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Why do organisations still struggle to protect our data? We asked 50 professionals on the privacy front line

<p><em><a href="https://theconversation.com/profiles/jane-andrew-10314">Jane Andrew</a>, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a>; <a href="https://theconversation.com/profiles/dr-penelope-bowyer-pont-1550191">Dr Penelope Bowyer-Pont</a>, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a>, and <a href="https://theconversation.com/profiles/max-baker-25553">Max Baker</a>, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a></em></p> <p>More of our personal data is now collected and stored online than ever before in history. The rise of data breaches should unsettle us all.</p> <p>At an individual level, data breaches can compromise our privacy, cause harm to our finances and mental health, and even enable identity theft.</p> <p>For organisations, the repercussions can be equally severe, often resulting in major financial losses and brand damage.</p> <p>Despite the increasing importance of protecting our personal information, doing so remains fraught with challenges.</p> <p>As part of a <a href="http://www.doi.org/10.25910/psq3-q365">comprehensive study</a> of data breach notification practices, we interviewed 50 senior personnel working in information security and privacy. Here’s what they told us about the multifaceted challenges they face.</p> <h2>What does the law actually say?</h2> <p>Data breaches occur whenever personal information is accessed or disclosed without authorisation, or even lost altogether. <a href="https://www.abc.net.au/news/2024-06-20/optus-hack/104002682">Optus</a>, <a href="https://www.abc.net.au/news/2022-11-09/medibank-data-release-dark-web-hackers/101632088">Medibank</a> and <a href="https://www.afr.com/technology/canva-criticised-after-data-breach-exposed-139m-user-details-20190526-p51r8i">Canva</a> have all experienced high-profile incidents in recent years.</p> <p>Under Australia’s <a href="https://www8.austlii.edu.au/cgi-bin/viewdb/au/legis/cth/consol_act/pa1988108/">privacy laws</a>, organisations aren’t allowed to sweep major cyber attacks under the rug.</p> <p>They have to notify both the regulator – the Office of the Australian Information Commissioner (OAIC) – and any affected individuals of breaches that are likely to result in “<a href="https://www8.austlii.edu.au/cgi-bin/viewdb/au/legis/cth/consol_act/pa1988108/#:%7E:text=Whether%20access%20or%20disclosure%20would%20be%20likely%2C%20or%20would%20not%20be%20likely%2C%20to%20result%20in%20serious%20harm%2D%2Drelevant%20matters%20%C2%A0">serious harm</a>”.</p> <p>But according to the organisational leaders we interviewed, this poses a tricky question. How do you define serious harm?</p> <p>Interpretations of what “serious harm” actually means – and how likely it is to occur – vary significantly. This inconsistency can make it impossible to predict the specific impact of a data breach on an individual.</p> <p>Victims of domestic violence, for example, may be at increased risk when personal information is exposed, creating harms that are difficult to foresee or mitigate.</p> <h2>Enforcing the rules</h2> <p>Interviewees also had concerns about how well the regulator could provide guidance and enforce data protection measures.</p> <p>Many expressed a belief the OAIC is underfunded and lacks the authority to impose and enforce fines properly. The consensus was that the challenge of protecting our data has now outgrown the power and resources of the regulator.</p> <p>As one chief information security officer at a publicly listed company put it:</p> <blockquote> <p>What’s the point of having speeding signs and cameras if you don’t give anyone a ticket?</p> </blockquote> <p>A lack of enforcement can undermine the incentive for organisations to invest in robust data protection.</p> <h2>Only the tip of the iceberg</h2> <p>Data breaches are also underreported, particularly in the corporate sector.</p> <p>One senior cybersecurity consultant from a major multinational company told us there is a strong incentive for companies to minimise or cover up breaches, to avoid embarrassment.</p> <p>This culture means many breaches that should be reported simply aren’t. One senior public servant estimated only about 10% of reportable breaches end up actually being disclosed.</p> <p>Without this basic transparency, the regulator and affected individuals can’t take necessary steps to protect themselves.</p> <h2>Third-party breaches</h2> <p>Sometimes, when we give our personal information to one organisation, it can end up in the hands of another one we might not expect. This is because key tasks – especially managing databases – are often outsourced to third parties.</p> <p>Outsourcing tasks might be a more efficient option for an organisation, but it can make protecting personal data even more complicated.</p> <p>Interviewees told us breaches were more likely when engaging third-party providers, because it limited the control they had over security measures.</p> <p>Between July and December 2023 in Australia, there was an increase of <a href="https://www.oaic.gov.au/privacy/notifiable-data-breaches/notifiable-data-breaches-publications/notifiable-data-breaches-report-july-to-december-2023">more than 300%</a> in third-party data breaches compared to the six months prior.</p> <p>There have been some highly publicised examples.</p> <p>In May this year, many Clubs NSW customers had their personal information potentially <a href="https://www.rimpa.com.au/resource/more-than-a-million-australian-data-records-potentially-exposed-in-nsw-club-and-pub-data-breach.html#:%7E:text=Outabox%2C%20the%20IT%20services%20provider,and%20has%20notified%20law%20enforcement">breached</a> through an attack on third-party software provider Outabox.</p> <p>Bunnings suffered a <a href="https://australiancybersecuritymagazine.com.au/bunnings-customer-data-compromised/">similar breach</a> in late 2021, via an attack on scheduling software provider FlexBooker.</p> <h2>Getting the basics right</h2> <p>Some organisations are still struggling with the basics. Our research found many data breaches occur because outdated or “legacy” data systems are still in use.</p> <p>These systems are old or inactive databases, often containing huge amounts of personal information about all the individuals who’ve previously interacted with them.</p> <p>Organisations tend to hold onto personal data longer than is legally required. This can come down to confusion about data-retention requirements, but also the high cost and complexity of safely decommissioning old systems.</p> <p>One chief privacy officer of a large financial services institution told us:</p> <blockquote> <p>In an organisation like ours where we have over 2,000 legacy systems […] the systems don’t speak to each other. They don’t come with big red delete buttons.</p> </blockquote> <p>Other interviewees flagged that risky data testing practices are widespread.</p> <p>Software developers and tech teams often use “production data” – real customer data – to test new products. This is often quicker and cheaper than creating test datasets.</p> <p>However, this practice exposes real customer information to insecure testing environments, making it more vulnerable. A senior cybersecurity specialist told us:</p> <blockquote> <p>I’ve seen it so much in every industry […] It’s literally live, real information going into systems that are not live and real and have low security.</p> </blockquote> <h2>What needs to be done?</h2> <p>Drawing insights from professionals at the coalface, our study highlights just how complex data protection has become in Australia, and how quickly the landscape is evolving.</p> <p>Addressing these issues will require a multi-pronged approach, including clearer legislative guidelines, better enforcement, greater transparency and robust security practices for the use of third-party providers.</p> <p>As the digital world continues to evolve, so too must our strategies for protecting ourselves and our data.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/236681/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /></p> <p><em><a href="https://theconversation.com/profiles/jane-andrew-10314">Jane Andrew</a>, Professor, Head of the Discipline of Accounting, Governance and Regulation, University of Sydney Business School, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a>; <a href="https://theconversation.com/profiles/dr-penelope-bowyer-pont-1550191">Dr Penelope Bowyer-Pont</a>, Researcher, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a>, and <a href="https://theconversation.com/profiles/max-baker-25553">Max Baker</a>, Associate professor, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a></em></p> <p><em>Image credits: Shutterstock </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/why-do-organisations-still-struggle-to-protect-our-data-we-asked-50-professionals-on-the-privacy-front-line-236681">original article</a>.</em></p>

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Why is it so hard to cancel subscriptions or end ‘free’ trials? Report shows how companies trap you into paying

