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Why do organisations still struggle to protect our data? We asked 50 professionals on the privacy front line

<a href="https://theconversation.com/profiles/jane-andrew-10314">Jane Andrew</a>, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a>; <a href="https://theconversation.com/profiles/dr-penelope-bowyer-pont-1550191">Dr Penelope Bowyer-Pont</a>, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a>, and <a href="https://theconversation.com/profiles/max-baker-25553">Max Baker</a>, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a> More of our personal data is now collected and stored online than ever before in history. The rise of data breaches should unsettle us all. At an individual level, data breaches can compromise our privacy, cause harm to our finances and mental health, and even enable identity theft. For organisations, the repercussions can be equally severe, often resulting in major financial losses and brand damage. Despite the increasing importance of protecting our personal information, doing so remains fraught with challenges. As part of a <a href="http://www.doi.org/10.25910/psq3-q365">comprehensive study</a> of data breach notification practices, we interviewed 50 senior personnel working in information security and privacy. Here’s what they told us about the multifaceted challenges they face. <h2>What does the law actually say?</h2> Data breaches occur whenever personal information is accessed or disclosed without authorisation, or even lost altogether. <a href="https://www.abc.net.au/news/2024-06-20/optus-hack/104002682">Optus</a>, <a href="https://www.abc.net.au/news/2022-11-09/medibank-data-release-dark-web-hackers/101632088">Medibank</a> and <a href="https://www.afr.com/technology/canva-criticised-after-data-breach-exposed-139m-user-details-20190526-p51r8i">Canva</a> have all experienced high-profile incidents in recent years. Under Australia’s <a href="https://www8.austlii.edu.au/cgi-bin/viewdb/au/legis/cth/consol_act/pa1988108/">privacy laws</a>, organisations aren’t allowed to sweep major cyber attacks under the rug. They have to notify both the regulator – the Office of the Australian Information Commissioner (OAIC) – and any affected individuals of breaches that are likely to result in “<a href="https://www8.austlii.edu.au/cgi-bin/viewdb/au/legis/cth/consol_act/pa1988108/#:%7E:text=Whether%20access%20or%20disclosure%20would%20be%20likely%2C%20or%20would%20not%20be%20likely%2C%20to%20result%20in%20serious%20harm%2D%2Drelevant%20matters%20%C2%A0">serious harm</a>”. But according to the organisational leaders we interviewed, this poses a tricky question. How do you define serious harm? Interpretations of what “serious harm” actually means – and how likely it is to occur – vary significantly. This inconsistency can make it impossible to predict the specific impact of a data breach on an individual. Victims of domestic violence, for example, may be at increased risk when personal information is exposed, creating harms that are difficult to foresee or mitigate. <h2>Enforcing the rules</h2> Interviewees also had concerns about how well the regulator could provide guidance and enforce data protection measures. Many expressed a belief the OAIC is underfunded and lacks the authority to impose and enforce fines properly. The consensus was that the challenge of protecting our data has now outgrown the power and resources of the regulator. As one chief information security officer at a publicly listed company put it: <blockquote> What’s the point of having speeding signs and cameras if you don’t give anyone a ticket? </blockquote> A lack of enforcement can undermine the incentive for organisations to invest in robust data protection. <h2>Only the tip of the iceberg</h2> Data breaches are also underreported, particularly in the corporate sector. One senior cybersecurity consultant from a major multinational company told us there is a strong incentive for companies to minimise or cover up breaches, to avoid embarrassment. This culture means many breaches that should be reported simply aren’t. One senior public servant estimated only about 10% of reportable breaches end up actually being disclosed. Without this basic transparency, the regulator and affected individuals can’t take necessary steps to protect themselves. <h2>Third-party breaches</h2> Sometimes, when we give our personal information to one organisation, it can end up in the hands of another one we might not expect. This is because key tasks – especially managing databases – are often outsourced to third parties. Outsourcing tasks might be a more efficient option for an organisation, but it can make protecting personal data even more complicated. Interviewees told us breaches were more likely when engaging third-party providers, because it limited the control they had over security measures. Between July and December 2023 in Australia, there was an increase of <a href="https://www.oaic.gov.au/privacy/notifiable-data-breaches/notifiable-data-breaches-publications/notifiable-data-breaches-report-july-to-december-2023">more than 300%</a> in third-party data breaches compared to the six months prior. There have been some highly publicised examples. In May this year, many Clubs NSW customers had their personal information potentially <a href="https://www.rimpa.com.au/resource/more-than-a-million-australian-data-records-potentially-exposed-in-nsw-club-and-pub-data-breach.html#:%7E:text=Outabox%2C%20the%20IT%20services%20provider,and%20has%20notified%20law%20enforcement">breached</a> through an attack on third-party software provider Outabox. Bunnings suffered a <a href="https://australiancybersecuritymagazine.com.au/bunnings-customer-data-compromised/">similar breach</a> in late 2021, via an attack on scheduling software provider FlexBooker. <h2>Getting the basics right</h2> Some organisations are still struggling with the basics. Our research found many data breaches occur because outdated or “legacy” data systems are still in use. These systems are old or inactive databases, often containing huge amounts of personal information about all the individuals who’ve previously interacted with them. Organisations tend to hold onto personal data longer than is legally required. This can come down to confusion about data-retention requirements, but also the high cost and complexity of safely decommissioning old systems. One chief privacy officer of a large financial services institution told us: <blockquote> In an organisation like ours where we have over 2,000 legacy systems […] the systems don’t speak to each other. They don’t come with big red delete buttons. </blockquote> Other interviewees flagged that risky data testing practices are widespread. Software developers and tech teams often use “production data” – real customer data – to test new products. This is often quicker and cheaper than creating test datasets. However, this practice exposes real customer information to insecure testing environments, making it more vulnerable. A senior cybersecurity specialist told us: <blockquote> I’ve seen it so much in every industry […] It’s literally live, real information going into systems that are not live and real and have low security. </blockquote> <h2>What needs to be done?</h2> Drawing insights from professionals at the coalface, our study highlights just how complex data protection has become in Australia, and how quickly the landscape is evolving. Addressing these issues will require a multi-pronged approach, including clearer legislative guidelines, better enforcement, greater transparency and robust security practices for the use of third-party providers. As the digital world continues to evolve, so too must our strategies for protecting ourselves and our data.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/236681/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/jane-andrew-10314">Jane Andrew</a>, Professor, Head of the Discipline of Accounting, Governance and Regulation, University of Sydney Business School, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a>; <a href="https://theconversation.com/profiles/dr-penelope-bowyer-pont-1550191">Dr Penelope Bowyer-Pont</a>, Researcher, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a>, and <a href="https://theconversation.com/profiles/max-baker-25553">Max Baker</a>, Associate professor, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/why-do-organisations-still-struggle-to-protect-our-data-we-asked-50-professionals-on-the-privacy-front-line-236681">original article</a>.

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Retirement doesn’t just raise financial concerns – it can also mean feeling unmoored and irrelevant

