" href="https://www.tiktok.com/tag/ymca?refer=embed" target="_blank" rel="noopener">#ymca</a> <a title="minions" href="https://www.tiktok.com/tag/minions?refer=embed" target="_blank" rel="noopener">#minions</a> <a title="starwars" href="https://www.tiktok.com/tag/starwars?refer=embed" target="_blank" rel="noopener">#starwars</a> <a title="lightsaber" href="https://www.tiktok.com/tag/lightsaber?refer=embed" target="_blank" rel="noopener">#lightsaber</a> <a title="happy" href="https://www.tiktok.com/tag/happy?refer=embed" target="_blank" rel="noopener">#happy</a> <a title="aviation" href="https://www.tiktok.com/tag/aviation?refer=embed" target="_blank" rel="noopener">#aviation</a> <a title="love" href="https://www.tiktok.com/tag/love?refer=embed" target="_blank" rel="noopener">#love</a> <a title="♬ Y.M.C.A. - The Minions" href="https://www.tiktok.com/music/YMCA-6795407731260917762?refer=embed" target="_blank" rel="noopener">♬ Y.M.C.A. - The Minions</a></section> </blockquote> <p>TikTok users really enjoyed the goofy act and one person said they should find a video from someone stranded on the plane so we could see what THEY were seeing out their windows.</p> <p>"Someone find the passengers POV," they wrote.</p> <p>Sure enough, fellow viewers pulled through and pointed to TikTok user Abi Smith, who had created her own video of the dramatic antics of the air marshalls.</p> <p>"POV: [Point of View]: Your plane gets delayed so the marshalls put on a performance." she captioned the video.</p> <blockquote class="tiktok-embed" style="max-width: 605px; min-width: 325px;" cite="https://www.tiktok.com/@abi_smithxxx/video/7117374061935676678" data-video-id="7117374061935676678"> <section><a title="@abi_smithxxx" href="https://www.tiktok.com/@abi_smithxxx?refer=embed" target="_blank" rel="noopener">@abi_smithxxx</a> <a title="britishairways" href="https://www.tiktok.com/tag/britishairways?refer=embed" target="_blank" rel="noopener">#britishairways</a> <a title="delayed" href="https://www.tiktok.com/tag/delayed?refer=embed" target="_blank" rel="noopener">#delayed</a> <a title="marshallers" href="https://www.tiktok.com/tag/marshallers?refer=embed" target="_blank" rel="noopener">#marshallers</a> <a title="♬ Angeleyes (Sped Up Version) - april aries bae (SVT)" href="https://www.tiktok.com/music/Angeleyes-Sped-Up-Version-7089425867910236954?refer=embed" target="_blank" rel="noopener">♬ Angeleyes (Sped Up Version) - april aries bae (SVT)</a></section> </blockquote> <p>People commented, saying the entertaining pair deserved a reward for their dedication.</p> <p>"Give the performers an applause," wrote one person.</p> <p>"Someone give them a raise," another added.</p> <p><em>Image: TikTok</em></p>

Travel Trouble

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British Airways introduces gender neutral greetings

<p><span style="font-weight: 400;">British Airways are adopting new tactics to make their journeys more inclusive to all travellers. </span></p> <p><span style="font-weight: 400;">The UK airline giant is joining a growing list of travel companies that are implementing more gender-neutral language, by ditching the traditional "ladies and gentlemen" greeting.</span></p> <p><span style="font-weight: 400;">While the move falls in line with an industry-wide global trend, the decision is also due to a change in the airline’s clientele, with the carrier reporting more children onboard since COVID-19 restrictions have been lessened. </span></p> <p><span style="font-weight: 400;">According to the </span><a href="https://www.telegraph.co.uk/business/2021/10/09/hello-passengers-inclusive-welcome-announcement/"><span style="font-weight: 400;">Telegraph</span></a><span style="font-weight: 400;">, the new policies would adhere to changing social norms, as well as make younger customers feel more included. </span></p> <p><span style="font-weight: 400;">The airline is just one of many to make the important change. </span></p> <p><span style="font-weight: 400;">Japan Airlines was one of the first major carriers to ditch the traditional “ladies and gentlemen” titles for inflight announcements back in 2020. </span></p> <p><span style="font-weight: 400;">German carrier Lufthansa also changed their language to a more inclusive tone in July, as they pledged their commitment to diversity. </span></p> <p><span style="font-weight: 400;">Qantas has also made strides towards inclusivity in 2018, as they changed the use of “mother and father” to “parents” on all flights to include parents of different sexualities. </span></p> <p><span style="font-weight: 400;">At the time, the airline introduced a new staff booklet highlighting language geared towards the</span> <a href="https://www.qantasnewsroom.com.au/media-releases/qantas-releases-video-to-celebrate-the-spirit-of-australia/"><span style="font-weight: 400;">"Spirit of Inclusion"</span></a><span style="font-weight: 400;">, </span><span style="font-weight: 400;">which advised against using language that could be deemed offensive to the LGBTQ+ community. </span></p> <p><em><span style="font-weight: 400;">Image credit: Shutterstock</span></em></p>