<div class="theconversation-article-body"><em><a href="https://theconversation.com/profiles/katharine-kemp-402096">Katharine Kemp</a>, <a href="https://theconversation.com/institutions/unsw-sydney-1414">UNSW Sydney</a></em></p> <p>Many businesses are trapping Australian consumers in paid subscriptions by making them hard to cancel, hiding important details and offering “free” trials that auto-renew with hefty charges. We need law reform to tackle this continuing problem.</p> <p><a href="https://cprc.org.au/report/let-me-out">A new report</a> shows 75% of Australian consumers have had negative experiences when trying to cancel a subscription, according to the Consumer Policy Research Centre (CPRC).</p> <p>It shows businesses use “<a href="https://www.wired.com/story/how-to-spot-avoid-dark-patterns/">dark patterns</a>”, which are designs that hinder consumers who try to act in their own best interests. Subscription traps are often called “<a href="https://www.ftc.gov/business-guidance/blog/2022/11/checking-out-ftcs-100-million-settlement-vonage">Hotel California</a>” techniques, referring to The Eagles’ famous lyric: “you can check out any time you want, but you can never leave”.</p> <p>In some of these cases, consumers may have remedies under our existing consumer law, including for misleading conduct. But we need law reform to capture other <a href="https://treasury.gov.au/consultation/c2023-430458">unfair practices</a>.</p> <p>In the meantime, the CPRC’s research also gives examples of businesses with <em>fair</em>, consumer-friendly subscription practices. These also benefit the business.</p> <h2>Examples of unfair subscription traps</h2> <p><a href="https://www.forbes.com/councils/forbesbusinessdevelopmentcouncil/2022/09/12/the-evolution-of-the-subscription-model-and-whats-on-the-horizon/">Subscription business models</a> have become common – many products are now provided in the form of software, an app or access to a website. Some of these would once have been a physical book, newspaper, CD or exercise class.</p> <p>Most people who use online services have experienced the frustration of finding a credit card charge for an unwanted, unused subscription or spending excessive time trying to cancel a subscription.</p> <figure class="align-center zoomable"><a href="https://images.theconversation.com/files/615486/original/file-20240826-16-fp57es.png?ixlib=rb-4.1.0&amp;q=45&amp;auto=format&amp;w=1000&amp;fit=clip"><img src="https://images.theconversation.com/files/615486/original/file-20240826-16-fp57es.png?ixlib=rb-4.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;fit=clip" sizes="(min-width: 1466px) 754px, (max-width: 599px) 100vw, (min-width: 600px) 600px, 237px" srcset="https://images.theconversation.com/files/615486/original/file-20240826-16-fp57es.png?ixlib=rb-4.1.0&amp;q=45&amp;auto=format&amp;w=600&amp;h=643&amp;fit=crop&amp;dpr=1 600w, https://images.theconversation.com/files/615486/original/file-20240826-16-fp57es.png?ixlib=rb-4.1.0&amp;q=30&amp;auto=format&amp;w=600&amp;h=643&amp;fit=crop&amp;dpr=2 1200w, https://images.theconversation.com/files/615486/original/file-20240826-16-fp57es.png?ixlib=rb-4.1.0&amp;q=15&amp;auto=format&amp;w=600&amp;h=643&amp;fit=crop&amp;dpr=3 1800w, https://images.theconversation.com/files/615486/original/file-20240826-16-fp57es.png?ixlib=rb-4.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;h=808&amp;fit=crop&amp;dpr=1 754w, https://images.theconversation.com/files/615486/original/file-20240826-16-fp57es.png?ixlib=rb-4.1.0&amp;q=30&amp;auto=format&amp;w=754&amp;h=808&amp;fit=crop&amp;dpr=2 1508w, https://images.theconversation.com/files/615486/original/file-20240826-16-fp57es.png?ixlib=rb-4.1.0&amp;q=15&amp;auto=format&amp;w=754&amp;h=808&amp;fit=crop&amp;dpr=3 2262w" alt="Infographic with a few statistics from the report." /></a><figcaption><span class="attribution"><a class="source" href="https://cprc.org.au/wp-content/uploads/2024/08/CPRC_LetMeOut_SubsTraps_Report_FINAL.pdf">CPRC, Let me out – Subscription trap practices in Australia, August 2024</a></span></figcaption></figure> <p>Businesses can make it difficult for consumers to stop paying for unwanted subscriptions. Some do this by allowing consumers to start a subscription with a single click, but creating multiple obstacles if you want to end the subscription.</p> <p>This can include obscuring cancellation options in the app, requiring consumers to phone during business hours or making them navigate through multiple steps and offers before terminating. The report points out many of the last-ditch discounts offered in this process are only short term. One survey respondent said:</p> <blockquote> <p>I wasn’t able to cancel without having to call up and speak to someone. Their business hours meant I had to call up during my work day and it took some time to action.</p> </blockquote> <p>Other businesses badger consumers with frequent emails or messages after they cancel. One respondent said a business made “the cancellation process impossible by making you call and then judging your reason for cancellation”.</p> <h2>What does consumer law say?</h2> <p>Some subscription traps already fall foul of the Australian Consumer Law and warrant investigation by the <a href="https://www.accc.gov.au/media-release/accc-warns-consumers-to-beware-of-subscription-traps">Australian Competition &amp; Consumer Commission</a> (ACCC). Consumers may have remedies where the business has engaged in misleading conduct or imposes an unfair contract term.</p> <p>For example, the ACCC is <a href="https://www.accc.gov.au/media-release/accc-court-action-against-eharmony-for-alleged-misleading-online-dating-membership-statements#:%7E:text=The%20ACCC%20has%20today%20commenced%20proceedings%20in%20the,the%20pricing%2C%20renewal%20and%20duration%20of%20its%20memberships.">suing dating site eHarmony</a> for its allegedly misleading subscription practices.</p> <p>In the United States, the Federal Trade Commission <a href="https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-takes-action-against-adobe-executives-hiding-fees-preventing-consumers-easily-cancelling">has filed a complaint against software company Adobe</a> for allegedly using dark patterns in its subscription practices.</p> <p>The Federal Trade Commission has alleged that “Adobe pushed consumers toward the ‘annual paid monthly’ subscription without adequately disclosing that cancelling the plan in the first year could cost hundreds of dollars”.</p> <p>Adobe <a href="https://news.adobe.com/news/news-details/2024/Adobes-Recent-Statement-Regarding-Updated-Federal-Trade-Commission-Complaint-/default.aspx">issued a statement</a> arguing the commission’s complaint “mischaracterises” its business. The litigation is ongoing.</p> <h2>We need an unfair practices prohibition</h2> <p>Some subscription traps would fall outside the existing consumer law. This is because they don’t meet the test for misleading conduct or unfair contract terms, but make it practically very difficult to cancel.</p> <p>The <a href="https://www.accc.gov.au/media-release/accc-welcomes-consultation-on-possible-unfair-trading-practices-regulatory-reforms">ACCC has advocated</a> for Australia to follow other countries such as the United Kingdom and the United States to enact an unfair practices prohibition to capture conduct like this.</p> <figure class="align-center zoomable"><a href="https://images.theconversation.com/files/615487/original/file-20240826-16-2j23h7.png?ixlib=rb-4.1.0&amp;q=45&amp;auto=format&amp;w=1000&amp;fit=clip"><img src="https://images.theconversation.com/files/615487/original/file-20240826-16-2j23h7.png?ixlib=rb-4.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;fit=clip" sizes="(min-width: 1466px) 754px, (max-width: 599px) 100vw, (min-width: 600px) 600px, 237px" srcset="https://images.theconversation.com/files/615487/original/file-20240826-16-2j23h7.png?ixlib=rb-4.1.0&amp;q=45&amp;auto=format&amp;w=600&amp;h=769&amp;fit=crop&amp;dpr=1 600w, https://images.theconversation.com/files/615487/original/file-20240826-16-2j23h7.png?ixlib=rb-4.1.0&amp;q=30&amp;auto=format&amp;w=600&amp;h=769&amp;fit=crop&amp;dpr=2 1200w, https://images.theconversation.com/files/615487/original/file-20240826-16-2j23h7.png?ixlib=rb-4.1.0&amp;q=15&amp;auto=format&amp;w=600&amp;h=769&amp;fit=crop&amp;dpr=3 1800w, https://images.theconversation.com/files/615487/original/file-20240826-16-2j23h7.png?ixlib=rb-4.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;h=966&amp;fit=crop&amp;dpr=1 754w, https://images.theconversation.com/files/615487/original/file-20240826-16-2j23h7.png?ixlib=rb-4.1.0&amp;q=30&amp;auto=format&amp;w=754&amp;h=966&amp;fit=crop&amp;dpr=2 1508w, https://images.theconversation.com/files/615487/original/file-20240826-16-2j23h7.png?ixlib=rb-4.1.0&amp;q=15&amp;auto=format&amp;w=754&amp;h=966&amp;fit=crop&amp;dpr=3 2262w" alt="" /></a><figcaption><span class="caption">The shift businesses can make today.</span> <span class="attribution"><a class="source" href="https://cprc.org.au/wp-content/uploads/2024/08/CPRC_LetMeOut_SubsTraps_Report_FINAL.pdf">CPRC, Let me out – Subscription trap practices in Australia, August 2024</a></span></figcaption></figure> <h2>Better practices benefit businesses too</h2> <p>The CPRC report also revealed that 90% of Australians would likely purchase from the same organisation if cancelling a subscription process was quick and simple.</p> <p>Businesses focused on a short-sighted cash grab fail to realise that consumers might cancel but later return if treated well.</p> <p>The CPRC highlights businesses that are doing a good job. For instance, the habit change app Atoms (based on James Clear’s book Atomic Habits) has a genuinely free trial. It doesn’t require credit card details, doesn’t auto-renew, and lets consumers know how many trial days remain.</p> <p>The CPRC says the charity World Vision doesn’t auto-renew annual sponsorships, but reminds supporters about when the sponsorship will lapse.</p> <p>Importantly, some businesses – such as Netflix – use their data for good in this context. They notice when users are paying for the service without using it and help them unsubscribe.</p> <p>These practices should be applauded. But we need an unfair practices prohibition for businesses who don’t follow suit and recognise the long-term benefits of treating customers fairly.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/237236/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/katharine-kemp-402096">Katharine Kemp</a>, Associate Professor, Faculty of Law &amp; Justice; Lead, UNSW Public Interest Law &amp; Tech Initiative, <a href="https://theconversation.com/institutions/unsw-sydney-1414">UNSW Sydney</a></em></p> <p><em>Image credits: Shutterstock </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/why-is-it-so-hard-to-cancel-subscriptions-or-end-free-trials-report-shows-how-companies-trap-you-into-paying-237236">original article</a>.</em></p> </div>

Money & Banking

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Happy ending after company's awful retirement send-off

<p>An elderly gentleman in the United States, who had faithfully served as an "extremely dependable" employee for 42 years, recently experienced a remarkable change in his fortunes, thanks in large part to the generosity of individuals from Australia.</p> <p>John Bartlett, the dedicated worker in question, had received <a href="https://www.oversixty.co.nz/lifestyle/retirement-life/you-deserve-more-company-slammed-over-measly-send-off-party" target="_blank" rel="noopener">underwhelming recognition from an unnamed company</a> for his decades of commitment. His daily 40-minute commute on public transportation to a job paying only the minimum wage went largely unnoticed until recently, causing widespread consternation.</p> <p>Sonia, one of his colleagues, was deeply moved by the perceived injustice and decided to share a video clip of Bartlett's story online. In her post, she expressed her wish that his hard work had been better acknowledged and thanked him for his unwavering loyalty. She noted that Bartlett loved his job so much that he was reluctant to retire, receiving nothing more than a barbecue and a certificate as a token of appreciation.</p> <p>After sharing Bartlett's story on social media, Sonia was inundated with messages from people eager to contribute to his well-deserved retirement. Responding to this outpouring of support, she set up a <a href="https://www.gofundme.com/f/happy-retirement-john#xd_co_f=YjM1NWNiYzAtN2QwYS00MDc2LTgzZWEtNzRiYzE2ZjczZDU2~" target="_blank" rel="noopener">GoFundMe</a> campaign, inviting the public to contribute "a little something for a better retirement" for him.</p> <p>Within a matter of days, the fundraiser received an overwhelming response, with donations and messages pouring in from around the world, including numerous contributions from Australians. The campaign was eventually closed after more than 1,900 individuals contributed, resulting in a total of A$57,454 for Bartlett's retirement fund.</p> <p>In his 70s, Bartlett was left speechless when Sonia shared this incredible news with him. She conveyed the global impact of his story and the messages of support he had received from people across the globe. Overwhelmed by the gesture, Bartlett could only smile and nod in response.</p> <p>“They left messages for you," said Sonia in the video. "So I’m going to print it out and go ahead and make something nice for you so you can read it on your own time. We started the GoFundMe because they wanted to give you something for your retirement on their part and it just blew up overnight. You deserve it, OK? I’m going to make sure everything goes to your account, just for you.”</p> <p>Supporters encouraged Bartlett to use the funds for special treats, like a grand holiday or for spending time with loved ones. Messages from donors expressed their heartfelt wishes for his retirement and new beginnings.</p> <p>Sonia expressed her gratitude to the donors, assuring them that every cent raised would be placed directly into Bartlett's account. In her final update to the GoFundMe account, she thanked donors for their kindness and reaffirmed her commitment to ensuring Bartlett received every penny, attributing the success of the campaign to their collective efforts.</p> <p>In the end, the power of community and compassion won out, as people from all walks of life came together to make a meaningful difference in the life of an individual who had dedicated so much to his job.</p> <p><em>Images: TikTok</em></p>

Retirement Life

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“You deserve more”: Company slammed over measly send-off party