<a href="https://theconversation.com/profiles/marianne-janack-681018">Marianne Janack</a>, <a href="https://theconversation.com/institutions/hamilton-college-2966">Hamilton College</a> Most discussions of retirement focus on the financial aspects of leaving the workforce: “<a href="https://www.dol.gov/sites/dolgov/files/EBSA/about-ebsa/our-activities/resource-center/publications/top-10-ways-to-prepare-for-retirement.pdf">How to save enough for retirement</a>” or “<a href="https://www.businessinsider.com/personal-finance/investing/when-can-i-retire">How do you know if you have enough money for retirement</a>?” But this might not be the biggest problem that potential retirees face. The deeper issues of meaning, relevance and identity that retirement can bring to the fore are more significant to some workers. Work has <a href="https://www.theatlantic.com/ideas/archive/2023/03/work-revolution-ai-wfh-new-book/673572/">become central to the modern American identity</a>, as <a href="https://www.theatlantic.com/atlantic-editions/">journalist Derek Thompson bemoans</a> in The Atlantic. And some theorists have argued that work shapes what we are. For most people, as business ethicist <a href="https://www.luc.edu/quinlan/faculty/algini.shtml#:%7E:text=About,the%20Society%20for%20Business%20Ethics.">Al Gini</a> argues, one’s work – which is usually also one’s job – <a href="https://doi.org/10.4324/9780203950555">means more than a paycheck</a>. Work can structure our friendships, our understandings of ourselves and others, our ideas about free time, our forms of entertainment – indeed our lives. I <a href="https://www.hamilton.edu/academics/our-faculty/directory/faculty-detail/marianne-janack">teach a philosophy course about the self</a>, and I find that most of my students think of the problems of identity without thinking about how a job will make them into a particular kind of person. They think mostly about the prestige and pay that come with certain jobs, or about where jobs are located. But when we get to <a href="https://plato.stanford.edu/entries/existentialism/">existentialist philosophers</a> such as <a href="https://plato.stanford.edu/entries/sartre/">Jean-Paul Sartre</a> and <a href="https://plato.stanford.edu/entries/beauvoir/">Simone de Beauvoir</a>, I often urge them to think about what it means to say, as the existentialists do, <a href="https://philosophynow.org/issues/115/On_Being_An_Existentialist">that “you are what you do</a>.” How you spend 40 years of your life, I tell them, for at least 40 hours each week – the time many people spend at their jobs – is not just a financial decision. And I have come to see that retirement isn’t just a financial decision, either, as I consider that next phase of my life. <h2>Usefulness, tools and freedom</h2> For Greek and Roman philosophers, <a href="https://search.worldcat.org/title/Work-what-it-has-meant-to-men-through-the-ages/oclc/780872063">leisure was more noble than work</a>. The life of the craftsperson, artisan – or even that of the university professor or the lawyer – was to be avoided if wealth made that possible. The good life was a life not driven by the necessity of producing goods or making money. Work, Aristotle thought, was an obstacle to the achievement of the particular forms of excellence characteristic of human life, like thought, contemplation and study – <a href="https://classics.mit.edu/Aristotle/nicomachaen.7.vii.html">activities that express</a> the <a href="https://classics.mit.edu/Aristotle/nicomachaen.8.viii.html">particular character of human beings</a> and are done for their own sake. And so, one might surmise, retirement would be something that would allow people the kind of leisure that is essential to human excellence. But contemporary retirement does not seem to encourage leisure devoted to developing human excellence, partly because it follows a long period of making oneself into an object – something that is not free. German philosopher Immanuel Kant distinguished between the value of objects and of subjects by the idea of “use.” Objects are not free: They are meant to be used, like tools – their value is tied to their usefulness. But rational beings like humans, who are subjects, are more than their use value – <a href="https://search.worldcat.org/title/5796114">they are valuable in their own right</a>, unlike tools. And yet, much of contemporary work culture encourages workers to think of themselves and their value <a href="https://www.simonandschuster.com/books/Bullshit-Jobs/David-Graeber/9781501143335">in terms of their use value</a>, a change that would have made both Kant and the ancient Greek and Roman philosophers wonder why people didn’t retire as soon as they could. <h2>‘What we do is what we are’</h2> But as one of my colleagues said when I asked him about retirement: “If I’m not a college professor, then what am I?” Another friend, who retired at 59, told me that she does not like to describe herself as retired, even though she is. “Retired implies useless,” she said. So retiring is not just giving up a way of making money; it is a deeply existential issue, one that challenges one’s idea of oneself, one’s place in the world, and one’s usefulness. One might want to say, with Kant and the ancients, that those of us who have tangled up our identities with our jobs have made ourselves into tools, and we should throw off our shackles by retiring as soon as possible. And perhaps from the outside perspective, that’s true. But from the participant perspective, it’s harder to resist the ways in which what we have done has made us what we are. Rather than worry about our finances, we should worry, as we think about retirement, more about what the good life for creatures like us – those who are now free from our jobs – should be.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/233963/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/marianne-janack-681018">Marianne Janack</a>, John Stewart Kennedy Professor of Philosophy, <a href="https://theconversation.com/institutions/hamilton-college-2966">Hamilton College</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/retirement-doesnt-just-raise-financial-concerns-it-can-also-mean-feeling-unmoored-and-irrelevant-233963">original article</a>.

Retirement Income

Rough seas or smooth sailing? The cruise industry is booming despite environmental concerns