Travel Tips

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"I want to get out": Panic as man tries to open door mid-flight

<p>A man who was suffering from a panic attack was restrained by fellow passengers after attempting to open the door of the plane mid-flight.</p> <p>Without warning, an agitated man tried pulling on the lever on the door at the back of the plane screaming “I want to get out!” in broken English.</p> <p>It was here that his fellow passengers intervened, but it wasn’t until half a dozen air stewards rushed down the aisle with one carrying handcuffs that the passengers felt safe.</p> <p>Ian McNally, who first spotted what was happening, was shaken up by the incident, but praised the efforts of another passenger.</p> <p>“I was mightily relieved when I saw him rushing to help,” he added.</p> <p>Another witness who did not want to be named was frozen in panic, according to <em><a href="https://www.theguardian.com/business/2019/dec/03/man-restrained-after-trying-to-open-door-of-ba-aircraft-in-midair?CMP=aff_1432&amp;utm_content=The+Independent&amp;awc=5795_1575396722_23a2856c3503f3524c8a7f4b83339901">The Guardian</a></em>.</p> <p>“I thought that was it,” he said. “Everyone who intervened were heroes.”</p> <p>Passenger Dean Whyte, who is a shocking 2 metres tall and a boxer, also intervened with the anxious man, telling him to “calm down”.</p> <p>“It was like something out of a movie. When I got there, he was shouting ‘I want to get out’ in broken English.</p> <p>“I managed to grab him and was preparing to slam him hard if necessary but myself and the steward could see he wasn’t quite right in the head, so I held him and tried to calm him down. Eventually it worked.”</p> <p>Whyte later took a screenshot of the article from <em>The Guardian</em> and said that he was just “happy I was there to help”.</p> <blockquote class="twitter-tweet" data-lang="en"> <p dir="ltr">Just Happy I Was There To Help<a href="https://t.co/613bYU1ZRi">https://t.co/613bYU1ZRi</a> <a href="https://t.co/TlrtXY7RRm">pic.twitter.com/TlrtXY7RRm</a></p> — Dean Whyte (@DeanWhyte8) <a href="https://twitter.com/DeanWhyte8/status/1201791740409241600?ref_src=twsrc%5Etfw">December 3, 2019</a></blockquote> <p>A British Airways flight attendant said that they had “never seen anything like that before”.</p> <p> </p>

Travel Trouble

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One of the world's biggest airlines collapses

<p>India’s Jet Airways has finally collapsed after months of speculation.</p> <p>The once iconic airline has been struggling for months to stay in business and the announcement follows weeks of questions over the fate of the airline.</p> <p>Jet Airways has failed to secure emergency funding from India’s banks and is suspending all flights.</p> <p>The collapse of Jet Airways is the biggest in India since the failure of Kingfisher Airlines back in 2012.</p> <p>The blow is massive to the Indian aviation industry, as demand soars for services. However, airlines are struggling to keep the prices low.</p> <p>Jet Airways explained in a statement their sadness.</p> <p>"This has been a very difficult decision but without interim funding, the airline is simply unable to conduct flight operations," Jet Airways said in statement.</p> <p>"Above all, the airline would like to express its sincere gratitude to all its employees and stakeholders that have stood by the company in these trying times."</p> <p>The airline was informed late on Tuesday by a range of lenders that are led by the government-run State Bank of India that the airline would not be receiving more funds.</p> <p>Passengers are being informed about the closure of the airline via email and text messages and are able to claim a refund.</p> <p>The airline’s operations had shrunk to 40 flights on 5 aircraft on Tuesday, before the closure was announced.</p> <p>However, the banks are continuing to search for a private investor to buy 75 per cent of the airline. The deadline for bids is May 10th.</p>

Travel Trouble

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British Airways unveils VERY funny safety video – how many famous faces do you know?