<p dir="ltr">A company has been slammed online for their measly attempt to farewell a hard-working employee of 42 years. </p> <p dir="ltr">John Barlett was a dedicated worker for four decades, commuting long distances to work at minimum wage and give his all to his colleagues. </p> <p dir="ltr">After 42 years of hard work, John announced his retirement from the company, prompting a measly farewell party from his place of work. </p> <p dir="ltr">One of John’s longtime co-worker, Sonia, was devastated over the injustice, sharing a short clip to social media of John – now in his 70s – and what she felt was his hard work going unappreciated.</p> <p dir="ltr">“Today is my co-worker’s last day. He worked for this company for 42 years making minimum wage,” Sonia wrote with the video. </p> <p dir="ltr">“The company only threw him a barbecue and gave him a certificate. He takes the bus and Bart (train) to get here every day on time. He’s 70+.”</p> <p dir="ltr">“He loves working here so much he didn’t want to retire. [He got] No bonus, just a barbecue and a certificate. Don’t be a slave to your job. Thank you John for your loyalty.”</p> <p dir="ltr">The video quickly went viral and was flooded with comments of support for John, with one person even suggesting that John start a <a href="https://www.gofundme.com/f/happy-retirement-john" target="_blank" rel="noopener">GoFundMe</a> for people to contribute to his retirement. </p> <p dir="ltr">In the fundraiser, she revealed John could not drive because of a disability, but “rain or shine” would always make it to work.</p> <p dir="ltr">He was “extremely dependable”, Sonia added, revealing it had been difficult to convince him to take a break because he always wanted to work. </p> <p dir="ltr">He was “one of the most talented and hard working” employees at the company and his energy was “unmatched”, she said. </p> <p dir="ltr">“He has no wife or kids, however he does have a nephew whom he loves dearly,” she wrote in the fundraiser.</p> <p dir="ltr">“It would be nice to give him some kind of company or something to do so he knows that he’s special and loved.”</p> <p dir="ltr">In the few days since the GoFundMe was created, it has raised almost $45,000, as many shared their comments of support.</p> <p dir="ltr">One person wrote, “Happy retirement, John. You deserve more than what this company has offered you. Wish you all the best in your life and your future.”</p> <p dir="ltr"><em>Image credits: GoFundMe</em></p>

Retirement Life

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Why is Rupert Murdoch stepping aside now and what does it mean for the company?

<p><a href="https://theconversation.com/profiles/andrew-dodd-5857">Andrew Dodd</a>, <em><a href="https://theconversation.com/institutions/the-university-of-melbourne-722">The University of Melbourne</a></em></p> <p>At age 92, media mogul Rupert Murdoch is <a href="https://www.abc.net.au/news/2023-09-21/rupert-murdoch-steps-down-as-newscorp-chair/102887474">stepping down</a> as chairman of Fox Corporation and News Corp but will stay on in the role of chairman emeritus, presumably to help guide his eldest son Lachlan as the new head of the firm.</p> <p>In many ways, the news was inevitable. The company is clearly planning its succession and how it manages Rupert’s decline. It has one eye on the market and one on ensuring the company maintains its direction.</p> <p>But why now, and where to from here for the company? And what will Rupert Murdoch be remembered for?</p> <h2>Why now?</h2> <p>Rupert’s departure was always going to come in one of two ways: either Rupert dropping off the perch or him leaving on this own terms. He has opted for the latter.</p> <p>This means the company has chosen to manage the transition in a market-favourable way.</p> <p>The transition to Lachlan looks, for the moment, to be well and truly secure. This gives him the chance under the leadership of Rupert to guide the company in the direction he – or Rupert – wants.</p> <p>Rupert says he is in robust health but he was keen to hang on as long as possible. So, perhaps today’s news suggests his health is declining. We can only speculate but the man is, after all, 92.</p> <h2>Would the recent lawsuits have played a role?</h2> <p>Fox has been subject to several very expensive lawsuits in recent years, which caused a lot of turmoil internally. At the cost of US$787.5 million, Fox settled a defamation lawsuit brought by Dominion Voting Systems over baseless claims made about its voting machines in the 2020 US presidential election. A different voting technology company, <a href="https://www.theguardian.com/media/2023/sep/21/rupert-murdoch-fox-news-lawsuits-donald-trump">Smartmatic</a>, is also suing.</p> <p>But I doubt this played a huge role in Rupert stepping down because, in the end, a billion in lawsuits is nothing to a company that a few years ago made $70 billion by selling just some of its assets to <a href="https://www.forbes.com/sites/brianbushard/2023/09/21/fox-and-news-corp-stock-surges-as-rupert-murdoch-steps-down/?sh=37463b772a49">Disney</a>.</p> <p>This is the price the company pays for its take-no-prisoners approach. It is proud of its uncompromising editorial stance, which is designed to pander to its right-wing audience. And there is no indication Lachlan will take it in a different direction.</p> <h2>What next for Lachlan, with Rupert as chairman emeritus?</h2> <p>In a sense, Rupert is not really stepping down. His new papal-like title of chairman emeritus recognises he will struggle to let go. But the new role is also about calming the market and saying, “Don’t worry, I haven’t gone away; I am still here and I have my hand on Lachlan’s shoulder.”</p> <p>The best indication of Lachlan’s future stewardship of News Corp is his recent behaviour. He was at the helm of Fox News during Donald Trump’s presidential years and the immediate aftermath, when Fox News did enormous damage in its reporting on the 2020 election result. He was at the helm when Fox was making those baseless claims about Dominion Voting Systems. He had ample opportunity to guide the company in a different direction, but he didn’t.</p> <p>So I think we can expect News Corp will continue to be the zealous right-wing media company it currently is.</p> <h2>How might this affect the 2024 US election?</h2> <p>News Corp has finally seen what millions of US voters saw at the 2020 election, which was that Trump was ultimately destructive as a leader. Now, outlets like Fox News are umming and ahhing about whether to back him. Some at Fox are clearly reluctant to let go of their adoration of Trump while others are disappointed Florida Governor Ron DeSantis isn’t emerging as a viable challenger.</p> <p>If Trump continues to be the most popular Republican candidate, Fox will probably fall into line and support him, albeit with less enthusiasm than last time.</p> <p>There is a sense of confusion within Fox about whom to back and where to stand, which reflects the chaos in US politics more broadly.</p> <h2>So what’s Rupert’s legacy?</h2> <p>It comes down to a ledger. Has this man done more harm or good in his life in the media?</p> <p>On the good side, he has been a champion of newspapers. He has employed thousands of journalists and his outlets have often practised good public-interest journalism.</p> <p>But I am afraid I believe the good is outweighed by all the harm done on Rupert’s watch.</p> <p>His news media empire is fundamentally antisocial in the way it operates. I believe it’s caused so much harm to so many people along the way, and that cannot go unacknowledged. From the <a href="https://www.latimes.com/world/europe/la-fg-british-scandal-murdoch-20150611-story.html">UK phone hacking scandal</a> and beat ups to <a href="https://www.uts.edu.au/sites/default/files/Sceptical-Climate-Part-2-Climate-Science-in-Australian-Newspapers.pdf">climate denial</a> and the demonisation of minorities, News Corp can be counted on to dumb down complexity, make issues binary and turn one side against the other.</p> <p>He has damaged democracy and civil discourse and journalism itself. The behaviour of News Corp has on occasions been reprehensible, for which I think Rupert must take the blame.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/214141/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><a href="https://theconversation.com/profiles/andrew-dodd-5857">Andrew Dodd</a>, Director of the Centre for Advancing Journalism, <em><a href="https://theconversation.com/institutions/the-university-of-melbourne-722">The University of Melbourne</a></em></p> <p>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/why-is-rupert-murdoch-stepping-aside-now-and-what-does-it-mean-for-the-company-214141">original article</a>.</p>

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"Shameful": Betting company slammed for 9-11 themed "Never Forget" promo

<p>DraftKings, a prominent sports betting company in the US, has found itself in hot water on social media this past Monday when it featured a parlay with a 9/11 theme on its mobile app – on the 22nd anniversary of the infamous terror attacks of September 11.</p> <p>Social media users were quick to share screenshots of the DraftKings app late on Sunday night, revealing a parlay named "Never Forget". This special parlay entailed wagering on the New York Mets, New York Yankees, and New York Jets to secure victories on Monday, marking the 22nd anniversary of the tragic terrorist attacks on the World Trade Centre.</p> <p>The parlay's description urged users to "Bet these New York teams to win tonight on 9/11," drawing sharp criticism from the online community. Many expressed their disapproval of DraftKings seemingly attempting to profit from the solemn occasion.</p> <p>The parlay remained accessible on the app throughout Sunday night and into Monday morning, further fuelling public discontent over the sports betting company's decision.</p> <p>However, DraftKings eventually removed the parlay on Monday and issued an official apology for its inclusion. Their statement read, "We sincerely apologise for the featured parlay that was shared briefly in commemoration of 9/11. We respect the significance of this day for our country and especially for the families of those who were directly affected."</p> <p>Bret Eagleson, who leads the 9/11 Justice organisation, an advocacy group representing families and first responders, strongly condemned DraftKings' offer as "tone-deaf".</p> <p>Eagleson, whose father, Bruce, tragically lost his life in the World Trade Centre attacks, emphasised to the Associate Press: "It is shameful to use the national tragedy of 9/11 to promote a business. We need accountability, justice, and closure, not self-interest and shameless promotion."</p> <p>DraftKings did not disclose how many individuals placed bets as a result of the 9/11-themed offer, leaving questions unanswered regarding the status of those wagers - whether they remain valid or if they have been cancelled.</p> <p><em>Images: Twitter (X)</em></p>

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The revolutionary skincare company redefining ageing