<a href="https://theconversation.com/profiles/frederic-dimanche-836528">Frédéric Dimanche</a>, <a href="https://theconversation.com/institutions/toronto-metropolitan-university-1607">Toronto Metropolitan University</a> and <a href="https://theconversation.com/profiles/kelley-a-mcclinchey-1287281">Kelley A. McClinchey</a>, <a href="https://theconversation.com/institutions/wilfrid-laurier-university-1817">Wilfrid Laurier University</a> Cruise ship season is officially underway in British Columbia. The season kicked off with the arrival of Norwegian Bliss on April 3 — the <a href="https://www.cheknews.ca/first-cruise-ship-of-the-season-to-arrive-in-victoria-in-less-than-2-weeks-1196426/">first of 318 ships</a> that are scheduled to dock in Victoria this year. Victoria saw a record 970,000 passengers arrive in 2023, with more expected in 2024. The cruise industry <a href="https://doi.org/10.1016/j.trip.2021.100391">was badly hit</a> by the <a href="https://financialpost.com/financial-times/the-2020s-were-meant-to-be-a-boom-decade-for-cruises-then-covid-19-hit-them-like-a-tidal-wave">suspension of cruise operations due to the COVID-19 pandemic</a> in 2020. Fuelled by heavy consumer demand and industry innovation, cruising has made a comeback. It is now one of the fastest-growing sectors, rebounding even faster than international tourism. While many predicted <a href="https://www.cnbc.com/2020/04/05/carnivals-struggle-to-survive-the-coronavirus-as-outbreak-wipes-out-the-cruise-industry.html">a difficult recovery</a>, a <a href="https://cruising.org/en">recent industry report shows a remarkable post-pandemic rebound</a>. Two million more people went on cruises in 2023 versus 2019, with demand predicted to top 35 million in 2024. But environmental issues plague the sector’s revival. Are they an indication of rough seas ahead? Or will a responsive industry mean smooth sailing? Cruising has long been criticized <a href="https://www.sbs.com.au/news/article/their-purpose-is-to-be-fun-but-theres-a-dark-side-to-cruising-the-seas/dzxivdoos">for being Janus-faced</a>: on the surface, cruises are convenient, exciting holidays with reputed economic benefits. But lurking underneath are its <a href="https://doi.org/10.1016/j.tourman.2017.11.002">negative environmental and social impacts</a>. <h2>Unprecedented growth</h2> Newly constructed mega-ships are part of the industry’s unprecedented growth. Royal Caribbean’s Icon of the Seas is the <a href="https://www.cruisehive.com/top-10-biggest-cruise-ships-in-the-world/66448">largest cruise ship in the world</a>, with 18 decks, 5,600 passengers and 2,350 crew. MSC World Europa with 6,700 passengers and 2,100 crew, P&O Arvia with 5,200 passengers and 1,800 crew, and Costa Smeralda with 6,600 passengers and 1,500 crew also claim mega-ship status. Those sailing to and from Alaska via Victoria will be some of the <a href="https://hakaimagazine.com/features/cruise-ship-invasion/">estimated 700,000 passengers departing Seattle</a> on massive ships three sport fields in length. Baby boomers represent less than 25 per cent of cruise clientele. Gen X, <a href="https://www.thenewdaily.com.au/life/2024/01/15/cruise-millennials-gen-z">Millennials and Gen Z</a> have more interest than ever in cruising, with these younger markets being targeted as the future of cruise passengers. The Cruise Lines International Association asserts that <a href="https://cruising.org/-/media/clia-media/research/2024/2024-state-of-the-cruise-industry-report_041424_web.ashx">82 per cent of those who have cruised will cruise again</a>. To entice first-timers and meet the needs of repeat cruisers, companies are offering new itineraries and onboard activities, from <a href="https://www.timescolonist.com/business/royal-caribbean-quantum-cruise-ship-1st-at-sea-bumper-cars-skydiving-observation-capsule-4585987">simulated skydiving and bumper cars</a> to <a href="https://nationalpost.com/travel/cruise-ship-offers-pickleball-on-the-high-seas">pickleball</a> and lawn bowling. Solo cruise travel is also on the rise, and <a href="https://www.cruisetradenews.com/demand-for-multi-generational-cruise-holidays-on-the-up-data-finds/">multi-generational family cruise travel</a> is flourishing, explaining the extensive variety of cabin classes, activities and restaurants available on newly constructed and retrofitted ships. However, only a few cruise ports are large enough to dock mega ships. Cruise lines are responding by offering off-beat experiences and catering more to the distinct desires of travellers. In doing so, there is a <a href="https://www.positivelyosceola.com/2024s-top-cruise-trends-embracing-smaller-ships-solo-adventures-and-luxury-suites/">move towards smaller vessels and luxury liners</a>, river cruises and <a href="https://www.travelweek.ca/news/cruise/expedition-cruising-what-is-it-and-how-do-you-sell-it/">expedition cruising</a>. Leveraging lesser-known ports that can only be accessed via compact luxury ships <a href="https://www.cntraveler.com/story/small-cruise-ships-are-more-sustainble-and-on-the-rise">offers more mission-driven, catered experiences</a> for the eco-minded traveller. <h2>Cruising and environmental costs</h2> Cruise ship visitors are known to negatively impact Marine World Heritage sites. While most sites regulate ballast water and wastewater discharge, there are <a href="https://doi.org/10.3390/su12020611">concerns about ship air emissions and wildlife interactions</a>. Cruise ship journeys along Canada’s west coast, for example, <a href="https://www.theguardian.com/environment/2022/jul/09/us-cruise-ships-using-canada-as-toilet-bowl-for-polluted-waste-alaska-british-columbia">are leaving behind a trail of toxic waste</a>. <a href="https://foe.org/wp-content/uploads/2023/04/Comparison_of_CO2_Emissions_v2.pdf">A study by environmental organization Friends of the Earth</a> concluded that a cruise tourist generates eight times more carbon emissions per day than a land tourist in Seattle. Also, a rise in expedition cruising means more negative impacts (long-haul flights to farther ports, less destination management in fragile ecosystems, <a href="https://www.nytimes.com/2024/03/03/briefing/last-chance-tourism.html">last chance tourism</a>) and a rise in carbon dioxide emissions. Toxic air pollutants from cruise ships around ports are higher than pre-pandemic levels, <a href="https://www.transportenvironment.org/discover/europes-luxury-cruise-ships-emit-as-much-toxic-sulphur-as-1bn-cars-study/">leaving Europe’s port cities “choking on air pollution</a>.” Last year, Europe’s 218 cruise ships emitted as much sulphur oxides as one billion cars — a high number, considering the introduction of the <a href="https://doi.org/10.1016/S2542-5196(20)30002-4">International Maritime Organization’s sulphur cap in 2020</a>. <h2>Rough seas ahead or smooth sailing?</h2> Royal Caribbean said its Icon of the Seas is designed to <a href="https://www.reuters.com/business/environment/worlds-largest-cruise-ship-sets-sail-bringing-concerns-about-methane-emissions-2024-01-27/">operate 24 per cent more efficiently than the international standard</a> for new ships. International Maritime Organization regulations <a href="https://www.bloomberg.com/news/articles/2024-01-22/royal-caribbean-s-icon-of-the-seas-highlights-climate-impact-of-cruises">must be 30 per cent more energy-efficient</a> than those built in 2014. But despite the industry using liquefied natural gas instead of heavy fuel oil and electric shore power to turn off diesel engines when docking, industry critics still claim <a href="https://www.theguardian.com/environment/2024/jan/26/icon-of-the-seas-largest-cruise-ship-human-lasagne-climate-fuel-lng-greenwashing">the cruise sector is greenwashing</a>. As a result, some cities like Amsterdam, Barcelona and Venice are <a href="https://www.forbes.com/sites/maryroeloffs/2023/07/21/war-on-cruise-ships-amsterdam-latest-port-to-limit-or-ban-cruise-liners">limiting or banning cruise ships</a>. Environmental critiques remain strong, especially for <a href="https://dergipark.org.tr/en/pub/ijegeo/issue/65449/957262">polar expeditions</a>. The industry must respond and <a href="https://doi.org/10.1007/978-3-031-01949-4_131">increase sustainability efforts</a>, but their measures remain reactive (i.e., merely meeting international regulations) rather than proactive. In addition, by sailing their ships under <a href="https://www.washingtonpost.com/opinions/2020/05/13/real-problem-with-cruise-industry/">flags of convenience</a>, cruise companies evade taxes and demonstrate an unwillingness to abide by a nation’s environmental, health and labour regulations. In any case, environmental concerns are escalating along with the industry. <a href="https://www.nationalgeographic.com/travel/article/cruising-green-eco-operators-make-waves">Travel agents and industry figures are aware of these impacts</a> and should help promote cruise lines that demonstrate a commitment to sustainable practices. Local residents need to expect more from port authorities and local governments in order <a href="https://doi.org/10.1016/j.annals.2024.103732">to cope with cruise tourism</a>. Cruise consumers should recognize the environmental costs of cruising, and demand accountability and transparency from cruise lines.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/228181/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/frederic-dimanche-836528">Frédéric Dimanche</a>, Professor and Director, Ted Rogers School of Hospitality and Tourism Management, <a href="https://theconversation.com/institutions/toronto-metropolitan-university-1607">Toronto Metropolitan University</a> and <a href="https://theconversation.com/profiles/kelley-a-mcclinchey-1287281">Kelley A. McClinchey</a>, Teaching Faculty, Geography and Environmental Studies, <a href="https://theconversation.com/institutions/wilfrid-laurier-university-1817">Wilfrid Laurier University</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/rough-seas-or-smooth-sailing-the-cruise-industry-is-booming-despite-environmental-concerns-228181">original article</a>.

Cruising

Should you be concerned about flying on Boeing planes?