<p>In the battle of the airline safety videos, British Airways has delivered a killer blow. </p> <p>Last year, the British airline took direct aim at New Zealand's national carrier, saying "Hey, Air New Zealand, you're not the only one with a star-studded safety video". </p> <p>Featuring Sir Ian McKellan, Thandie Newton, Gordon Ramsay and Rowan Atkinson reprising his role as Mr Bean, the video was full of classic British dry humour and clocked up almost 25 million views. </p> <p>While adopting a similar format, the sequel is arguably even more hilarious. </p> <p>Introducing the pre-flight video, its "director", comedian Asim Chaudhry (aka Chabuddy G), says British A-listers were begging for parts. </p> <p>"Chabuddy, please let us be part of the sequel," he said, mimicking them in a high wine.</p> <p>"It's pathetic really. And sure, they've got their Oscars, they've got their Baftas - but what they really want is a Sista - the Society of In-flight Safety Training Awards. They all want to get their hands on the golden wings... I quite fancy some wings actually. Can someone go chicken shop?"</p> <p>The likes of Sir Michael Caine, Olivia Colman, Naomie Harris, David Walliams and Joanna Lumley are seen "auditioning" in humorous sketches, while simultaneously delivering those essential safety messages. </p> <p style="text-align: center;"><iframe width="500" height="281" src="https://www.youtube.com/embed/FQ9Xpzi4qkU?feature=oembed" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen=""></iframe></p> <p>The hapless director mistakes three-time Bafta winner Colman, star of <em>The Crown</em> and <em>Broadchurch</em>, for a tea lady and unwittingly offends Lumley.  </p> <p>The <em>Absolutely Fabulous</em> star is required to tell passengers to remove their high heels because they could rip the emergency slide before delivering the painfully cheesy line "Don't worry, you'll all still look absolutely fabulous without them".</p> <p>Giving Chabuddy, who "directs" each sketch, a withering look, Lumley asks whether the line is "strictly necessary". </p> <p>"Yeah," Chabuddy replies. "Otherwise people won't know who you are."</p> <p>But it's not all about giving passengers a pre-flight laugh. Besides delivering the safety messages, the video promotes Flying Start, the global charity partnership between British Airways and Comic Relief which has supported over half a million children in the UK and some of the world's poorest communities since its 2010 launch. </p> <p>Unlike Air New Zealand's sometimes OTT videos (the one launched last July featured skiing down a pavlova, dipping a marshmallow in a boiling mud pit and a giant kea), the British video, which will roll out from this July, keeps things simple. </p> <p>No heavily-edited "fantastical" landscapes a la Air New Zealand, just the all-important safety information delivered with a generous helping of good humour.  </p> <p style="text-align: center;"><iframe width="500" height="281" src="https://www.youtube.com/embed/TEsHqdA9dV0?feature=oembed" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen=""></iframe></p> <p>Air New Zealand has become increasingly intent on cramming its own safety videos with "celebrities", moving on from local actors and All Blacks to American stars Adrian Grenier, Katie Holmes and Cuba Gooding Jr. </p> <p>While intended to be a light-hearted take on what makes New Zealand unique, they have become increasingly bizarre. In trying too hard to surpass other airlines' videos, or their own, they've lost their sense of humour - to this viewer at least. </p> <p>Commenting on the latest video, which shows Grenier on a tour of Antarctica, in a <em>Stuff</em> article earlier this year, Darren Bevan says: "With its collection of bad dad jokes, goofy American tourist vibe and degree of Hollywood privilege, it simply seems to me like the bottom of the barrel being scraped."</p> <p>But you be the judge. Let us know what you think of the British Airways video, or Air New Zealand's, in the comments below. </p> <p><em>Written by Lorna Thornber. Republish with permission of <a href="http://www.stuff.co.nz/" target="_blank"><strong><span style="text-decoration: underline;">Stuff.co.nz.</span></strong></a></em></p>

International Travel

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Airline bans overweight passengers from business class

<p>Thai Airways has installed seatbelt airbags on business class cabins on its new Dreamliner jets. There’s only one problem – passengers with a waistline of more than 142.24cm (or 56 inches) simply won’t fit.</p> <p>According to vice president of Thai Airways safety, security and standards department Flight Lieutenant Prathana Pattanasiri, passengers carrying a little extra weight will not be able to fasten the new seatbelt airbags in a way that meets safety standards.</p> <p>The new airbags will also make flying difficult for parents of young children if they need to travel with kids sitting on their laps.</p> <p>The seatbelts can’t be extended because of the airbag mechanism, the <span style="text-decoration: underline;"><strong><a href="https://www.bangkokpost.com/business/tourism-and-transport/1429426/thai-cites-safety-for-waistline-rule-on-dreamliners" target="_blank">Bangkok Post reports.</a></strong></span></p> <p>Thai Airways has fitted the new seatbelt airbags on business class seats on its Dreamliner 787-9 fleet. It has now imposed a waist size limit on passengers and banned passengers carrying infants on their laps.</p> <p>This isn’t the first airline to take aim at overweight passengers, with European airline Finnair announcing in November its plan to <span style="text-decoration: underline;"><strong><a href="http://www.oversixty.com.au/travel/international-travel/2017/11/airline-to-weigh-passengers-before-every-flight/">weigh passengers before every flight.</a></strong></span></p> <p>A <strong><span style="text-decoration: underline;"><a href="http://www.oversixty.com.au/travel/travel-tips/2017/01/passengers-should-be-weighed-for-flights-according-to-fellow-flyers/">survey of British passengers</a></span></strong> found that 39 per cent of people believe airlines should weigh people before flights.</p>

Travel Trouble

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Popular airline ditches reclining seats

<p>The prospect of a flight without being able to recline your seat would seem unbearable for some, but passengers flying with a popular airline will have to get used to the idea after it announced it would be ditching reclining seats.</p> <p>British Airways officially announced it would be fitting non-reclining seats on 35 planes set to fly economy on short haul routes, to help slash ticket prices for customers.</p> <p>The changes, which are said to have been spearheaded by the airline’s chief executive Alex Cruz who formally worked for Spain’s low-cost carrier Vueling, received a mixed reception from passengers and could risk the airline’s elite status.</p> <p>A British Airways spokesman said: “As well as new long-haul aircraft, we have 35 brand new short-haul planes arriving over the next five years.</p> <p>“We are installing at-seat power throughout the aircraft and will soon offer on-board Wi-Fi.</p> <p>“The new aircraft will have brand new seats set to a gentle recline to ensure everyone in the cabin enjoys a comfortable journey.</p> <p>“These changes will also allow us to offer more low fares to customers.”</p> <p>What are your thoughts? Would you be willing to purchase less-comfortable seats for an international flight, if it meant you’d be getting cheaper airfares? </p> <p><a href="http://www.oversixty.com.au/travel/travel-insurance/?utm_source=over60&amp;utm_campaign=travel-insurance&amp;utm_medium=in-article-banner&amp;utm_content=travel-insurance" target="_blank"><img src="http://media.oversixty.com.au/images/banners/Travel-Insurance_Website_GIF_468x602.gif" alt="Over60 Travel Insurance"/></a></p>