<p dir="ltr">When it comes to skincare, the majority of brands are quick to pedal their anti-ageing lotions and potions that claim to rewind time, as if “ageing” is a dirty word.</p> <p dir="ltr">And while some of them may help to reverse some of the physical signs of ageing, it's no secret that people are left wondering why they can’t be left to age gracefully, as time intended. </p> <p dir="ltr">Enter: ManukaRx. </p> <p dir="ltr">This revolutionary skincare brand is redefining ageing, with their new sustainable “Pro-Ageing Collection” promoting a new kind of restorative skincare. </p> <p dir="ltr">The seven-product collection is scientifically and naturally curated by leading experts, harnessing the power house potency of East Cape mānuka oil. </p> <p dir="ltr">The mānuka oil produced by ManukaRx is exclusive to the East Cape rural region of New Zealand, the first place in the world to see the morning sun. </p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/p/ClPMZIyD1tP/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/ClPMZIyD1tP/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by ManukaRx | Restorative Skincare (@manukarx)</a></p> </div> </blockquote> <p dir="ltr">While we have mānuka trees in Australia, ours do not contain the unique chemical identity called ‘triketone’ which studies have proven have the most profound restorative impact on skin and is scientifically proven to boost collagen and elasticity while minimising fine lines and wrinkles.</p> <p dir="ltr">The Pro-Ageing Collection features an exfoliant, a cream cleanser, a mist toner, a skin oil, an eye cream, a day cream, and a night cream to work while you sleep. </p> <p dir="ltr">All of these products feature ManukaRx’s signature East Cape mānuka oil, while also using the best natural ingredients such as rosehip oil and aloe vera. </p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/p/CpqcTy4hS2t/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/CpqcTy4hS2t/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by ManukaRx | Restorative Skincare (@manukarx)</a></p> </div> </blockquote> <p dir="ltr">These products are designed to hydrate, soothe, and repair the skin, while gently but effectively working to strengthen skin elasticity, minimise the appearance of fine lines and wrinkles to youthfully restore skin. </p> <p dir="ltr">ManukaRx are involved in every step of the creation process for their products, including helping to plant 5,000,000 mānuka trees. </p> <p dir="ltr">They are passionate about providing employment, fair land use and environmental regeneration through native mānuka planting that supports the health and soil for years to come.</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/p/CoY44zjpg9J/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/CoY44zjpg9J/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by ManukaRx | Restorative Skincare (@manukarx)</a></p> </div> </blockquote> <p dir="ltr">The brand also respectfully pays their local indigenous community (Māori community called iwi) for rights to use their land and also provides them with a share in company profits.</p> <p dir="ltr">This eco-friendly, sustainable, scientific and natural line of skincare is at the forefront of revolutionising the way women think about the physical signs of ageing, while encouraging everyone to take care of their skin to look and feel the best they can. </p> <p dir="ltr">The entire ManukaRx line is available exclusively on their <a href="https://manukarx.co.nz/collections/all">website</a>. </p> <p dir="ltr"><em>Image credits: Instagram </em></p>

Beauty & Style

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Billionaire gives away entire company for worthy cause

<p dir="ltr">The owner of outdoor apparel brand Patagonia has announced he will be giving away his company to support the fight against the climate crisis.</p> <p dir="ltr">Yvon Chouinard, who has a net worth of $US 1.2 billion ($AU 1.7 billion or $NZ 2 billion), revealed he will be transferring the ownership of the company to a trust and a not-for-profit that fights climate change.</p> <p dir="ltr">“Each year, the money we make after reinvesting the business will be distributed as a dividend to help fight the crisis,” he wrote in an open letter titled ‘Earth is now our only shareholder’ on the Patagonia website on Wednesday.</p> <p dir="ltr">Mr Chouinard wrote that he considered multiple paths for the company, including selling it or taking it public, which involves selling the company’s shares on a stock exchange.</p> <p dir="ltr">“Instead of ‘going public’, you could say we’re ‘going purpose’,” he said.</p> <p dir="ltr">“Instead of extracting value from nature and transforming it into wealth for investors, we’ll use the wealth Patagonia creates to protect the source of all wealth.”</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/reel/Cif5qbAjmgi/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/reel/Cif5qbAjmgi/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by Patagonia (@patagonia)</a></p> </div> </blockquote> <p dir="ltr">According to the <em>New York Times</em>, Patagonia is valued at about $US 3 billion ($AU 4.4 billion or $NZ 5 billion).</p> <p dir="ltr">The Chouinard family, which controlled Patagonia until last month, no longer owns it, though it will continue to operate as a private, for-profit corporation.</p> <p dir="ltr">Its new owner, an environmental nonprofit called the Holdfast Collective, now owns 98 percent of the company and all the non-voting stock, while the newly-formed Patagonia Purpose Trust owns two percent of the company and all the voting stock.</p> <p dir="ltr">The trust will approve key decisions such as who sits on the board of directors, while the Chouinard family says they will guide the trust and continue to sit on the board.</p> <p dir="ltr">Mr Chouinard founded Patagonia after years of prolific rock climbing and quickly became known for supporting environmental causes.</p> <p dir="ltr">Since 1985, one percent of Patagonia’s total sales have been committed to fighting climate change through One Percent for the Planet, an organisation of which Mr Chouinard is a founding member, and in 2019 the company announced it aimed to be carbon neutral by 2025.</p> <p dir="ltr">Last year, it was announced that Patagonia’s trademark branding would no longer appear on products because “adding an additional non-removable logo reduces the life span of a garment, often by a lot, for trivial reasons”.</p> <p dir="ltr">Though it’s common for wealthy individuals to contribute to various causes, the <em>New York Times</em> reported that the structure of Mr Chouinard’s changes to the company actually means he and his family don’t receive a financial benefit and that he will face a tax bill from the donation.</p> <p dir="ltr"><strong>Here is the full text of the Mr Chouinard's extraordinary statement:</strong></p> <p dir="ltr">"Earth is now our only shareholder.</p> <p dir="ltr">If we have any hope of a thriving planet—much less a business—it is going to take all of us doing what we can with the resources we have.</p> <p dir="ltr">This is what we can do.</p> <p dir="ltr">By Yvon Chouinard</p> <p dir="ltr">I never wanted to be a businessman. I started as a craftsman, making climbing gear for my friends and myself, then got into apparel. As we began to witness the extent of global warming and ecological destruction, and our own contribution to it, Patagonia committed to using our company to change the way business was done. If we could do the right thing while making enough to pay the bills, we could influence customers and other businesses, and maybe change the system along the way.</p> <p dir="ltr">We started with our products, using materials that caused less harm to the environment. We gave away 1% of sales each year. We became a certified B Corp and a California benefit corporation, writing our values into our corporate charter so they would be preserved. More recently, in 2018, we changed the company’s purpose to: We’re in business to save our home planet.</p> <p dir="ltr">While we’re doing our best to address the environmental crisis, it’s not enough. We needed to find a way to put more money into fighting the crisis while keeping the company’s values intact.</p> <p dir="ltr">One option was to sell Patagonia and donate all the money. But we couldn’t be sure a new owner would maintain our values or keep our team of people around the world employed.</p> <p dir="ltr">Another path was to take the company public. What a disaster that would have been. Even public companies with good intentions are under too much pressure to create short-term gain at the expense of long-term vitality and responsibility.</p> <p dir="ltr">Truth be told, there were no good options available. So, we created our own.</p> <p dir="ltr">Instead of “going public,” you could say we’re “going purpose.” Instead of extracting value from nature and transforming it into wealth for investors, we’ll use the wealth Patagonia creates to protect the source of all wealth.</p> <p dir="ltr">Here’s how it works: 100% of the company’s voting stock transfers to the Patagonia Purpose Trust, created to protect the company’s values; and 100% of the nonvoting stock had been given to the Holdfast Collective, a nonprofit dedicated to fighting the environmental crisis and defending nature. The funding will come from Patagonia: Each year, the money we make after reinvesting in the business will be distributed as a dividend to help fight the crisis.</p> <p dir="ltr">It’s been nearly 50 years since we began our experiment in responsible business, and we are just getting started. If we have any hope of a thriving planet—much less a thriving business—50 years from now, it is going to take all of us doing what we can with the resources we have. This is another way we’ve found to do our part.</p> <p dir="ltr">Despite its immensity, the Earth’s resources are not infinite, and it’s clear we’ve exceeded its limits. But it’s also resilient. We can save our planet if we commit to it."</p> <p><span id="docs-internal-guid-73b0b332-7fff-7578-f60d-b7caa2996db0"></span></p> <p dir="ltr"><em>Image: Getty Images</em></p>

Money & Banking

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Moving company accidentally sells $120,000 worth of family belongings

<p>An elderly couple from Bribie island in Queensland are fighting for compensation after a removalist company sold their belongings during their interstate move to Bega, NSW.</p> <p>Gary and Lorraine Taylor are in their late 70s and had originally planned to use removal company ‘Wridgways’ before they liquidated in July 2021. This saw ‘Kent Removals and Storage’ taking on 160 new clients.</p> <p>The Taylors had packed all of their worldly possessions, including furniture and sentimental belongings, into two removal trucks. One truck contained $120,000 worth of furniture - little did they know they would never see these belongings again.</p> <p>Kent Removals &amp; Storage have since apologised and describe the incident as a result of human error, where the company had been court-appointed to assist liquidator Hall Chadwick. Chadwick was in charge of selling off Wridgways’ assets, which included items like office furniture.</p> <p>This is where the swap unknowingly took place - and the Taylor’s container was accidentally sent to online auction company ‘Grays Online’.</p> <p>Of course, everything was auctioned off for a fraction of the price.</p> <p>Lawyers representing the retiree couple say they would have to take $50,000 from their pension to recover only a few of the items, leaving them in complete limbo. Some of the furniture was unfortunately split between the two moving containers, meaning what did arrive couldn’t be assembled.</p> <p>“We’ve been married for 60 years, and 60 years of our bloody furniture has just gone down the tube and nobody cares,” Gary told 7NEWS.</p> <p>Lorraine spoke through tears as she told <a href="https://7news.com.au/news/nsw/elderly-couple-left-in-limbo-after-home-contents-sold-off-by-removalist-company--c-7794935" target="_blank" rel="noopener">7NEWS</a> the incident was “very hard to describe”.</p> <p>“It’s not believable what we’ve been through,” she said.</p> <p>“Its been terrible for both of us, and for our family.”</p> <p>Kent Removals and Storage CEO, Steve Alves has said the matter had been referred to Kent’s insurers but that, “the matter was incorrectly internalised between Kent, Grays Online and Hall Chadwick with a view to establishing liability for this error”.</p> <p>“As Kent Relocation Group contracted with Mr and Mrs Taylor and, irrespective of where the liability resides, Kent Relocation Group could and should have taken a lead role in this process and did not.”</p> <p>Alves said the company “apologises for the way in which this matter has been handled”.</p> <p>“Our team will focus on ensuring we support Mr and Mrs Taylor in any way we can to bring closure to this matter for them.</p> <p>“In terms of the missing items, given the quantum of the potential claim, the matter has been referred to Kent’s insurers along with an instruction to ensure that the matter is expedited in a prompt, efficient and reasonable manner for Mr and Mrs Taylor”.</p> <p>So far only 40% of the moving charges have been refunded, but since the matter was escalated Alves said Kent Removals &amp; Storage would work to refund 100% of all moving chargers. As to whether they will see a refund of their $120,000 worth of lost furniture, they must wait for the companies’ insurance process to run its course.</p> <p><em>Image: 7News</em></p>

Real Estate

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Man sues company for celebrating his birthday