<a href="https://theconversation.com/profiles/doug-drury-1277871">Doug Drury</a>, <a href="https://theconversation.com/institutions/cquniversity-australia-2140">CQUniversity Australia</a> The American aerospace giant Boeing has been synonymous with safe air travel for decades. Since the 1990s, Boeing and its European competitor Airbus have dominated the market for large passenger jets. But this year, Boeing has been in the news for all the wrong reasons. In January, an emergency door plug <a href="https://www.seattletimes.com/business/boeing-aerospace/alaska-airlines-let-boeing-max-fly-despite-warning-signals">blew off a Boeing 737 MAX</a> in mid flight, triggering an investigation from United States federal regulators. More recently, we have seen a Boeing plane lose a tyre while taking off, another flight turned back as the plane was leaking fluid, an apparent engine fire, a landing gear collapse, a stuck rudder pedal, and a plane “dropping” in flight and <a href="https://theconversation.com/latam-flight-800-just-dropped-in-mid-flight-injuring-dozens-an-expert-explores-what-happened-and-how-to-keep-yourself-safe-225554">injuring dozens of passengers</a>. A Boeing engineer who had raised concerns regarding quality control during the manufacturing process on the company’s 787 and 737 MAX planes also <a href="https://www.bbc.com/news/business-68534703">died earlier this week</a>, apparently of a self-inflicted gunshot wound. As members of the travelling public, should we be concerned? Well, yes and no. <h2>Many problems, but not all can be blamed on Boeing</h2> The recent parade of events has certainly been dramatic – but not all of them can be blamed on Boeing. Five incidents occurred on aircraft owned and operated by United Airlines and were related to factors outside the manufacturer’s control, like maintenance issues, potential foreign object debris, and possible human error. A <a href="https://www.independent.co.uk/travel/news-and-advice/united-airlines-plane-tire-blowout-boeing-b2509241.html">United Airlines 777</a> flying from San Francisco to Japan lost a tyre on takeoff, a maintenance issue not related to Boeing. The aircraft landed safely in Los Angeles. A <a href="https://www.mercurynews.com/2024/03/12/united-airlines-reports-fifth-flight-incident-in-a-week-as-jet-turns-back-due-to-maintenance-issue/">United Airlines flight from Sydney</a> to Los Angeles had to return to Sydney due to a “maintenance issue” after a fluid was seen leaking from the aircraft on departure. A <a href="https://www.nbcnews.com/news/us-news/passenger-video-shows-flames-shoot-united-airlines-engine-midflight-rcna142217">United Airlines 737-900</a> flying from Texas to Florida ended up with some plastic bubble wrap in the engine, causing a suspected <a href="https://skybrary.aero/articles/compressor-stall#:%7E:text=Compressor%20stalls%20cause%20the%20air,dirty%20or%20contaminated%20compressor%20components">compressor stall</a>. This is a disruption of air flow to an operating engine, making it “backfire” and emit flames. A <a href="https://simpleflying.com/united-boeing-737-max-houston-runway-incident/">United Airlines 737 Max</a> flying from Tennessee to Texas suffered a gear collapse after a normal landing. The pilot continued to the end of the runway before exiting onto a taxiway – possibly at too high a speed – and the aircraft ended up in the grass and the left main landing gear collapsed. The fifth event occurred on a <a href="https://www.nbcnews.com/news/us-news/another-boeing-max-mishap-ntsb-probes-stuck-rudder-pedals-united-airli-rcna142286">United Airlines 737-8</a> flight from the Bahamas to New Jersey. The pilots reported that the rudder pedals, which control the left and right movement of the aircraft in flight, were stuck in the neutral position during landing. <h2>Manufacturing quality concerns</h2> The <a href="https://www.seattletimes.com/business/boeing-aerospace/alaska-airlines-let-boeing-max-fly-despite-warning-signals">exit door plug failure in January</a> occurred on an Alaska Airlines flight. US regulators are currently investigating Boeing’s <a href="https://www.vox.com/money/24052245/boeing-corporate-culture-737-airplane-safety-door-plug">manufacturing quality assurance</a> as a result. The door plug was installed by a Boeing subcontractor called Spirit AeroSystem. The door plug bolts were not properly secured and the plug door fell off in flight. The same aircraft had a series of pressurisation alarms on two previous flights, and was scheduled for a maintenance inspection at the completion of the flight. Spirit got its start after Boeing shut down its own manufacturing operations in Kansas and Oklahoma, and Boeing is now in the process of <a href="https://www.cnbc.com/2024/03/01/spirit-aerosystems-boeing.html">buying the company</a> to improve quality oversight. Spirit currently works with Airbus, as well, though that may change. <h2>What changed at Boeing</h2> Critics say the <a href="https://www.washingtonpost.com/business/2024/03/12/boeing-whistleblower-death-plane-issues/">culture at Boeing has changed</a> since Airbus became a major competitor in the early 2000s. The company has been accused of shifting its focus to profit at the expense of quality engineering. Former staff have raised concerns over tight production schedules, which increased the pressure on employees to finish the aircraft. This caused many engineers to question the process, and the US Federal Aviation Administration (FAA) to fine Boeing for lapses in quality oversight after tools and debris were found on aircraft being inspected. Several employees have testified before US Congress on the production issues regarding quality control. Based on the congressional findings, the FAA began to inspect Boeing’s processes more closely. Several Boeing employees noted there was a high staff turnover rate during the COVID pandemic. This is not unique to Boeing, as all manufacturing processes and airline maintenance facilities around the globe were also hit with high turnover. As a result, there is an acute shortage of qualified maintenance engineers, as well as pilots. These shortages have created several issues with the airline industry successfully returning to the <a href="https://www.aviationbusinessnews.com/mro/critical-shortage-of-engineers-means-looming-crisis-for-aviation-warns-aeroprofessional/">pre-pandemic levels</a> of 2019. Airlines and maintenance training centres around the globe are working hard to train replacements, but this takes time as one cannot become a qualified engineer or airline pilot overnight. So, is it still safe to fly on Boeing planes? Yes it is. Despite dramatic incidents in the news and social media posts <a href="https://twitter.com/DaveMcNamee3000/status/1767636549288824990">poking fun at the company</a>, air travel is still extremely safe, and that includes Boeing. We can expect these issues with Boeing planes now will be corrected. The financial impact has been significant – so even a profit-driven company will demand change.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/225675/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/doug-drury-1277871">Doug Drury</a>, Professor/Head of Aviation, <a href="https://theconversation.com/institutions/cquniversity-australia-2140">CQUniversity Australia</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/should-you-be-concerned-about-flying-on-boeing-planes-225675">original article</a>.

Travel Trouble

Does the royal family have a right to privacy? What the law says

<a href="https://theconversation.com/profiles/gemma-horton-1515949">Gemma Horton</a>, <a href="https://theconversation.com/institutions/university-of-sheffield-1147">University of Sheffield</a> From court cases to conspiracy theories, the royal family’s right to privacy is, somewhat ironically, nearly always in the spotlight. The latest focus is Kate Middleton, Princess of Wales, whose whereabouts have been the subject of <a href="https://www.townandcountrymag.com/society/tradition/a60008117/kate-middleton-health-speculation-conspiracy-theories-online/">online speculation</a> after it was announced she was undergoing abdominal surgery and would be away from public duties until after Easter. This comes just weeks after King Charles <a href="https://www.bbc.co.uk/news/uk-68208157">revealed that he is undergoing treatment for cancer</a>, and a legal settlement between Prince Harry and Mirror Group Newspapers over <a href="https://www.bbc.co.uk/news/uk-68249009">illegal phone hacking</a>. Interest in the personal lives of the royals and other celebrities <a href="https://www.tandfonline.com/doi/full/10.1080/1461670X.2016.1150193">is a constant</a>, driving newspaper sales and online clicks for decades. You only needs to consider the media frenzy that followed Princess Diana to <a href="https://www.tandfonline.com/doi/full/10.1080/17512786.2013.833678">see this</a>, and its potentially devastating consequences. From a legal perspective, the British courts have ruled that everyone – the royal family included – is entitled to a right to privacy. The Human Rights Act incorporates into British law the rights set out by the European Convention on Human Rights. This includes article 8, which focuses on the right to privacy. In the years after the Human Rights Act came into force, courts ruled on a string of cases from celebrities claiming that the press invaded their privacy. Courts had to balance article 8 of the convention against article 10, the right to freedom of expression. Rulings repeatedly stated that, despite being in and sometimes seeking the limelight, celebrities should still be afforded a right to privacy. Some disagree with this position, such as prominent journalist <a href="https://www.independent.co.uk/news/uk/home-news/prince-harry-hacking-piers-morgan-b2336442.html">Piers Morgan, who has criticised</a> the Duke and Duchess of Sussex asking for privacy when they have also released a Netflix documentary, a broadcast interview with Oprah Winfrey and published a memoir. But the courts have made the position clear, as in the case concerning Catherine Zeta-Jones and Michael Douglas after Hello! Magazine published unauthorised photographs from their wedding. The <a href="https://eprints.whiterose.ac.uk/190559/3/Final%20Edited%20Version%20-%20Celebrity%20Privacy%20and%20Celebrity%20Journalism-%20Has%20anything%20changed%20since%20the%20Leveson%20Inquiry_.pdf">court stated</a> that: “To hold that those who have sought any publicity lose all protection would be to repeal article 8’s application to very many of those who are likely to need it.” There is no universal definition of privacy, but scholars have identified key concepts encompassing what privacy can entail. In my own research, I have argued that the <a href="https://eprints.whiterose.ac.uk/190559/3/Final%20Edited%20Version%20-%20Celebrity%20Privacy%20and%20Celebrity%20Journalism-%20Has%20anything%20changed%20since%20the%20Leveson%20Inquiry_.pdf">notion of choice</a> is one of these. Privacy allows us to control the spread of information about ourselves and disclose information to whom we want. <h2>Privacy and the public interest</h2> There are exceptions to these protections if the person involved had no reasonable expectation of privacy, or if it was in the public interest for this information to be revealed. There is no solid, legal definition of the “public interest”, so this is decided on a case-by-case basis. <a href="https://www.tandfonline.com/doi/full/10.1080/17577632.2021.1889866">In the past</a>, the public interest defence has been applied because a public figure or official has acted hypocritically and the courts have stated there is a right for a publisher to set the record straight. When it comes to medical records and information concerning health, case law and journalistic <a href="https://www.ipso.co.uk/editors-code-of-practice/">editorial codes of conduct</a> are clear that this information is afforded the utmost protection. Model Naomi Campbell was pictured leaving a Narcotics Anonymous meeting and these images were published by the Daily Mirror. The court found that there had been a public interest in revealing the fact she was attending these meetings, as she had previously denied substance abuse. The House of Lords accepted that there was a public interest in the press “setting the record straight”. Nonetheless, the publication of additional, confidential details, and the photographs of her leaving the meeting were a <a href="https://www.theguardian.com/media/2004/may/06/mirror.pressandpublishing1">step too far</a>. The House of Lords highlighted the importance of being able to keep medical records and information private. <h2>Royal health</h2> When it comes to the royals, the history of <a href="https://www.townandcountrymag.com/society/tradition/a23798094/lindo-wing-st-marys-hospital-facts-photos/">publicity</a> around royal births, often posing with the newborn royal baby outside of the hospital, has set a precedent for what the public can expect about the royals’ medical information. When they choose to go against this tradition, it can frustrate both royal-watchers and publishers. King Charles made the choice to openly speak about his enlarged prostate to “assist public understanding”. And, as Prostate Cancer UK noted, this has worked – they noted a <a href="https://www.independent.co.uk/news/uk/home-news/king-charles-cancer-statement-treatment-b2494190.html">500% increase in people visiting their website</a>. However, he has chosen to not to divulge information about his cancer diagnosis beyond the fact that he is receiving treatment. This is his right. While revealing further information might stop speculation and rumours about his health, it is not the king’s duty to divulge private, medical information. However, if his health begins to impact his ability to act as monarch, the situation could change. It might be that the press finds more information about his health without his knowledge, but unless they have a genuine public interest in publishing this information, privacy should prevail. You would no doubt want your private medical information kept secret, not shared around your workplace and speculated on unless it was absolutely necessary. It is thanks to these laws and court precedent that you don’t have to worry about this. The royal family, regardless of their position, should expect the same standard. <a href="https://theconversation.com/profiles/gemma-horton-1515949">Gemma Horton</a>, Impact Fellow for Centre for Freedom of the Media, <a href="https://theconversation.com/institutions/university-of-sheffield-1147">University of Sheffield</a> Image credits: Getty Images This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/does-the-royal-family-have-a-right-to-privacy-what-the-law-says-224881">original article</a>.