International Travel

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Passengers spend 7 hours on flight to nowhere

<p>A British Airways flight from Berlin to London got within an hour from Heathrow, and then turned around and went back to Germany.</p> <p>According to <a href="https://www.thesun.co.uk/news/5117599/british-airways-flight-from-berlin-to-heathrow-takes-seven-hours-but-ends-up-back-where-it-started-after-snow-forced-u-turn/" target="_blank"><em><strong>The Sun</strong></em></a>, heavy snow forced flight BA983 to turn back with 180 passengers on board. After leaving five hours late, the plane was not able to land safely due to the snow that is currently battering the country.</p> <p>A British Airways spokesman, quoted in the Telegraph, said, “We do our best to keep customers updated and look after them, providing refreshments and hotel accommodation.”</p> <p>This is in contrast to another delayed British Airways flight from Berlin to Heathrow, which got diverted to Bournemouth due to the snow.</p> <p>The 100 passengers were then left on board without access to hot drinks or food for three hours while the airline decided how to proceed.</p> <p>The stranded passengers were given tap water only, and told that the crew were not able to access the refreshment trolleys.</p> <p>After three hours on the tarmac they were transported by coach to Heathrow where they were delivered nine long hours after their scheduled arrival time.</p> <p>The snow storm has caused major transport delays, as well as the closure of many schools.</p> <p>Have you ever had a plane turnaround? We would love to hear your story in the comments.</p> <p><em>Image credit: Peter Wiles/Twitter.</em></p>

International Travel

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Major change coming to this airline

<p>British Airways has announced a new boarding policy for flights in Europe, and it has got some people very angry.</p> <p>The UK carrier is introducing a "Pay least, board last" policy. All passengers will be assigned a number before boarding.</p> <p>Group one will include first class flyers and Gold members of the British Airways Executive Club. Silver members will be in group two, group three comprises Bronze status holders, and group four will include economy passengers. Group five will be those who have opted for BA's cheapest hand-luggage only fares.</p> <p>The idea is to speed up boarding and the company says it will "improve the customer journey".</p> <p>They added: "This method has been used by airlines around the world for a number of years, including by our partners American Airlines, Iberia and Qatar."</p> <p>But it hasn't gone down well with some travellers, and they have been venting on social media.</p> <blockquote class="twitter-tweet"> <p dir="ltr">Think BA has lost the plot. Instead of competing with the Aldi and Lidl of the airline world they should have stuck to offering more and costing more. This is a race to the bottom. <a href="https://twitter.com/hashtag/britishairways?src=hash&amp;ref_src=twsrc%5Etfw">#britishairways</a> <a href="https://twitter.com/hashtag/Lowcost?src=hash&amp;ref_src=twsrc%5Etfw">#Lowcost</a> <a href="https://twitter.com/hashtag/dignity?src=hash&amp;ref_src=twsrc%5Etfw">#dignity</a></p> — Nick Redmayne (@NickRedmayne) <a href="https://twitter.com/NickRedmayne/status/931835211725275136?ref_src=twsrc%5Etfw">November 18, 2017</a></blockquote> <p>Some are calling the policy "daft" as those who will be boarding last are most likely to have hand baggage.</p> <blockquote class="twitter-tweet"> <p dir="ltr">New <a href="https://twitter.com/British_Airways?ref_src=twsrc%5Etfw">@British_Airways</a> boarding policy is daft. Cheapest tickets are hand baggage only, so likely to be carrying most on board? Nice recipe for more chaos as people hunt for space? How about just boarding rear to front? <a href="https://twitter.com/hashtag/britishairways?src=hash&amp;ref_src=twsrc%5Etfw">#britishairways</a></p> — Neil C Smith (@neilcsmith_net) <a href="https://twitter.com/neilcsmith_net/status/932676635664486400?ref_src=twsrc%5Etfw">November 20, 2017</a></blockquote> <p>While some think it is shaming those who can't afford higher fares.</p> <blockquote class="twitter-tweet"> <p dir="ltr">.<a href="https://twitter.com/British_Airways?ref_src=twsrc%5Etfw">@British_Airways</a> <br />This idea of boarding people by their ability to pay is unfair.<br />It should be done by rows if you wish to board more quickly.<a href="https://twitter.com/hashtag/britishairways?src=hash&amp;ref_src=twsrc%5Etfw">#britishairways</a><a href="https://twitter.com/hashtag/snobbery?src=hash&amp;ref_src=twsrc%5Etfw">#snobbery</a><a href="https://twitter.com/hashtag/shamingthepoor?src=hash&amp;ref_src=twsrc%5Etfw">#shamingthepoor</a></p> — KMLockwood (@lockwoodwriter) <a href="https://twitter.com/lockwoodwriter/status/932626292318572544?ref_src=twsrc%5Etfw">November 20, 2017</a></blockquote> <p>Although others are going to wear the group 5 badge with honour.</p> <blockquote class="twitter-tweet"> <p dir="ltr">If I have the cheapest seat on a <a href="https://twitter.com/hashtag/britishairways?src=hash&amp;ref_src=twsrc%5Etfw">#britishairways</a> flight with the boarding pass number "5" I shall wear the designation with pride, as everyone with a lower number has paid a higher price to reach the same destination - surely I win there...</p> — pathfinder (@path_braenaru) <a href="https://twitter.com/path_braenaru/status/932646966126882822?ref_src=twsrc%5Etfw">November 20, 2017</a></blockquote> <p>Aviation expert John Strickland told the <span style="text-decoration: underline;"><em><strong><a href="http://www.telegraph.co.uk/travel/news/ba-introduces-pay-least-board-last-policy-divides-opinion/" target="_blank">Daily Telegraph</a></strong></em></span> that the airline is just staying competitive.</p> <p>"Such changes will always divide opinion but BA is simply responding to the pressures of a short-haul market dominated by low-cost carriers who fly far more customers than it does."</p> <p><span>What do you think of British Airways' new "Pay least, board last" policy? Tell us in the comments below.</span></p> <p><em>Republished with permission of <a href="http://Stuff.co.nz" target="_blank"><strong><span style="text-decoration: underline;">Stuff.co.nz</span></strong></a>.</em></p>