<p dir="ltr">A man has been awarded $US450,000 ($A611,000) after his colleagues threw a birthday party, despite him asking not to due to his anxiety disorder.</p> <p dir="ltr">Kevin Berling was working as a lab technician at Gravity Diagnostics in Kentucky when his fellow employees threw a celebration for his birthday on August 7, 2019.</p> <p dir="ltr">The 29-year-old suffered a panic attack following the celebrations and was eventually fired from his job. </p> <p dir="ltr">Mr Berling then filed a compensation lawsuit, seeking damages and compensation for lost income.</p> <p dir="ltr">“Managers started giving him a hard time for his response to the birthday celebrations,” his lawyer Tony Bucher told local TV news outlet WKRC.</p> <p dir="ltr">“They actually accused him of stealing his co-workers’ joy.”</p> <p dir="ltr">Mr Berling specifically told his boss in 2018 that he did not want any celebrations for his birthday at work due to his anxiety. </p> <p dir="ltr">His employer claims to have “forgot” about the request which resulted in a panic attack on that fateful day in 2019.</p> <p dir="ltr">It took Mr Berling almost an hour to recover from the awful ordeal in his car, which was then questioned the following day.</p> <p dir="ltr">Following the interrogation, Mr Berling suffered another panic attack. </p> <p dir="ltr">A week later, he was fired from his job with his manager being “worried about him being angry and possibly becoming violent”.</p> <p dir="ltr">Mr Berling was awarded a $US450,000 ($A611,000) judgment against the company by a unanimous jury.</p> <p dir="ltr">The settlement included $US120,000 ($A163,000) in lost wages and benefits, $US30,000 ($A40,000) in future wages, and $US300,000 ($A408,000) for “past, present and future mental pain and suffering, mental anguish, embarrassment, humiliation, mortification, and loss of self-esteem”.</p> <p dir="ltr"><em>Image: Shutterstock</em></p>

Money & Banking

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Companies scramble after being called out by gender pay gap bot

<p dir="ltr">A Twitter account exposing the gender pay gap at companies tweeting about International Women’s Day has caused a stir, prompting several of those companies to delete their posts.</p> <p dir="ltr">The account, appropriately called the <a href="https://twitter.com/PayGapApp">Gender Pay Gap Bot</a>, has seemed to take the internet by storm after it was first started in March 2021.</p> <p dir="ltr">Using data from the UK government’s gender pay gap service website, the account retweets posts from British companies with the median hourly pay difference between male and female employees.</p> <p dir="ltr">For example, fashion house Missguided tweeted: “Happy International Women’s Day! We’re paying it forward this IWD, and we’re giving away prizes throughout the day, including x2 lots of £1000 CASH.</p> <p><span id="docs-internal-guid-7231358a-7fff-4b42-ea1d-78f2b21fff63"></span></p> <p dir="ltr">“To win, tweet us using #PayItForwardWithMissguided and share the best piece of advice you’ve received.”</p> <blockquote class="twitter-tweet"> <p dir="ltr" lang="en">In this organisation, women's median hourly pay is 40% lower than men's. <a href="https://t.co/wm3Nsro6Zq">https://t.co/wm3Nsro6Zq</a></p> <p>— Gender Pay Gap Bot (@PayGapApp) <a href="https://twitter.com/PayGapApp/status/1501146247964635144?ref_src=twsrc%5Etfw">March 8, 2022</a></p></blockquote> <p dir="ltr">The Gender Pay Gap Bot replied with, “In this organisation women’s median hourly pay is 40 percent lower than men’s”.</p> <p dir="ltr">For a majority of companies, the bot has actually reported that women’s pay was higher than men’s, including West London NHS Trust, Rowans Hospice and The Landmark Trust, and that St John’s Ambulance employees were paid equally.</p> <p dir="ltr"><span id="docs-internal-guid-56901034-7fff-7c6e-4812-7080e92e0b1b"></span></p> <p dir="ltr">However, some of the companies where women earn less than men have scrambled to delete their tweets after they were called out by the bot.</p> <blockquote class="twitter-tweet"> <p dir="ltr" lang="en">In this organisation, women's median hourly pay is 0.9% lower than men's. <a href="https://t.co/s9pLQU4jKf">https://t.co/s9pLQU4jKf</a></p> <p>— Gender Pay Gap Bot (@PayGapApp) <a href="https://twitter.com/PayGapApp/status/1501346190008352768?ref_src=twsrc%5Etfw">March 8, 2022</a></p></blockquote> <blockquote class="twitter-tweet"> <p dir="ltr" lang="en">In this organisation, women's median hourly pay is 81.6% lower than men's. <a href="https://t.co/0v0YFNb1r2">https://t.co/0v0YFNb1r2</a></p> <p>— Gender Pay Gap Bot (@PayGapApp) <a href="https://twitter.com/PayGapApp/status/1501315689738559493?ref_src=twsrc%5Etfw">March 8, 2022</a></p></blockquote> <p dir="ltr">The creators of the bot, Manchester-based copywriter Francesca Lawson and software developer Alastair Fensome, told <em><a href="https://qz.com/work/2139235/the-creators-of-gender-pay-gap-twitter-bot-explain-their-goals/" target="_blank" rel="noopener">Quartz</a></em> they made it to put the spotlight on companies and ensure their empowering words matched their actions.</p> <p dir="ltr">“[We] built it to put the gender pay gap data in the spotlight and enable the public to hold companies to account over the words of ‘empowerment’, ‘inspiration’ and ‘celebration’ they tweet on International Women’s Day,” Lawson explained via email.</p> <p dir="ltr">“The data shows their supportive posts are rarely backed up by action.”</p> <p dir="ltr"><span id="docs-internal-guid-81483d81-7fff-a090-13b9-181471e28830"></span></p> <p dir="ltr"><em>Image: @PayGapApp (Twitter)</em></p>

Technology

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90-year-old mechanic retires after 75 years at same company

<p><span style="font-weight: 400;">A 90-year-old Vauxhall mechanic has finally hung up his tools after working for the same company for 75 years, saying continuing to work there helped keep him young.</span></p> <p><span style="font-weight: 400;">Bryan Webb was presented with a ceremonial spanner by colleagues at his farewell, where a plaque made in his honour was also unveiled.</span></p> <p><img style="width: 500px; height:281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7845385/mechanic1.jpg" alt="" data-udi="umb://media/b753b75e25a34e5689dfa5942d387d79" /></p> <p><em><span style="font-weight: 400;">Bryan Webb (left) with local branch director Julian Bawdown (right) after his plaque was unveiled. Image: Vauxhall</span></em></p> <p><span style="font-weight: 400;">Mr Webb said he would miss working but looked forward to having a cup of tea and a sleep in the afternoons.</span></p> <p><span style="font-weight: 400;">“I always thought if you kept working it kept you young,” he told the </span><em><a rel="noopener" href="https://www.bbc.com/news/uk-england-gloucestershire-59070753" target="_blank"><span style="font-weight: 400;">BBC</span></a></em><span style="font-weight: 400;">.</span></p> <p><span style="font-weight: 400;">“If you work it keeps you going, it gets you up in the morning to get out.”</span></p> <p><span style="font-weight: 400;">Mr Webb started at the company in 1946 as a mechanical apprentice after walking into Hough &amp; Whitmore garage in Gloucester.</span></p> <p><img style="width: 500px; height:281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7845386/mechanic2.jpg" alt="" data-udi="umb://media/641a77c432d845ed92362d65b684b26a" /></p> <p><em><span style="font-weight: 400;">Bryan Webb (third from left) pictured shortly after starting work as a mechanical apprentice in 1946. Image: Vauxhall</span></em></p> <p><span style="font-weight: 400;">Since then he has gone on to hold several other roles, including a 34-year stint as a warranty administrator. </span></p> <p><span style="font-weight: 400;">“I was in workshop control and working with trucks and cars,” he said.</span></p> <p><span style="font-weight: 400;">“You had to wash engines off out in the cold and it was hard work in the early days but things change, cars change, and when you strip an engine now it’s clean rather than being full of muck.</span></p> <p><span style="font-weight: 400;">“The biggest change I’ve seen in my career is new technology coming in,” he </span><a rel="noopener" href="https://www.media.stellantis.com/uk-en/vauxhall/press/master-and-apprentice-vauxhall-stalwart-retires-after-clocking-up-75-years-of-service?utm_source=vauxhallsocial&amp;utm_medium=SOC-CON&amp;utm_campaign=OV_UK_28102021_vn_AlwaysOnCorsa-e_1GJOA5FESF_OnGoing_SOC-CON_A_TF&amp;ddm1_psa_ovuk=HashedMail" target="_blank"><span style="font-weight: 400;">added</span></a><span style="font-weight: 400;">.</span></p> <p><span style="font-weight: 400;">In 1970, Mr Webb was recognised for 25 years of service and was handed a commemorative watch, which he still wears today.</span></p> <p><img style="width: 500px; height:281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7845387/mechanic3.jpg" alt="" data-udi="umb://media/87a17fbefa114cf6a961a5628effa9e8" /></p> <p><em><span style="font-weight: 400;">Mr Webb received a ceremonial spanner from his colleagues at his farewell party. Image: BBC</span></em></p> <p><span style="font-weight: 400;">He said that when he turned 65 he would stay on “for a couple of years, and it turned into 25”.</span></p> <p><span style="font-weight: 400;">Local branch director Julian Bawdon - who joined the company in 2008 - said he asked Mr Webb how much longer he would stay with the company.</span></p> <blockquote class="twitter-tweet"> <p dir="ltr"><a href="https://twitter.com/hashtag/Vauxhall?src=hash&amp;ref_src=twsrc%5Etfw">#Vauxhall</a> wishes one of its longest-serving staff members a happy retirement, ending a 75-year career with the company. Bryan Webb began work for <a href="https://twitter.com/vauxhall?ref_src=twsrc%5Etfw">@Vauxhall</a> in 1946, after walking into his local garage &amp; by the age of 26, he was already workshop foreman. 👉<a href="https://t.co/e4zCDuiPGD">https://t.co/e4zCDuiPGD</a> <a href="https://t.co/JwjgKI5Zvr">pic.twitter.com/JwjgKI5Zvr</a></p> — Vauxhall PR (@VauxhallPR) <a href="https://twitter.com/VauxhallPR/status/1453714486959947783?ref_src=twsrc%5Etfw">October 28, 2021</a></blockquote> <p><span style="font-weight: 400;">“I said to him as long as he can still do the job he can carry on, and here we are today with 75 years service,” he said.</span></p> <p><span style="font-weight: 400;">“He’s bright as a button. Bryan’s a character and we’ll all miss having him around.”</span></p> <p><em><span style="font-weight: 400;">Image: Vauxhall</span></em></p>

Retirement Income

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Cruising company launches its first literature-themed voyage