Legal

BBC presenter suspended over "deeply concerning" allegations

A BBC presenter has been suspended after allegations emerged of them playing a teenager for sexually explicit images. The unnamed presenter allegedly paid the teenager, who was 17 when the correspondence began, a total of £35,000 ($67,000AUD) for the pictures over a three year period. UK culture minister Lucy Frazer said earlier she had spoken about the "deeply concerning" allegations with BBC Director General Tim Davie, who assured her the BBC is "investigating swiftly and sensitively". The allegations were first reported by <a href="https://www.thesun.co.uk/tv/22978239/bbc-star-paying-teenager-sexual-pictures/" target="_blank" rel="noopener">The Sun</a> newspaper, who said the child’s mother first came forward with the allegations in May 2023. The presenter reportedly stayed on the air for a month after the initial report was made. The alleged victim’s mother also said that the money given to their child was used to fund a drug habit. The woman said of the BBC presenter, “When I see him on telly, I feel sick. I blame this BBC man for destroying my child’s life.” "Taking my child’s innocence and handing over the money for crack cocaine that could kill my child.” In a statement on Sunday, the BBC confirmed that it "first became aware of a complaint in May". "New allegations were put to us on Thursday of a different nature and in addition to our own enquiries we have also been in touch with external authorities, in line with our protocols," it added. The statement said that "a male member of staff has been suspended". "This is a complex and fast moving set of circumstances and the BBC is working as quickly as possible to establish the facts in order to properly inform appropriate next steps," the BBC added. London's Metropolitan Police released a statement later on Sunday confirming the BBC contacted it over the matter, "but no formal referral or allegation has been made". "We will require additional information before determining what further action should follow," it added. The BBC said it takes "any allegations seriously" and has "robust internal processes in place to proactively deal with such allegations". In an internal email sent to staff and quoted on the BBC website, Davie said he is "wholly condemning the unsubstantiated rumours being made on the internet about some of our presenting talent". Since The Sun published the allegations, some BBC presenters have taken to social media to deny that they are the broadcaster in question, with the perpetrator yet to be formally named. Image credits: Getty Images

Legal

"A night in hospital and a trip to the burns unit later”: Concerned mum's warning against popular fruit

Warning: This article contains images that some readers may find distressing. An Aussie mum has taken to the internet and shared photos of her son’s severe burns that came as a result of him playing with a popular fruit. “A night in hospital and a trip to the burns unit later.” She began in her Facebook post. Her son Otis was playing happily outside with a lime in the sunshine, but the next day horror ensued. “It wasn’t until the next day that we noticed a rash appeared.” The mother said. The parents had assumed the rash must’ve been an allergic reaction to the lime juice, however, the rash quickly developed into a “horrific burn,” she added. The parents took Otis to the hospital where they were informed their son was suffering from a condition called phytophotodermatitis. <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/p/Cku5QH2thxE/?utm_source=ig_embed&utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/Cku5QH2thxE/?utm_source=ig_embed&utm_campaign=loading" target="_blank" rel="noopener">A post shared by Tiny Hearts (@tinyheartseducation)</a> </div> </blockquote> Phytophotodermatitis, more commonly known as margarita burn, is a little-known condition which causes burns to the skin when a chemical called furocoumarin reacts to sunlight. The chemical is found in limes, citrus fruit and some plants. “The small lime he had been innocently playing with - had now burnt his skin horrifically!“ The mum said. “If our story can help raise awareness into phytophotodermatitis at least something good has come out of our horrific experience!” The woman has urged parents to be on the lookout for this little-known skin condition. To minimise the risks of phytophotodermatitis, <a href="https://www.healthline.com/" target="_blank" rel="noopener">Healthline</a> suggests washing hands and other exposed parts of the skin immediately after being outdoors, wearing gloves when gardening, putting on sunscreen before going outdoors and wearing long-sleeved tops and pants in wooded areas. Photo credit: Getty

Body

Slowing down in old age may point to a more sinister concern

It’s widely accepted that we tend to lose muscle strength and general mobility as we get older, which tends to make completing general tasks, and simply moving through the world, more difficult. While these aches and pains are a common symptom of getting older, new <a href="https://www.ecu.edu.au/schools/medical-and-health-sciences/our-staff/profiles/post-doctoral-research-fellows/dr-marc-sim">research</a> conducted by the Edith Cowan University (ECU) indicates this could also be a signal for another sinister health concern of ageing: late-life dementia. Research teams from ECU’s Nutrition & Health Innovation Research Institute and Centre for Precision Health have investigated the link between muscle function and dementia, examining more than 1000 women with an average age of 75. In collaboration with the University of Western Australia, the team measured the women’s grip strength and the time it took for them to rise from a chair, walk three metres, turn around and sit back down — known as a timed-up-and-go (TUG) test. These tests were repeated after five years to monitor any loss of physical performance. Over the next 15 years, almost 17 per cent of women involved in the study were found to have had a dementia event, categorised as a dementia-related hospitalisation or death. The team found lower grip strength and slower TUG were significant risk factors for presenting with dementia, independent of genetic risk and lifestyle factors such as smoking, alcohol intake and physical activity levels. The women with the weakest grip strength were found to be more than twice as likely to have a late-life dementia event than the strongest individuals. A similar relationship emerged between TUG performance and dementia, with the slowest in their TUG test more than twice as likely to experience dementia than the quickest. Senior researcher Dr Marc Sim said grip strength may be a measure of brain health due to the overlapping nature of cognitive and motor decline. “Possibly due to a range of underlying similarities, grip strength may also present as a surrogate measure of cardiovascular disease, inflammation and frailty, which are known risk factors for dementia,” Dr Sim said. Dr Sim went on to say that the findings could help healthcare professionals to identify dementia risk in patients earlier. “Incorporating muscle function tests as part of dementia screening could be useful to identify high-risk individuals, who might then benefit from primary prevention programs aimed at preventing the onset of the condition such as a healthy diet and a physically active lifestyle.” “The exciting findings were that decline in these measures was associated with substantially higher risk, suggesting that if we can halt this decline, we may be able to prevent late-life dementias.” Image credits: Getty Images