International Travel

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Passenger describes “10 hours of hell” on British Airways flight

<p>Flying isn’t always a pleasurable experience at the best of times, but for travellers onboard a British Airways flight from London Heathrow to Nevada in the US, it was almost insufferable.</p> <p>Nicole Lightbody, a 26-year-old accountant from Glasgow, Scotland, has detailed her painful flight to <a href="http://www.mirror.co.uk/news/weird-news/british-airways-passenger-endured-10-11540613" target="_blank"><em><strong><span style="text-decoration: underline;">The Mirror</span></strong></em></a>, which she labelled as “10 hours of hell”.</p> <p>Nicole alleges she and her cousin were forced to listen to increasingly loud static from the aircraft’s loudspeaker for five minutes at 15-minute intervals.</p> <p>She recorded the sound and uploaded it to social media after arriving at her destination, saying the loud buzz began after an oxygen mask randomly fell from the ceiling and remained down for the entire flight.</p> <blockquote class="twitter-video"> <p dir="ltr"><a href="https://twitter.com/British_Airways?ref_src=twsrc%5Etfw">@British_Airways</a> after a flight from Heathrow to Vegas listening a noise for the whole journey 1 of my friends has bn given £20 voucher <a href="https://t.co/LqQqwiiUI5">pic.twitter.com/LqQqwiiUI5</a></p> — Shona Lightbody (@Shona2607) <a href="https://twitter.com/Shona2607/status/930943362936565760?ref_src=twsrc%5Etfw">November 15, 2017</a></blockquote> <p>“The cabin crew did everything they could to deal with it,” she conceded. “It happened every 15 minutes for five minutes at a time. They came around with noise cancelling headphones for people to put on.</p> <p>“There were people asking to be moved because of the noise. We couldn't relax because of the noise. It was 10 hours of hell basically.”</p> <p>To add insult to injury, after filing a complaint with the airline, she was offered just £20 ($35) in compensation – something she said “felt like a smack in the face”.</p> <p>A spokesperson for British Airways issued a statement to <em>The Mirror</em> denying the problem persisted for as long as Nicole alleged.</p> <p>“We apologised for a temporary issue with our public announcement system that affected a small number of customers on a flight last month which was quickly resolved. Our highly trained cabin crew also reassured customers after a single set of oxygen masks deployed accidentally."</p> <p>Tell us in the comments below, what’s the worst flight you’ve ever been on?</p>

International Travel

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7-year-old girl ravaged by bedbugs – and you'll never guess where it happened