<p><span style="font-weight: 400;">A literature-themed cruise is being offered by Marella Cruises for book lovers to enjoy 16 days at sea. </span></p> <p><span style="font-weight: 400;">The all-inclusive cruise across the Atlantic leaves from </span><span style="font-weight: 400;">Montego Bay, Jamaica in April 2022, and sails over 16 days to the port of Dubrovnik in Croatia. </span></p> <p><span style="font-weight: 400;">This tailor-made experience will allow guests to attend guest talks and interactive workshops with authors and entertainers to satisfy any book lover. </span></p> <p><span style="font-weight: 400;">Guests will also be treated to the usual Marella Cruises experience, with all-inclusive food and drink spots, evening entertainment including game shows and quizzes and daytime activities like dance classes and yoga.</span></p> <p><span style="font-weight: 400;">Managing Director of Marella Cruises, Chris Hackney, says he hopes the new themed cruise will be as successful as ones run in the past. </span></p> <p><span style="font-weight: 400;">“It offers something different for guests onboard on a cruise where there are not as many days ashore as some of our other itineraries,” he said.</span></p> <p><span style="font-weight: 400;">Authors and entertainers joining the cruise include Sarah Cruddas, famous for her knowledge of Space exploration, Tony Strange, known for his comic entertainment and impressions, and crime novelist Barbara Nadel.</span></p> <p><span style="font-weight: 400;">The panelists will all share stories and run a series of workshops to guests onboard at no extra cost. </span></p> <p><span style="font-weight: 400;">After a difficult year from the pandemic, Marella Cruises will begin its Spanish sailings from September, before heading into Montego Bay where it will port for the winter before commencing the literary cruise. </span></p> <p><em><span style="font-weight: 400;">Image credit: Shutterstock</span></em></p>

Cruising

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In the company of giants

<p>The remote, beautiful land at the head of Lake Wakatipu richly deserves to be called Paradise but I discovered, with some disappointment, that it is so-named not for the heavenly scenery but for the eponymous duck!</p> <p>Despite its remoteness, the magnetism of Paradise has been a magnet for adventurous travellers since the 1880s when hundreds used to sail up Lake Wakatipu from Queenstown by steamer. Disembarking at Glenorchy, they would travel by dray and coach to Paradise Homestead where owner Granny Aitken used to feed 120 for lunch and host as many as 28 overnight guests.</p> <p><img style="width: 500px; height: 300.78125px;" src="https://oversixtydev.blob.core.windows.net/media/7838796/2-justine-and-her-brand-new-wisper-wayfarer-ebike-en-route-to-the-greenstone-valley.png" alt="" data-udi="umb://media/a814bbc3eee141b49bd22148347db7ed" /><br /><em>Justine and her brand new Wisper Wayfarer ebike en route to the Greenstone Valley. Picture by Justine Tyerman</em></p> <p>The spectacular landscape has also attracted the attention of film-makers from all over the world. The Lord of the Rings trilogy, The Hobbit, Mission Impossible, X-men and Vertical Limit were all filmed amid the region’s breath-taking mountains, rivers, lakes and forests.</p> <p>The dramatic terrain was sculpted by glaciers in the last Ice Age. The deeply-weathered silver schist face of Mt Earnslaw, the tallest mountain in the area at 2,830m, dominates the landscape, while wedge-shaped Mt Alfred, 1,365m sits right in the centre of the valley, dividing the Dart and Rees rivers. Surrounding the valley are the magnificent Richardson and Humboldt ranges... and many mountains named after Greek gods.</p> <p>Over the next few days, Chris and I spent much time in the company of these mighty snow-capped giants and became familiar with their many faces – sparkling silver after a frost, rosy pink with the sunrise, glowing gold at sunset or veiled in diaphanous mist just before dawn.</p> <p>We explored the region on our brand new Wisper Wayfarer ebikes courtesy of Electric Bikes NZ. It was such a novelty for me to be able to cycle effortlessly uphill and keep up with my super-fit husband.</p> <p><img style="width: 500px; height: 300.78125px;" src="https://oversixtydev.blob.core.windows.net/media/7838797/4.png" alt="" data-udi="umb://media/593e68b9701e45968c792c651b059aae" /><br /><em>Let me in - it's cold out here! Justine is keen to warm up at the end of a long day's cycling. Picture by Chris Tyerman</em></p> <p>We headed for Kinloch and rode along the shores of Lake Wakatipu to the Greenstone Valley. Lake Wakatipu is seldom like a mirror but that day, the whole lake was glassy calm.</p> <p>The only traffic we encountered on the back country road was a 4WD vehicle and a young mum out for a walk with her baby and dog.</p> <p>The undulating gravel road took us through beech forests and across clear mountain streams. I was busy congratulating myself for managing to stay dry while fording the streams but the last one was deeper than the rest and I panicked and stopped half way across. Hubby heroically came to the rescue so we both ended up getting wet. Fortunately, it was a mild day and we dried out fast in the sunshine.</p> <p>We also paid a visit to Paradise Trust Lodge to see the rebuild of the property after fire destroyed the historic homestead in 2013, a few months after we had stayed there on our first-ever cycle trip with Matt and Kate Belcher’s Revolution Tours.</p> <p>The lodge has been painstakingly rebuilt retaining three stone chimneys as a memorial to the original homestead.</p> <p>We cycled a loop track through the forest, past rustic cottages with outside baths and saunas to a vantage point high above the Dart River as it carves its way from deep within the Main Divide. Here in Paradise, we were literally in the presence of the gods, surrounded by mountains named Chaos, Poseidon, Nox, Cosmos, Minos, Pluto and Cosmos.</p> <p>Thanks to our zippy Wispers, we covered a huge distance in no time.</p> <p>While in Glenorchy, we were delighted to hear that Ngai Tahu Tourism-operated Dart River Adventures are due to reopen in December so their powerful Hamilton jetboats will once again be thundering up the river and deep into the heart of the Mount Aspiring National Park and the southern reaches of the Main Divide. Encircled by the magnificent mountain peaks of the Southern Alps, gleaming glaciers, frozen waterfalls and hanging valleys, the park’s outstanding natural beauty has earned it UNESCO World Heritage status. It’s an outstanding experience - I’ve done it twice and would do it again in a heartbeat.</p> <p>There’s a lake-edge DoC (Department of Conservation) camping site at Kinloch so we parked our Maui motorhome there for the night, keen to linger in this exquisite, remote and tranquil part of Aotearoa. Nearby Kinloch Lodge serves superb cuisine if you feel like dining out. The historic lodge, a mecca for travellers since 1868, retains its authentic, old-world charm... and it has an outside hot tub. Bliss at the end of a long day cycling.</p> <p><a href="https://www.oversixty.com.au/travel/international-travel/heading-for-paradise">Read story #1 here.</a></p> <p><a href="https://www.oversixty.com.au/travel/international-travel/turning-greener-with-the-years">And story #2 here.</a></p> <p><em>To be continued.</em></p> <p><em>Justine Tyerman travelled courtesy of <span class="gmail-msohyperlink"><a rel="noopener noreferrer" href="https://email.directgroup.com.au/owa/redir.aspx?C=-xHEHhRYAVw9CNAFNuTivSsD7VqzBFs6UUwpjSJ6L0sHdb_veYfYCA..&amp;URL=https%3a%2f%2fprotect-au.mimecast.com%2fs%2fCf4DCWLVV3CwNTK6ntP%3fdomain%3dmaui-rentals.com" target="_blank">thl</a></span> in a <span class="gmail-msohyperlink"><a rel="noopener noreferrer" href="https://email.directgroup.com.au/owa/redir.aspx?C=Rr0taEuzZcVbO2f5WlI1D_SoDcA4oIeWlgg1HMTh9NQHdb_veYfYCA..&amp;URL=https%3a%2f%2fprotect-au.mimecast.com%2fs%2f99a6CXLWW8C7kIkVRdv%3fdomain%3dmaui-rentals.com" target="_blank">Maui 4-berth Cascade motorhome,</a></span> and rode a <span class="gmail-msohyperlink"><a rel="noopener noreferrer" href="https://email.directgroup.com.au/owa/redir.aspx?C=ZLTL3hhOHzowCF2AeJcWywwC2Zc9WNGVxDK1KMtqClkHdb_veYfYCA..&amp;URL=https%3a%2f%2fprotect-au.mimecast.com%2fs%2fezm9CYW883HojIMAGFW%3fdomain%3dwisperbikes.co.nz%2f" target="_blank">Wisper Wayfarer ebike</a></span> courtesy of </em><span class="gmail-msohyperlink"><span><a rel="noopener noreferrer" href="https://email.directgroup.com.au/owa/redir.aspx?C=2qwV6bEr40LVS92yaaSA_-v9XJCxHJEEtlrbuC_DYGQHdb_veYfYCA..&amp;URL=https%3a%2f%2fprotect-au.mimecast.com%2fs%2fWNUBCZY117CnXfPtHR2%3fdomain%3delectricbikes.co.nz%2f" target="_blank"><em>Electric Bikes NZ</em></a></span></span></p>

Domestic Travel

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Karen for hire! Company looking to hire the ultimate “Karen” to review products

<p><span>A new job listing on an American site is asking for the perfect Karen to review products online for a whopping $65/hour. Read more:</span><br /><br /><span>A job listing by US site DehumidifierCritic.com is copping criticism for seeking someone “hypercritical and opinionated” to write three product reviews per week, while answering and maintaining a “Call-a-Karen” service.</span><br /><br /><span>The job listing says that “the right ‘Karen’ will start off with a three-month contract with the intention to extend if the service becomes popular.</span><br /><br /><span>“We are recruiting a woman to write three (honest) reviews a week for our website, as well as be the voice and authority behind our Call-A-Karen service, which will see potential customers call for advice and recommendations on (dehumidifier) products,” the listing reads.</span><br /><br /><span>The name “Karen” has been used in the past to describe an “angry, entitled” white woman of privilege who will often want to ”speak to the manager” to complain about the tiniest inconveniences.</span><br /><br /><span>“Being a ‘Karen’ in 2020 probably means you’re going to have a hard time, but I wonder how many people stop and think about the potential benefits of being or knowing a ‘Karen’”, said Oliver Perryman, founder of DehumidifierCritic.com.</span><br /><br /><span>“We want to utilise a ‘Karen’s’ best assets and use it to ensure that we are not only providing the best experience onsite, but also helping members of the public to find the best product for them.”</span><br /><br /><span>The company is offering a remote position, with the potential Karen working with a company phone and “flexible hours”.</span><br /><br /><span>The site states that any applicants need to be over the age of 21, must speak English and have a professional phone manner for the Call-a-Karen service.</span><br /><br /><span>Applications close on Monday, August 31.</span></p>

Money & Banking

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Luxury jewellery company designs $2 million face mask