Caring

Meghan Markle’s “gentle concerns” over Harry’s memoir

Meghan Markle expressed concern over the release of Prince Harry’s memoir Spare, a royal insider has revealed to The Telegraph. The source, who declared Meghan to be “media-savvy”, claimed the duchess had previously raised “gentle concerns” over the bombshell publication, and had questioned whether or not it was the right time to go ahead with its release. The couple have moved as a united front since revealing their engagement to the media in 2017, and so it raised some eyebrows when Meghan was noticeably absent from Harry’s press tour for Spare. The insider reports that Meghan kept her distance to avoid anyone assuming she was “trying to steal the limelight” during Harry’s big moment. And a big moment it was, with Spare shattering sales records across the globe on its release as readers sought to learn more about the royals. Despite its success on a sales front, the fallout from the book has seen Harry’s popularity slump across both the United Kingdom and the United States. Some suspected that Meghan was somehow behind all of it, but as Camilla Tominey wrote for The Telegraph, this “could not be further from the truth.” “No stranger to taking on her enemies,” it was said of Meghan, whose every move has been dissected and commented on for years, “she is understood to have been more wary than the Duke about this particular project.” Despite Meghan’s concerns, it is reported that once Harry had made up his mind to go ahead with the project, the duchess offered him “her full support and is immensely proud of his achievements.” As a source confessed to Camilla Tominey, “is this the way she would have approached things? Possibly not. But she will always back him. “This was about his own life, his journey and his own perspective,” they added. Although Harry has his wife’s support, the same cannot be said of his father and brother, who reportedly did not take well to some of the bombshell revelations and allegations made in the book. As another source told Vanity Fair, King Charles was left “deeply hurt”, and Prince William “cannot speak to his brother”. Only time will tell what this means for the royal family, but with experts predicting that Harry and Meghan will be in attendance at King Charles’ coronation in May, it is certain that fans and critics from all over will be watching to find out. Image: Getty Images

Family & Pets

"I can only do so much": we asked fast-fashion shoppers how ethical concerns shape their choices

You’ve found the perfect dress. You’ve tried it on before and you know it looks great. Now it’s on sale, a discount so large the store is practically giving it away. Should you buy it? For some of us it’s a no-brainer. For others it’s an ethical dilemma whenever we shop for clothes. <a href="https://www.emerald.com/insight/content/doi/10.1108/JFMM-01-2019-0011/full/html">What matters more</a>? How the item was made or how much it costs? Is the most important information on the label or the price tag? Of the world’s industries that profit from worker exploitation, the <a href="https://www.globalslaveryindex.org/">fashion industry is notorious</a>, in part because of the sharp contrast between how fashion is made and how it is marketed. There are more people <a href="https://www.ilo.org/global/publications/books/WCMS_575479/lang--en/index.htm">working in exploitative conditions</a> than ever before. Globally, the garment industry employs millions of people, with <a href="https://www.ilo.org/wcmsp5/groups/public/---asia/---ro-bangkok/documents/briefingnote/wcms_758626.pdf">65 million garment sector workers in Asia alone</a>. The Clean Clothes Campaign estimates <a href="https://cleanclothes.org/poverty-wages">less than 1%</a> of what you pay for a typical garment goes to the workers who made it. <h2>How much does a worker make on a $30 shirt?</h2> Some work in conditions so exploitative they meet the definition of being <a href="https://www.commonobjective.co/article/modern-slavery-and-the-fashion-industry">modern slaves</a> – trapped in situations they can’t leave due to coercion and threats. But their plight is hidden by the distance between the worker and the buyer. Global supply chains have helped such exploitation to hide and thrive. Do we really care, and what can we do? We conducted <a href="https://doi.org/10.1108/JFMM-06-2021-0158">in-depth interviews</a> with 21 women who buy “fast fashion” – “on-trend” clothing made and sold at very low cost – to find out how much they think about the conditions of the workers who make their clothes, and and what effort they take to avoid slave-free clothing. Well-known fast-fashion brands include H&M, Zara and Uniqlo. What they told us highlights the inadequacy of seeking to eradicate exploitation in the fashion industry by relying on consumers to do the heavy lifting. Struggling to seek reliable information on ethical practices, consumers are overwhelmed when trying to navigate ethical consumerism. <h2>Out of sight, out of mind</h2> The 21 participants in our research were women aged 18 to 55, from diverse backgrounds across Australia. We selected participants who were aware of exploitation in the fashion industry but had still bought fast fashion in the previous six months. This was not a survey but qualitative research involving in-depth interviews to understand the disconnect between awareness and action. Our <a href="https://doi.org/10.1108/JFMM-06-2021-0158">key finding </a> is that clothing consumers’ physical and cultural distance from those who make the clothes makes it difficult to relate to their experience. Even if we’ve seen images of sweatshops, it’s still hard to comprehend what the working conditions are truly like. As Fiona*, a woman in her late 30s, put it: “I don’t think people care [but] it’s not in a nasty way. It’s like an out of sight, out of mind situation.” This problem of geographic and cultural distance between garment workers and fashion shoppers highlights the paucity of solutions premised on driving change in the industry through consumer activism. <h2>Who is responsible?</h2> Australia’s Modern Slavery Act, for example, tackles the problem only by requiring large companies to report to a <a href="https://modernslaveryregister.gov.au/">public register</a>on their efforts to identify risks of modern slavery in their supply chains and what they are doing to eliminate these risks. While greater transparency is certainly a big step forward for the industry, the legislation still presumes that the threat of reputational damage is enough to get industry players to change their ways. The success of the legislation falls largely on the ability of activist organisations to sift through and publicise the performance of companies in an effort to encourage consumers to hold companies accountable. All our interviewees told us they felt unfairly burdened with the responsibility to seek information on working conditions and ethical practices to hold retailers to account or to feel empowered to make the “correct” ethical choice. “It’s too hard sometimes to actually track down the line of whether something’s made ethically,” said Zoe*, a woman in her early 20s. Given that many retailers are themselves ignorant about <a href="https://www.afr.com/wealth/investing/companies-risk-litigation-over-modern-slavery-ignorance-20201215-p56nix">their own supply chains</a>, it is asking a lot to expect the average consumer to unravel the truth and make ethical shopping choices. <h2>Confusion + overwhelm = inaction</h2> “We have to shop according to what we care about, what is in line with our values, family values, budget,” said Sarah*, who is in her early 40s. She said she copes with feeling overwhelmed by ignoring some issues and focus on the ethical actions she knew would make a difference. “I’m doing so many other good things,” she said. “We can’t be perfect, and I can only do so much.” Other participants also talked about juggling considerations about environmental and social impacts. “It’s made in Bangladesh, but it’s 100% cotton, so, I don’t know, is it ethical?” is how Lauren*, a woman in her early 20s, put it. “It depends on what qualifies as ethical […] and what is just marketing.” Comparatively, participants felt their actions to mitigate environmental harm made a tangible difference. They could see the impact and felt rewarded and empowered to continue making positive change. This was not the case for modern slavery and worker rights more generally. Fast fashion is a lucrative market, with <a href="https://www.businessinsider.com/the-billionaire-family-behind-fast-fashion-powerhouse-boohoo-2019-11?r=AU&IR=T">billions in profits made</a>thanks to the work of the lowest paid workers in the world. There is no denying consumers wield a lot of power, and we shouldn’t absolve consumers of their part in creating demand for the cheapest clothes humanly – or inhumanly – possible. But consumer choice alone is insufficient. We need a system where all our clothing choices are ethical, where we don’t need to make a choice between what is right and what is cheap. Image credits: Shutterstock This article originally appeared on <a href="https://theconversation.com/i-can-only-do-so-much-we-asked-fast-fashion-shoppers-how-ethical-concerns-shape-their-choices-172978" target="_blank" rel="noopener">The Conversation</a>.

Beauty & Style

“Have a second phone”: Aussie spy chief’s warning on social media use

MPs have been urged to use a second phone if they want to access social media apps such as TikTok, after one of Australia’s top spy bosses spoke about how these apps use our personal information. Rachel Noble, the Director-General of the Australian Signals Directorate (ASD), recommended that politicians and their staff should adopt the practice during a Senate estimates hearing. She also said that having a phone without access to social media was the only way to have “absolute certainty” of data privacy. “Our advice was, frankly, for people who are members of parliament who might be particularly targets of espionage … that if you wanted absolute certainty that your social media app couldn’t have access to those things … would be to have a second phone which you exclusively use for that,” Ms Noble said. The warning comes after it was reported earlier this year that the ASD had confidential meetings with politicians and their staff to warn them that some apps undertake excessive data collection and request access to contact lists, location data and photos. Last year, the Department of Home Affairs restricted TikTok use on work phones, joining the Department of Defence in doing so. During the hearing, Ms Noble said that in some cases social media apps were collecting additional information extending “beyond the content of messages, videos and voice recordings”. “Social media apps are monetising what you do on your phone, what you access, what you look at for how long, who your friends are – they will seek to get demographics of your friends in order to push you the information and get you to buy things,” she said. With some apps headquartered outside Australia, such as China, Ms Noble said the information collected could be accessed legally or be subject to covert collection. Sectors of the Australian public service aren’t the only ones restricting use of social media apps on work phones, with parliaments in the United States and New Zealand warning against using TikTok on government devices. Image: Getty Images