<p>You might not be surprised to find bed bugs in a cheap hotel or dodgy hostel, but you certainly don’t expect to find them before you even arrive at your destination.</p> <p>That’s exactly what happened to 38-year-old Heather Szilagyi, who claims she and her 7-year-old daughter were left bleeding after being ravaged by the critters while flying to London Heathrow Airport with British Airways.</p> <p><img width="500" height="598" src="https://oversixtydev.blob.core.windows.net/media/44304/nintchdbpict000360218316_500x598.jpg" alt="Nintchdbpict 000360218316" style="display: block; margin-left: auto; margin-right: auto;"/></p> <p>According to Heather, despite informing cabin crew that her seat (and those surrounding her) were crawling with bed bugs, they were unable to reseat her, her daughter and her fiancé Eric.</p> <p>The family from Vancouver had been on their way to Slovakia with a stopover in London when they first spotted the bugs.</p> <p>“It was about half-an-hour to an hour into the flight I saw one. It was coming out of the back of the TV screen. It came out of that and I wanted to get it with a Kleenex but it crawled back in," Heather recalled. </p> <p>“Our food came out and I went to put the tray down on my lap. I saw what was maybe a flax seed –  but it started moving – it was a bug," Heather added. </p> <p>“Once we got to the Airbnb that we were staying in, we went to sleep. My daughter had a few bites on her thighs but when she woke up she was covered, she had them all over. It was just so bad and awful, my daughter was bleeding.”</p> <p><img width="500" height="500" src="https://oversixtydev.blob.core.windows.net/media/44305/nintchdbpict000360218319_500x500.jpg" alt="Nintchdbpict 000360218319" style="display: block; margin-left: auto; margin-right: auto;"/></p> <p>Heather told <a href="https://www.thesun.co.uk/news/4684738/furious-mum-slams-british-airways-after-daughter-7-was-ravaged-by-bed-bugs-and-left-bleeding-on-flight/" target="_blank"><em><strong><span style="text-decoration: underline;">The Sun</span></strong></em></a> the experience has “ruined” their trip after the family were forced to spend hours washing themselves, their clothes and tending to their sores.</p> <p>“We just want to make sure that aeroplane is taken care of and so we just want to make sure that we have a flight tomorrow morning, and we have to get back into another BA flight. We just want to get on a plane that doesn’t have fabric seats, or maybe another partner airline," Heather said.</p> <p>A spokesperson for the airline told <em>The Sun</em> they have "said sorry" to the family, claiming that reports of bed bugs on board their planes are “extremely rare”.</p> <p>“Nevertheless, we are vigilant and continually monitor our aircraft. The presence of bed bugs is an issue faced occasionally by hotels and airlines all over the world."</p> <p><em>Image credit: The Sun.</em></p>

International Travel

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British Airways unleash hilarious new safety video

<p>It is no secret that airlines compete fiercely with each other to have the most entertaining safety videos. British Airways might have created the funniest video yet with their new one that features a star-studded cast.</p> <p>Celebrities including Rowan Atkinson, Sir Ian McKellen, Gordon Ramsay and Thandie Newton teamed up with charity Comic Relief, all pretending to audition for a role as they demonstrate the safety procedures.</p> <p>The video begins with <em>12 Years a Slave</em> Oscar-nominee Chiwetel Ejiofor who admitted he had never made a safety video before.</p> <p>British comedian Asim Chaudry stars as the video’s director and says, “Well this could be your big break, OK mate? So don’t mess it up.”</p> <p>Chiwetel perfectly executes the audition but Asim writes him off as being “a bit of a show off” as he didn’t need the autocue.</p> <p style="text-align: center;"><iframe width="500" height="281" src="https://www.youtube.com/embed/YCoQwZ9BQ9Q?feature=oembed" frameborder="0" allowfullscreen=""></iframe></p> <p>Gordon Ramsay enters next reading a script with words like “darling” while placing a petite handbag under a seat.</p> <p>When Ramsay realises his part was written for someone else, he outbursts in his signature style.</p> <p>When Thandie Newton appears, she explains to viewers how to find the exits and the director is mesmerised over her performance.</p> <p>“No seriously, that bit about the nearest exits? Really powerful,” he says.</p> <p>Sir Ian McKellen makes a cameo alongside Warwick Davis, who played Professor Flitwick in the Harry Potter movies. The pair demonstrate the safety masks.</p> <p>Jim Broadbent, who played Bridget Jones’ dad, demonstrates putting away tray tables before landing.</p> <p>“Genius! Look, I’ve got goosebumps,” Asim says.</p> <p>“I suppose it did have a certain je ne sais quoi, thank you,” Jim replies.</p> <p>Gillian Anderson from <em>X-Files </em>closes with the brace position, and – without uttering a word – Rowan Atkinson adds his magic touch.</p> <p>The safety video will raise money for Flying Start, a charity dedicated to raising money for children in need around the globe.</p>

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Qatar Airways boss apologises for disparaging remark of flight attendants

<p>Qatar Airways CEO Akbar Al Baker is apologising for referring to US airline flight attendants as "grandmothers."</p> <p>At a gala in Dublin, Ireland last week to celebrate Qatar Airways' launch of its Dublin-Doha route, Al Baker told the audience that "the average age of my cabin crew is only 26 years."</p> <p>"So there is no need for you to travel on these crap American carriers," Al Baker said. "You know you're always being served by grandmothers on American carriers."</p> <p>Al Baker apologised "unreservedly" for his remarks after being blasted by labour unions and American Airlines.</p> <p>"Cabin crew are the public face of all airlines, and I greatly respect their hard work and professionalism," Al Baker said on Wednesday.</p> <p>"They play a huge role in the safety and comfort of passengers, irrespective of their age or gender or familial status. I have worked for many years in the industry, and I have a high regard for the value that I see long-serving staff members bringing through their experience and dedication."</p> <p>American Airlines said overnight it was ending marketing agreements with Qatar Airways and Etihad Airways, Bloomberg reported.</p> <p>It comes after a long disagreement over whether the Persian Gulf carriers use government subsidies to compete unfairly.</p> <p><em>First appeared on <a href="https://www.stuff.co.nz/" target="_blank"><strong><span style="text-decoration: underline;">Stuff.co.nz.</span></strong></a></em></p>