<p>Face masks are quickly becoming an essential part of people's daily uniforms when they step outside, with some choosing to have a more luxurious face mask to protect them from coronavirus.</p> <p>Luxury Israeli jewellery brand Yvel has created a custom-made white gold 18-karat face mask with more than 3,600 white and black diamonds.</p> <p>The mask doesn't come cheap, with the white gold and diamond-encrusted face mask having a whopping price tag of $USD 1.5 million ($NZD 2.27 million).</p> <p>The buyer of the mask requested to remain anonymous but urged the jewellery brand to complete the mask by the end of the year.</p> <p>The mask will weigh 270g and is being fitted with N99 filters at the request of the client.</p> <p>“Money maybe doesn’t buy everything, but if it can buy a very expensive COVID-19 mask and the guy wants to wear it and walk around and get the attention, he should be happy with that,” the designer of the mask Isaac Levy explained.</p> <p><img style="width: 500px; height:281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7837341/facemask-jewelerry-1.jpg" alt="" data-udi="umb://media/38e6dcfb24724539bef19df7452b2230" /></p> <div class="body_text "> <p>While Levy said he would not wear the mask himself, he is grateful his company was given the opportunity to create it.</p> <p>“I am happy that this mask gave us enough work for our employees to be able to provide their jobs in very challenging times like these times right now,” he said.</p> <p>The request for the expensive mask came from a businessman in America, and will "not be delayed" for its due date of 31st of December.</p> <p>“In these tumultuous days, every order we receive helps to preserve the company’s day-to-day operations on the one hand, and brings foreign currency into a country that needs all the help from us industrialists on the other,” Levy added.</p> <p><em>Photo credits: </em><em><a rel="noopener" href="https://www.gq.com.au/style/news/this-jewelery-company-has-designed-a-2-million-face-mask/image-gallery/c73646fbf49811739d9e89473c0fe2a0" target="_blank" class="_e75a791d-denali-editor-page-rtflink">GQ</a></em></p> </div>

Money & Banking

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In the company of mountain gods

<p><em><span style="font-weight: 400;">Justine Tyerman practises her “one foot after the other” mantra on day two of the Bear Trek in the Swiss Alps. </span></em></p> <p><span style="font-weight: 400;">Kleine Scheidegg Pass looked formidable in the early morning light, shaded by the massive granite North Face of the Eiger. I was tempted to bury my head under my cosy down duvet, feign a pulled ligament or something and allow Guide Birgit and Team Super-Fit to hike on without me.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">I had made the mistake of studying the profile of Day Two of the Bear Trek the night before and discovered that before we even started the climb, the track plunged all the way to the valley floor, appropriately called Grund, adding hours and vertical metres to an already challenging ascent.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">The warning bells I had earlier ignored before I left New Zealand were clanging away again inside my head, but so too were my Kiwi tramping friend’s words that had kept me going the previous day: “One foot after the other and you’ll get there... eventually.” </span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">Besides, I was the only Kiwi in the group and I couldn’t let the Aussies get the better of me. I floundered my way out of duvets and pillows so deep, they must have placed the entire Swiss goose population in serious jeopardy, showered, pulled on my hiking gear and presented myself in the dining room with a brave smile on my face.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">Over a hearty breakfast at our lovely Hotel Kirchbühl high above the village of Grindelwald, Birgit studied the itinerary for Day Two.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">The detailed route map proposed by Eurotrek, the company that organised our hike, went from Grindelwald to Lauterbrunnen via Kleine Scheidegg Pass, covering 19.5km, ascending 1230m and descending 1465m, a hiking time of seven hours, 25 minutes.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">Birgit frowned... and then beamed.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">“I think we’ll take the train to Alpiglen,” she said. “No point in walking all the way down just to climb back up again. And we’re staying in Wengen for the night which is much closer than Lauterbrunnen.”</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">Tall, lean Ms Super-Duper Fit was crestfallen but I was so relieved I hugged Birgit.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">What a wonderful, wise woman</span><span style="font-weight: 400;">, I thought.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"> How I love the Swiss Transport System. There’s always a train, bus, cablecar, gondola or funicular right where you need it. Catching the train to Alpiglen and staying at Wengen would lop off about three hours and hundreds of vertical metres. This would enable us to have a more relaxed, enjoyable experience with ample time to revel in the landscape, take photos and stop for a leisurely lunch on this most pristine of sunny autumn days.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">The first rays of sun kissed the tip of the snow-capped peaks as we set off, well-fuelled, after a substantial hikers’ breakfast. The train deposited us at Alpiglen where we began the climb to Kleine Scheidegg Pass, 2061m. The ascent was steep and steady but the unfolding of the landscape as the mighty Bernese triumvirate - the Eiger, Mönsch and Jungfrau - came into view, made every step rewarding. Bright sunshine, clear skies and mild temperatures added to the magic of the day.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">We crossed gurgling, gin-clear, ice-cold streams trickling down lush, green mountain pastures, and stopped to pat friendly cows with tinkling bells. They were so tame, they licked us with their long purple-black, sandpaper tongues.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">Encounters with other hikers and bikers of different nationalities were more frequent than on the previous day but we had the well-formed trail largely to ourselves.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">I was last to “summit” the pass but the heady exhilaration of having made it to the top obliterated the pain in my calf muscles and thumping of my heart. The Aussies were good sports. They didn’t seem to mind waiting for me. With breath-taking alpine panoramas, there was no down-time for them – cameras and iPhones were working overtime.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">Above Kleine Scheidegg, in the shadow of the 3970m Eiger, there’s a tiny museum that documents the triumphs and tragedies of past climbing expeditions on the treacherous Nordwand (North Face). The stories are chilling especially the horrific tale of the climber in 1936 who, despite valiant rescue attempts, froze to death on the end of his rope after his three companions perished. He was just metres from safety.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">The Sphinx Terrace and observatory at the “Top of Europe” was visible high above us - building such a structure on a narrow ridge 3571m above sea level is a marvel of engineering. So too the cogwheel Jungfrau Railway train from Kleine Scheidegg to Europe’s highest railway station (3454m). Opened in 1912, the top 7km of the 9.4km of railway climbs through a tunnel hewn in the rock of the Eiger and Mönch, an audacious project that took 16 years to complete.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">As we sat in the sun gazing at the mountain gods, I felt a deep sense of reverence to be in their company.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">It was a quintessentially Swiss day – a sprinkling of fresh snow dusted the peaks, the edelweiss was in flower, and the alpine chalets were competing for the brightest window boxes and neatest firewood pile.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">The Swiss stack their firewood under the eaves against the chalet walls or in purpose-built sheds. The pieces are always perfectly cut to exactly the same size and arranged with the utmost symmetry – like an artwork.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">“It’s a Swiss thing,” Birgit said, “a point of national pride. A messy wood pile would be shameful in Switzerland.”</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">Descending from Kleine Scheidegg Pass, the rumble of an avalanche echoed around the mountains as a slab of ice broke free from a blue-white glacier and thundered down the valley, an awesome sight and sound from a safe distance.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">Late in the season, a few of the mountain restaurants were already closed but the Bergrestaurant Allmend was open and served an excellent lunch platter. With only a short downward hike to Wengen ahead of us, a little schnapps was in order, “a Swiss tradition,” Birgit said.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">An easy downhill hike from the Allmend took us straight to the Silberhorn, our hotel in the centre of the delightful, car-free resort of Wengen.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">The exquisite picture-postcard village, with its traditional wooden chalets and belle époque hotels, is perched on a sunny terrace 400 metres above the Lauterbrunnen Valley with stunning vistas of the Jungfrau and Schilthorn.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">Famous for its World Cup Lauberhorn ski piste, Wengen also has excellent year-round, family-friendly activities for everyone including skiing, toboggan runs and winter and summer hiking trails. Mountain trains and cableways provide access to spectacular vantage points throughout the Jungfrau region.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">After a relaxing soak in the Silberhorn’s outside Jacuzzi, I managed to do justice to a delectable five-course feast at the hotel’s excellent restaurant - melon and prosciutto, lentil soup, salads, beef ragout and apricot tart... among many other choices.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">High altitude can sometimes disrupt sleep patterns but the exertion of the day and the larger- than-usual-dinner... and a glass or two of wine...  acted as a powerful sedative for me.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">I fell asleep looking at the map of the next day’s hike with the words “22km, 2000m ascent, 1400m descent, 9 hours” swirling around in my mind  – but by now, I was confident I would manage whatever trimmed-down version Birgit had in store up for us.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;">I knew I’d reach my destination, eventually, simply by placing “one foot after the other...”</span></p> <p><span style="font-weight: 400;">Read more about </span><a href="https://www.oversixty.com.au/travel/international-travel/the-slow-coach"><span style="font-weight: 400;">Day One of the trek</span></a><span style="font-weight: 400;">.</span></p> <p><strong>Factbox</strong>:</p> <p><span style="font-weight: 400;">* The Bear Trek is part of the Via Alpina, a classic among long-distance hikes in Switzerland. The Via Alpina is a challenging mountain hike through the picture-perfect landscapes of Switzerland’s northern alps. A series of 20 daily stages takes hikers over 14 alpine passes and through a great variety of alpine terrain, villages, flora and fauna - a hiking enthusiast’s dream. Mountain restaurants and hotels provide meals and accommodation along the way. Eurotrek organised our accommodation and luggage transfers so we just carried a light day pack. </span></p> <p><em><span style="font-weight: 400;">Justine Tyerman was a guest of </span><a href="http://www.myswitzerland.com/hiking"><span style="font-weight: 400;">Switzerland Tourism</span></a><span style="font-weight: 400;">, travelled courtesy of </span><a href="https://www.swiss.com/au/en"><span style="font-weight: 400;">Swiss Travel Pass</span></a><span style="font-weight: 400;"> and hiked in the </span><a href="https://jungfrauregion.swiss/en/winter/"><span style="font-weight: 400;">Jungfrau Region</span></a><span style="font-weight: 400;"> with </span><a href="https://www.eurotrek.ch/en"><span style="font-weight: 400;">Eurotrek.</span></a><span style="font-weight: 400;"> </span></em></p>

International Travel

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“Someone needs to be held accountable”: Ovation of the Seas cruise passengers slam company for White Island disaster handling