Technology

3 times you should never “accept cookies” on a site

To cookie or not to cookie? Cookie-consent pop-ups are one of the biggest annoyances on the Internet. Almost every site you visit has a notice saying, “This website uses cookies to improve your experience. Do you agree?” or something similar. Typically, we click “yes” or “agree” without even thinking about it because we’re eager to get to the content. But should we? Not necessarily. What are cookies, exactly? Before we delve into the dos and don’ts of cookie consent, here’s a little refresher on this Web tool: Cookies are essentially information collectors and trackers in the form of small text files stored on your browser by the sites you visit. Some are useful. For example, a cookie saved on your browser makes it so you don’t have to re-enter your log-in information every time you visit one of your favourite websites. Cookies can also remember your shopping preferences so that you get a personalised experience when you visit the website. Others, however, track how you use a website, how often you go there, your IP address, your phone number, what types of things you look at and buy, and other information you may not want to share. Do you have to accept cookies? Many companies have you click “yes” so that they’re compliant with current privacy laws. This means that once you click, you’ve given the company permission to use your information as they see fit without the worry of legal backlash. Most of the time, cookies are no big deal. There are a few occasions, though, where you should decline cookies. Don’t worry – if you find yourself in a situation where you need to decline or simply want to decline for whatever reason, most websites will work just fine without collecting your information. With that said, here’s when saying no to the cookies is a good idea. Sketchy sites Beware when you’re on an unencrypted website (these websites will have an unlocked lock icon by the web address) while using a public Wi-Fi network. The information collected by cookies can be intercepted by hackers because there isn’t any security to stop them. Your best bet when borrowing Wi-Fi from your local coffee shop or fast-food joint is to use your browser’s private or incognito mode. While in this mode, cookies aren’t collected by default (though you can manually turn off cookie blocking on some browsers), no matter where your Internet journeys take you. Third-party cookies If the cookie-consent pop-up mentions third-party cookies, click “decline.” Accepting gives the website the right to sell your browsing behaviour to a data broker. The broker then combines your behaviour on one website with information from other websites and builds an extremely detailed profile of you as a consumer. “The broker then sells that profile to other third parties who want to market to people like you,” says Harry Maugans, CEO of Privacy Bee, a proactive privacy management tool for consumers. “As you can imagine, this chain extends infinitely. Once you lose control of your personal data, it gets packaged and repackaged in all kinds of ways. It’s scary but true.” According to Maugans, some third-party cookies are even nefarious. You could become a victim of “cookie stealing” or “session hijacking.” This is when a hacker gains access to a browser and mimics users to be able to steal cookies from that browser. This can put you at risk of identity theft if hackers manage to steal cookies that store your personal information or credit card information. If you’re worried that you might accidentally accept third-party cookies, there’s an easy way to make things fool-proof. Go into your browser and choose to allow only required cookies or “first party” cookies. These cookies are the helpful ones mentioned earlier and are usually only used by the website you’re visiting. When you’re using private information If you don’t feel comfortable sharing the information you’re using or accessing on a website with a stranger, don’t use cookies on that site. According to Jeremy Tillman, president of the privacy company Ghostery, you should avoid cookies on sites where you do your banking, access your medical information, or use other private information. If you’re afraid that you’ve already accepted cookies on websites where you wouldn’t want your information gathered, go into your browser and use the “clear cookies” option. This will prevent sites from collecting your information in the future, as long as you decline the next time a site asks you to accept its cookies. Written by Alina Bradford. This article first appeared in <a href="https://www.readersdigest.com.au/true-stories-lifestyle/science-technology/3-times-you-should-never-accept-cookies-on-a-site" target="_blank" rel="noopener">Reader’s Digest</a>. For more of what you love from the world’s best-loved magazine, <a href="http://readersdigest.innovations.com.au/c/readersdigestemailsubscribe?utm_source=over60&utm_medium=articles&utm_campaign=RDSUB&keycode=WRA87V" target="_blank" rel="noopener">here’s our best subscription offer.</a> Image: Getty Images

Technology

Ultra-processed foods: it’s not just their low nutritional value that’s a concern

In countries such as the UK, US and Canada, ultra-processed foods now account for <a href="https://pubmed.ncbi.nlm.nih.gov/30744710/">50% or more</a> of calories consumed. This is concerning, given that these foods have been linked to a number of different health conditions, including a greater risk of <a href="https://pubmed.ncbi.nlm.nih.gov/33167080/">obesity</a> and various chronic diseases such as <a href="https://nutritionj.biomedcentral.com/articles/10.1186/s12937-020-00604-1">cardiovascular disease</a> and <a href="https://pubmed.ncbi.nlm.nih.gov/35896436/">dementia</a>. Ultra-processed foods are <a href="https://pubmed.ncbi.nlm.nih.gov/30744710/">concoctions of various industrial ingredients</a> (such as emulsifiers, thickeners and artificial flavours), amalgamated into food products by a series of manufacturing processes. Sugary drinks and many breakfast cereals are ultra-processed foods, as are more recent innovations, such as so-called <a href="https://www.sciencedirect.com/science/article/pii/S2213453019301144,">“plant-based” burgers</a>, which are typically made of protein isolates and other chemicals to make the products palatable. The intense industrial processes used to produced ultra-processed foods destroy the <a href="https://pubmed.ncbi.nlm.nih.gov/35067754/">natural structure</a> of the food ingredients and strip away many beneficial nutrients such as fibre, vitamins, minerals and phytochemicals. Many of us are well aware that ultra-processed foods are harmful for our health. But it’s been unclear if this is simply because these foods are of poor nutritional value. Now, two new studies have shown that poor nutrition may not be enough to explain their health risks. This suggests that other factors may be needed to fully explain their health risks. <h2>The role of inflammation</h2> The <a href="https://www.bmj.com/content/378/bmj-2022-070688">first study</a>, which looked at over 20,000 health Italian adults, found that participants who consumed the highest number of ultra-processed foods had an increased risk of dying prematurely from any cause. The <a href="https://www.bmj.com/content/378/bmj-2021-068921">second study</a>, which looked at over 50,000 US male health professionals, found high consumption of ultra-processed foods was associated with a greater risk of colon cancer. What’s most interesting about these studies is that the health risks from eating a diet high in ultra-processed foods remained even after they had accounted for the poor nutritional quality of their diets. This suggests that <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8747015/">other factors</a> contribute to the harms caused by ultra-processed foods. It also implies that getting the right nutrients elsewhere in the diet may not be enough to cancel out the risk of disease from consuming ultra-processed foods. Similarly, attempts by the food industry to improve the nutritional value of ultra-processed foods by adding a few more vitamins may be side-stepping a more fundamental problem with these foods. So what factors may explain why ultra-processed foods are so harmful to our health? The Italian study found that inflammatory markers – such as a higher white blood cell count – were higher in groups that ate the most ultra-processed foods. Our bodies may trigger an inflammatory response for any number of reasons – for example, if we catch a cold or get cut. The body responds by sending signals to our immune cells (such as white blood cells) to attack any invading pathogens (such as bacteria or viruses). Usually, our inflammatory response resolves quite quickly, but some people may develop chronic inflammation throughout their body. This can cause tissue damage, and is involved in many chronic diseases – such as <a href="https://pubmed.ncbi.nlm.nih.gov/25859884/">cancer</a> and <a href="https://pubmed.ncbi.nlm.nih.gov/28744020/">cardiovascular disease</a>. Many studies have found that poor diets can increase inflammation in the body, and that this is linked to <a href="https://pubmed.ncbi.nlm.nih.gov/28744020/">higher risk</a> of chronic diseases. Given that signs of inflammation were seen in participants of the Italian study who ate the most ultra-processed foods, this could suggest that inflammation may contribute to why ultra-processed foods increase disease risk. Some food additives common in ultra-processed foods (such as emulsifiers and artificial sweeteners) also increase inflammation in the gut by causing <a href="https://pubmed.ncbi.nlm.nih.gov/29899036/">changes to the gut microbiome</a>. <figure class="align-center ">Some researchers have theorised that ultra-processed foods increase inflammation because they are recognised by the body as foreign – much like an invading bacteria. So the body mounts an inflammatory response, which has been dubbed “<a href="https://pubmed.ncbi.nlm.nih.gov/24939238/">fast food fever</a>”. This increases inflammation throughout the body as a result.</figure> Although the US colon cancer study did not establish if inflammation increased in the men consuming the most ultra-processed foods, inflammation is strongly linked with an <a href="https://pubmed.ncbi.nlm.nih.gov/27821485/">increased risk of colon cancer</a>. Research shows that other mechanisms – such as <a href="https://www.bmj.com/content/378/bmj-2022-070688">impaired kidney function</a> and <a href="https://pubmed.ncbi.nlm.nih.gov/19502515/">toxins in packaging</a> – may also explain why ultra-processed foods cause so many dangerous health problems. Since inflammatory responses are hard-wired in our bodies, the best way to prevent this from happening is by not eating ultra-processed foods at all. Some plant-based diets high in natural, unprocessed foods (such as the <a href="https://pubmed.ncbi.nlm.nih.gov/36039924/">Mediterranean diet</a>) have also been shown to be anti-inflammatory. This may also explain why plant-based diets free from ultra-processed foods can help ward off <a href="https://pubmed.ncbi.nlm.nih.gov/26148921/">chronic diseases</a>. It’s currently not known to what extent an anti-inflammatory diet can help counteract the effects of ultra-processed foods. Simply reducing your intake of ultra-processed foods may be a challenge. Ultra-processed foods are designed to be hyper-palatable – and together with persuasive marketing, this can make resisting them an enormous challenge for <a href="https://pubmed.ncbi.nlm.nih.gov/33153827/">some people</a>. These foods are also not labelled as such on food packaging. The best way to identify them is by looking at their ingredients. Typically, things such as emulsifiers, thickeners, protein isolates and other industrial-sounding products are a sign it’s an ultra-processed food. But making meals from scratch using natural foods is the best way to avoid the harms of ultra-processed foods.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/189918/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/richard-hoffman-221275">Richard Hoffman</a>, Associate lecturer, Nutritional Biochemistry, <a href="https://theconversation.com/institutions/university-of-hertfordshire-799">University of Hertfordshire</a> This article is republished from <a href="https://theconversation.com">The Conversation</a>. Read the <a href="https://theconversation.com/ultra-processed-foods-its-not-just-their-low-nutritional-value-thats-a-concern-189918">original article</a>.