Retirement Life

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8 ways to pass the time on a long-haul flight

<p>Qatar Airways has just announced a new route between Auckland and Doha - which, clocking in at around 18 hours and 34 minutes, will become the new longest flight in the world.</p> <p>To put that in perspective, the average length of labour for a first-time mother is 12 to 14 hours. You could have had a baby in less time than it takes to fly on that route (and the level of discomfort is probably comparable).</p> <p>But with air travel getting more efficient, plane tickets getting cheaper, and flight routes stretching further than ever before, we're not really complaining. Instead, here are eight ways to pass the time on a monster long-haul flight.</p> <p><strong>1. Watch several movies</strong></p> <p>On an 18 hour, 34 minute flight, the entertainment system is your new best friend (unless you have a particularly affable seatmate). According to Bingeclock.com, you could marathon all of The Lord of the Rings and The Hobbit movies in 17 hours and 12 minutes.</p> <p><strong>2. Read several books</strong></p> <p>The average adult reads at a rate of about 300 words per minute. If you're flying from Auckland to Doha, you have 1114 minutes to play with. You could get about halfway through Leo Tolstoy's War and Peace, at 587,287 words. Or if that's slightly too high-brow, the Hunger Games trilogy totals 301,584 words.</p> <p><strong>4. Listen to a lot of music</strong></p> <p>You could listen the world's longest officially released song six times. It's called In The Garden and is performed by Pipe Choir, lasting three hours, one minute and 50 seconds. If pop music is more your thing, you could listen to Taylor Swift's entire 1989 album 23 times. Warning: if you do this, you will hear the phrase "shake it off" no less than 828 times.</p> <p><strong>5. Do two full days' worth of work</strong></p> <p>You are going to be in the sky for the equivalent of two whole eight-hour work days, plus two generous lunch breaks. Might as well try to be productive.</p> <p><strong>6. Play many games of Monopoly</strong></p> <p>One game of Travel Monopoly (which Amazon has hilariously described here as a "classic murder mystery game")  is said to have a playing time of 45 minutes, so you could easily get through 24 games over 18 hours and 34 minutes.</p> <p><strong>7. Do many, many leg exercises</strong></p> <p>The risk of Deep Vein Thrombosis is real. On a long-haul flight, it is recommended that you do some light movements every 30 minutes, like circling your ankles, flexing your feet and lifting your knees. On an 18 hour, 34 minute flight, that equals 37 exercise sessions.</p> <p><strong>8. Contemplate alternative forms of transportation</strong></p> <p>Come on, flying's not so bad. Think of it this way - if you were heading between Doha and Auckland on foot (at a "purposeful" pace, no less) - the distance of 14,539 kilometres would take you 2151 hours to walk. And you would probably die.</p> <p><em>Written by Siobhan Downes. First appeared on <a href="http://Stuff.co.nz" target="_blank"><strong><span style="text-decoration: underline;">Stuff.co.nz</span></strong></a>.</em></p> <p><strong><em>No matter where you’re travelling to, making sure you know how to access your cash while away – and in the most affordable way – is very important. Easy to use and with countless benefits, the Over60 Cash Passport allows you to securely access your cash in the same way you use an ATM or credit card­. <a href="https://oversixty.cashpassport.com.au" target="_blank"><span style="text-decoration: underline;">To apply for a card today, click here.</span></a></em></strong></p> <p><strong>Related links:</strong></p> <p><a href="/travel/international-travel/2016/04/landing-plane-on-bhutan-paro-airport-runway/"><span style="text-decoration: underline;"><em><strong>The world’s most difficult runway to land</strong></em></span></a></p> <p><a href="/travel/international-travel/2016/04/10-happiest-countries-in-the-world/"><span style="text-decoration: underline;"><em><strong>10 happiest countries in the world</strong></em></span></a></p> <p><a href="/travel/international-travel/2016/04/rescue-monkeys-burst-bubbles-for-the-first-time/"><span style="text-decoration: underline;"><em><strong>Rescue monkeys burst bubbles for the first time</strong></em></span></a></p>

International Travel

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British Airways flight diverted after 25 crew became ill