<p>Passengers from the cruise ship at the centre of the White Island volcano eruption have disembarked at Sydney Harbour, with some criticising the way the company handled the incident.</p> <p>The Royal Caribbean International cruise ship Ovation of the Seas arrived in Sydney on Monday morning, a week after the disaster at the New Zealand island.</p> <p>Most of the people killed or injured in the eruption were part of organised day trips from the ship.</p> <p>Passenger Max Sum told the <em><a href="https://www.abc.net.au/news/2019-12-16/new-zealand-white-island-volcano-ovation-of-seas-docks-sydney/11802014">ABC</a> </em>said “the whole boat” stopped when the news of the eruption was announced.</p> <p>Sum’s 11-year-old Russell said upon hearing the news, “I thought it was fake news. I was like that can’t be true.”</p> <p>Kim Lee Eng, who was travelling with his wife and mother, said he was “very disappointed” with “a lot of communication from management” after the incident.</p> <p>“This is a big company, 50 years old, so they should have had a contingency teams to deal with this,” Kim told <em><a href="https://www.news.com.au/travel/travel-updates/incidents/ovation-of-the-seas-arrives-back-in-sydney-after-white-island-volcano-disaster/live-coverage/c4670803c3686244f8d0605b998b2c00">news.com.au</a></em>. “They were holding us on board – taking advantage of us.”</p> <p>Karen Kociszewski said the company needs to be held responsible. “Someone needs to be held accountable, definitely the cruise company, because it’s sad people aren’t going home,” she said.</p> <p>“You sign a waiver to say that, you know, you go there and if you break your ankle you’re not going to sue them, but you don't go there thinking this is going to happen.”</p> <p>Jo-Anne Henderson said the atmosphere on board was “very somber” for the past week.</p> <p>“It was terrible, we were all so sorry that we were enjoying ourselves while people were getting blown away,” she said.</p> <p>“It was very somber on board. A lot of crying. A lot of people crying for many, many days, even up to yesterday there were still tears. It was so painful, it broke my heart.”</p> <p>Henderson commended the ship crew for keeping the passengers up to date. “Our captain was wonderful. He kept popping up and making announcements to let us know. Royal Caribbean did a brilliant job,” she said.</p> <p>US tourist Jennifer Highfield said while the employees on board were helpful, more facilities could have been made available.</p> <p>“The ship constantly gave us information and counselling. But it would have been helpful to have free Wi-Fi to keep in touch with family and friends who were concerned. I had a package covering internet, but I know there was a lot of people on board who did not,” Highfield told the <em><a href="https://www.abc.net.au/news/2019-12-16/new-zealand-white-island-volcano-ovation-of-seas-docks-sydney/11802014">ABC</a></em>.</p> <p>“The captain was wonderful, we could tell it was heartbreaking for him personally. Even coming in today I felt a bit emotional.”</p>

News

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Time to end drug company distortion of medical evidence

<p>While there’s much to celebrate in medicine, it’s now beyond doubt that we have <a href="https://www.bmj.com/content/347/bmj.f7141">too much</a> of it. Too many tests, diagnoses, pills and procedures are wasting resources that could be better spent meeting genuine need.</p> <p>As a recent <a href="http://www.oecd.org/health/tackling-wasteful-spending-on-health-9789264266414-en.htm">OECD report</a> concluded, up to one-fifth of health spending may be wasted, and many patients “unnecessarily harmed” by treatments they didn’t need.</p> <p>Antidepressants, for example, can be life-savers for some people. But drug company-funded studies have <a href="https://ebm.bmj.com/content/early/2019/09/24/bmjebm-2019-111238">overplayed their benefits</a> and <a href="https://www.bmj.com/content/351/bmj.h4320">downplayed</a> their harms, contributing to overuse and unnecessary side effects.</p> <p><a href="http://www.nationalacademies.org/hmd/Reports/2009/Conflict-of-Interest-in-Medical-Research-Education-and-Practice.aspx">Widespread industry influence</a> is jeopardising the integrity of research and medical education, and threatening the quality of patient care.</p> <p>Today in <a href="https://www.bmj.com/content/367/bmj.l6576">The BMJ</a> a global group of researchers, doctors, editors, regulators and advocates outline key strategies to reduce the financial entanglement with industry. The first step is ensuring the evaluation of any new tests, treatments and technologies are free from industry influence.</p> <p>Distorted research, education and clinical practice</p> <p>A huge proportion of medical research is currently funded by industry – in the United States <a href="https://jamanetwork.com/journals/jama/article-abstract/2089358">almost 60%</a>. Yet there’s a <a href="https://www.cochrane.org/MR000033/METHOD_industry-sponsorship-and-research-outcome">mountain of evidence</a> that company-sponsored studies tend to overstate product benefits and playdown harms.</p> <p>One example is cholesterol-lowering drugs, or statins. A <a href="https://journals.plos.org/plosmedicine/article?id=10.1371/journal.pmed.0040184">review</a> analysing almost 200 studies of statins found that company-sponsored studies were much more likely to find results favourable to the sponsors’ drug.</p> <p>There’s similar distortion with devices, like <a href="https://www.bmj.com/content/359/bmj.j5515">pelvic mesh</a>, used to treat pelvic organ prolapse. In this case, poor testing meant many women received the mesh without knowing the risks of horrendous harms, including severe pain, infection, and repeated surgery.</p> <p>Those same companies then <a href="https://bmjopen.bmj.com/content/7/6/e016701">sponsor the “education” of your doctor</a>, often with the evidence they’ve funded, and good food and wine.</p> <p>As a <a href="https://jamanetwork.com/journals/jamainternalmedicine/fullarticle/2528290">study of 280,000 doctors reveals</a>, accepting just one sponsored meal is associated with higher prescribing of the sponsor’s products: a 20% increase in statins, and a doubling of antidepressants.</p> <p>Industry argues it’s information helps patients, but a <a href="https://journals.plos.org/plosmedicine/article?id=10.1371/journal.pmed.1000352">systematic review</a> found differently. Doctors who accept marketing, including sales representatives, tend to prescribe more, at higher cost, and lower quality, such as prescribing an inappropriate drug, or prescribing that is not in line with guidelines.</p> <p>Just look at the opioid epidemic in the United States. One <a href="https://jamanetwork.com/journals/jamanetworkopen/fullarticle/2720914">study</a> found the amount of marketing, including payments to doctors, was associated with small but significant increases in both prescriptions and deaths from overdose.</p> <p>How to end commercial influence</p> <p>Evidence of the dangers of financial relationships with industry has caused many groups to seek more freedom. As we show in today’s <a href="https://www.bmj.com/content/367/bmj.l6576">BMJ Analysis</a>, there are signs of change.</p> <p>In Norway, industry-supported education can no longer be used formally by doctors, and the government funds independent drug information.</p> <p>Some medical journals no longer accept drug company advertising. Citizen groups like the US <a href="https://www.nwhn.org/">National Women’s Health Network</a> accept no funds from companies selling healthcare products.</p> <p>The biggest challenge is working out ways to evaluate tests and treatments, free from the influence of companies developing them. But radical reform is in the wind in many places.</p> <p>In <a href="https://onlinelibrary.wiley.com/doi/full/10.1111/j.1365-2362.2009.02226.x">Italy</a>, the promotional budgets of drug companies are taxed to create a pool for independent research.</p> <p>In Britain, <a href="https://cancerunion.org/wp-content/uploads/2019/09/Medicines-For-The-Many.pdf">Labour</a> is proposing the government funds clinical trials and creates <a href="https://www.theguardian.com/politics/2019/sep/24/labour-pledges-to-break-patents-and-offer-latest-drugs-on-nhs">state-owned pharmaceutical makers</a>.</p> <p>More needs to be done</p> <p>Our <a href="https://www.bmj.com/content/367/bmj.l6576">proposals</a> are from a team with expertise across medicine, law, and philosophy and includes people from The BMJ and the World Organisation of Family Doctors.</p> <p>We argue the pathway to independence includes three key reforms:</p> <ul> <li>government policies ensuring the evaluation of tests, treatments and technologies is free from sponsor influence</li> <li>reforms to ensure medical education is free from industry support and on-going professional accreditation can’t be gained from company-sponsored events</li> <li>new rules to end marketing interactions between industry and prescribing doctors, such as sales representatives’ visits.</li> </ul> <p><em>Written by Roy Moynihan. Republished with permission of <a href="/While%20there’s%20much%20to%20celebrate%20in%20medicine,%20it’s%20now%20beyond%20doubt%20that%20we%20have%20too%20much%20of%20it.%20Too%20many%20tests,%20diagnoses,%20pills%20and%20procedures%20are%20wasting%20resources%20that%20could%20be%20better%20spent%20meeting%20genuine%20need.">The Conversation.</a></em></p>

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Thomas Cook bosses’ took home more than $36 million despite the company being in debt

<p>As hundreds of thousands of tourists are stranded across the country, there have been furious calls for the top earners of travel firm Thomas Cook to hand back their multimillion dollar bonuses.</p> <p>In the past five years alone, 12 of the company’s top earners took home a shocking $36 million despite the company facing debts of $2.9 billion when it collapsed. This is according to the UK’s<span> </span><em><a rel="noopener" href="https://www.telegraph.co.uk/news/2019/09/22/thomas-cook-bosses-received-20m-bonuses-last-5-years-company/" target="_blank">The Telegraph.</a></em>     </p> <p>Chief executive officer Peter Fankhauser took home $15.23 million since he took on the job in 2014, whereas chief financial officers Michael Healy and Bill Scott earned a combined $12.84 million since 2014.</p> <p>The UK’s opposition Labour Party finance spokesman John McDonnell has said that the executives should repay their bonuses.</p> <p>“I think they need to really examine their own consciences about how they’ve brought this about and how they themselves have exploited the situation,” he said on BBC radio.</p> <p>The company was one of the world’s oldest and largest travel operators and fell into compulsory liquidation after it was unable to secure the $368 million demanded by lenders.</p> <p>Mr McDonnell also attacked the British Government for not doing more to help out the company.</p> <p>“I’m worried for the holiday-makers. I really feel for them. But also 13,000 people will lose their jobs over this and I just think the government should have been willing to do more intervene, stabilise the situation, then allow a longer term plan to develop,” he said.</p> <p>“This company once was in public ownership and as a result of privatisation it’s had real problems over the years I think because of issues around management and the lack of long-term planning.”</p> <p>However, Prime Minister Boris Johnson said it would be a “moral hazard” to save the company.</p> <p>The liquidation has left more than 21,000 people out of work and stranded more than 600,000 holiday goers overseas.</p> <p>In Tunisia, things took a turn for the worse as tourists were locked inside a hotel by security guards.</p> <p>“Do not come to Les Orangers hotel (in) Hamamet, Tunisia, as we’re all being held hostage because Thomas Cook haven’t paid for our stays!” she said.</p> <p>“Everyone’s being charged nearly 3000 pounds to leave. The security gates are locked and no-one can leave nor can any coaches get in to take people out.”</p> <p>A spokesman for Thomas Cook later said the issue had been resolved and guests allowed to leave.</p> <p>"We are aware that a small number of customers were asked to pay for their hotel room before leaving Les Orangers in Tunisia … this has now been resolved and customers flew home as planned. We continue to support our customers in all our resorts," they said.</p>

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