<p>A British Airways flight from San Francisco to London was diverted to Vancouver after 25 members of the cabin crew became unwell, the airline said on Tuesday.</p> <p>Twenty-five crew were admitted to local hospitals as a precaution but had now been discharged, British Airways spokeswoman Michele Kropf said.</p> <p>She said no customers were taken to hospital and that the crew had not been treated for smoke inhalation.</p> <p>Passenger Steve Lowy told CBC News about two hours into the flight the crews started quickly clearing away dinner.</p> <p>"They suddenly cleared the trays away, and said that we were going to do a landing in Calgary due to the fact that there was a technical issue with the plane and a number of the cabin staff weren't feeling well."</p> <p>"I gather afterwards there were issues on the lower deck, but you couldn't hear anything or see anything. No alarms going off," Lowy said.</p> <p>"I don't think the crew knew a lot about what was going on, or if they did, they didn't want to alarm anyone…We just sat there in silence, being very British," he said.</p> <p>British Airways did not comment on the cause of the problem.</p> <p>"The flight from San Francisco diverted to Vancouver after members of the cabin crew became unwell. The cabin crew were checked as a precaution at local hospitals before being discharged," the airline said in an emailed statement.</p> <p>The airline said that its Vancouver staff had arranged hotel accommodation for affected customers and will book them on alternative flights as soon as possible.</p> <p>The diverted flight landed in Vancouver on Monday at around 11:30pm (7:30pm Tuesday NZDT), said Vancouver Airport spokesman is Chris Devauld, who referred questions about additional details to the airline.</p> <p>"The aircraft landed safely and British Airways is now working with passengers," he said.</p> <p>Earlier this year, passengers told of the terrifying moment their flight was forced to make an emergency landing after up to six crew members became ill.</p> <p>The incident occurred on an American Airlines flight destined for Los Angeles from London's Heathrow Airport in January. </p> <p>According to reports in the MailOnline, one flight attendant fainted while five other cabin crew were struck down with the mystery illness.</p> <p>What do you think the source of the crew’s illness could have been? Let us know what you think in the comments below.</p> <p><em>Written by Matt Scuffham and Jeffrey Hodgson. First appeared on <span style="text-decoration: underline;"><strong><a href="http://www.stuff.co.nz/" target="_blank">Stuff.co.nz.</a></strong></span></em></p> <p><strong>Related links:</strong></p> <p><span style="text-decoration: underline;"><strong><em><a href="http://www.oversixty.com.au/travel/international-travel/2016/10/best-or-worst-time-to-visit-europe/"></a></em></strong></span></p> <p><span style="text-decoration: underline;"><em><strong><a href="http://www.oversixty.co.nz/news/news/2016/10/koala-and-butterfly-best-friends/">This koala and a butterfly are the best of friends</a></strong></em></span></p> <p><span style="text-decoration: underline;"><em><strong><a href="http://www.oversixty.com.au/travel/international-travel/2016/10/best-or-worst-time-to-visit-europe/"></a></strong></em></span></p> <p><span style="text-decoration: underline;"><em><strong><a href="http://www.oversixty.co.nz/travel/international/2016/08/10-best-bird-watching-spots-in-australia/">10 best bird watching spots in Australia</a></strong></em></span></p> <p><span style="text-decoration: underline;"><em><strong><a href="http://www.oversixty.com.au/travel/international-travel/2016/10/best-or-worst-time-to-visit-europe/"></a></strong></em></span></p> <p><span style="text-decoration: underline;"><em><strong><a href="http://www.oversixty.co.nz/travel/international/2016/08/breathtaking-images-of-flock-of-budgies/">Breathtaking images of flock of budgies</a></strong></em></span></p> <p><span style="text-decoration: underline;"><em><strong><a href="http://www.oversixty.com.au/travel/international-travel/2016/10/best-or-worst-time-to-visit-europe/"> </a></strong></em></span></p>

International Travel

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Crisis averted as British Airways jumbo aborts landing

<p>A dramatic video shows the pilot of a British Airways A380 aborting a landing when the plane is just feet above the ground.</p> <p>Footage captured at Vancouver International Airport in Canada shows just how close the flight from London Heathrow came to touching down, appearing to "float" along the runway before performing a go around.</p> <p>An airline captain told the <em>Mail Online</em> the missed landing was likely due to pilot misjudgement.</p> <p>"I would say that the pilot put in too much elevator input at 50ft meaning that the aircraft 'floated' along the runway rather than continuing down to touchdown," he said.</p> <p>"Once beyond the end of the touchdown zone the pilots rightly elected to go around - a normal flight manoeuvre practiced every six months in the flight simulator and briefed before the approach commences.</p> <p>"So, it looks cool but isn't dangerous by any means."</p> <p>On the second attempt, the A380 made a safe landing.</p> <p>How scary! We’re glad the pilots were able to make a successful landing on their second attempt. Have you ever had a close call in the air?</p> <p>Let us know in the comments.</p> <p><em>First appeared on <a href="http://Stuff.co.nz" target="_blank"><strong><span style="text-decoration: underline;">Stuff.co.nz</span></strong></a>.</em></p> <p><strong>Related links:</strong></p> <p><a href="/travel/international-travel/2016/03/strange-and-unique-airports/"><strong><em><span style="text-decoration: underline;">7 strange and unique airports</span></em></strong></a></p> <p><a href="/travel/international/2016/04/landing-plane-on-bhutan-paro-airport-runway/"><strong><em><span style="text-decoration: underline;">The world’s most difficult runway to land</span></em></strong></a></p> <p><a href="/travel/travel-tips/2016/06/passengers-share-their-worst-ever-travel-experiences/"><span style="text-decoration: underline;"><em><strong>Passengers share their worst ever travel experiences</strong></em></span></a></p>

Travel Tips