Food & Wine

Worrying photo sparks fresh concerns for Queen Elizabeth's health

The public has seen their first glimpse of Queen Elizabeth in almost 8 weeks as she appointed Britain's new prime minister in an official engagement. Rather than taking place at Buckingham Palace as per tradition, the ceremony was held inside the green-carpeted drawn room at Balmoral Castle in Scotland. The monarch was supported by her walking cane as she invited Liz Truss, Her Majesty's 15th prime minister in her 70-year-reign, to form a new government. Despite Her Majesty looking lively and happy during the meeting, people were quick to spot the large bruise on the Queen's hand, reigniting concerns about the monarch's health. ITV's royal editor Chris Ship said the bruising was a sign of changing times in the Queen's advancing years. "I'm no medic but it could be some form of cannula that the Queen's had, we are guessing," Ship told Today. "Buckingham Palace never tells us about her ongoing medical conditions. She's 96 years old. A frail lady, let's be clear. And queen of advancing age. "We're going to get used to the constitutional diary having to be changed to suit the needs of an ageing monarch." The decision to call outgoing leader Boris Johnson, and his replacement, to Balmoral was taken due to the Queen's comfort. Reports claim that the Queen has been advised against excessive travelling, having reportedly endured "a change in the past few weeks" in her mobility, <a title="The Telegraph" href="https://www.telegraph.co.uk/royal-family/2022/09/06/queens-balmoral-audience-liz-truss-sign-changing-times/" target="_blank" rel="noopener">The Telegraph</a> UK reports. Image credits: Getty Images

Caring

Instagram and Facebook are stalking you on websites accessed through their apps. What can you do about it?

Social media platforms have had some bad <a href="https://theconversation.com/concerns-over-tiktok-feeding-user-data-to-beijing-are-back-and-theres-good-evidence-to-support-them-186211" target="_blank" rel="noopener">press</a> in recent times, largely prompted by the vast extent of their data collection. Now Meta, the parent company of Facebook and Instagram, has upped the ante. Not content with following every move you make on its apps, Meta has reportedly devised a way to also know everything you do in external websites accessed through its apps. Why is it going to such lengths? And is there a way to avoid this surveillance? ‘Injecting’ code to follow you Meta has a custom in-app browser that operates on Facebook, Instagram and any website you might click through to from both these apps. Now ex-Google engineer and privacy researcher Felix Krause has discovered this proprietary browser has additional program code inserted into it. Krause developed a tool that <a href="https://krausefx.com/blog/ios-privacy-instagram-and-facebook-can-track-anything-you-do-on-any-website-in-their-in-app-browser?utm_source=tldrnewsletter" target="_blank" rel="noopener">found</a> Instagram and Facebook added up to 18 lines of code to websites visited through Meta’s in-app browsers. This “code injection” enables user tracking and overrides tracking restrictions that browsers such as Chrome and Safari have in place. It allows Meta to collect sensitive user information, including “every button and link tapped, text selections, screenshots, as well as any form inputs, like passwords, addresses and credit card numbers”. Krause published his <a href="https://krausefx.com/blog/ios-privacy-instagram-and-facebook-can-track-anything-you-do-on-any-website-in-their-in-app-browser?utm_source=tldrnewsletter" target="_blank" rel="noopener">findings</a> online on August 10, including samples of the <a href="https://connect.facebook.net/en_US/pcm.js" target="_blank" rel="noopener">actual code</a>. In response, Meta has said it isn’t doing anything users didn’t consent to. A Meta spokesperson said: <blockquote> We intentionally developed this code to honour people’s [Ask to track] choices on our platforms […] The code allows us to aggregate user data before using it for targeted advertising or measurement purposes. </blockquote> The “code” mentioned in the case is <a href="https://connect.facebook.net/en_US/pcm.js" target="_blank" rel="noopener">pcm.js</a> – a script that acts to aggregate a user’s browsing activities. Meta says the script is inserted based on whether users have given consent – and information gained is used only for advertising purposes. So is it acting ethically? Well, the company has done due diligence by informing users of its intention to collect <a href="https://www.facebook.com/privacy/policy" target="_blank" rel="noopener">an expanded range</a> of data. However, it stopped short of making clear what the full implications of doing so would be. People might give their consent to tracking in a more general sense, but “informed” consent implies full knowledge of the possible consequences. And, in this case, users were not explicitly made aware their activities on other sites could be followed through a code injection. <blockquote class="twitter-tweet"> Facebook reached out to me, saying the system they’ve built honours the user’s ATT choice. However, this doesn’t change anything about my publication: The Instagram iOS app is actively injecting JavaScript code into all third party websites rendered via their in-app browser. <a href="https://t.co/9h0PIoIOSS">pic.twitter.com/9h0PIoIOSS</a> — Felix Krause (@KrauseFx) <a href="https://twitter.com/KrauseFx/status/1557777320546635776?ref_src=twsrc%5Etfw">August 11, 2022</a></blockquote> Why is Meta doing this? Data are the central commodity of Meta’s business model. There is astronomical value in the amount of data Meta can collect by injecting a tracking code into third-party websites opened through the Instagram and Facebook apps. At the same time, Meta’s business model is being threatened – and events from the recent past can help shed light on why it’s doing this in the first place. It boils down to the fact that Apple (which owns the Safari browser), Google (which owns Chrome) and the Firefox browser are all actively placing restrictions on Meta’s ability to collect data. Last year, Apple’s iOS 14.5 update came alongside a <a href="https://www.apple.com/au/privacy/control/" target="_blank" rel="noopener">requirement</a> that all apps hosted on the Apple app store must get users’ explicit permission to track and collect their data across apps owned by other companies. Meta has <a href="https://krausefx.com/blog/ios-privacy-instagram-and-facebook-can-track-anything-you-do-on-any-website-in-their-in-app-browser?utm_source=tldrnewsletter" target="_blank" rel="noopener">publicly</a> said this single iPhone alert is costing its Facebook business US$10 billion each year. Apple’s Safari browser also applies a default setting to block all third-party “cookies”. These are little chunks of <a href="https://www.trendmicro.com/vinfo/us/security/definition/cookies" target="_blank" rel="noopener">tracking code</a> that websites deposit on your computer and which tell the website’s owner about your visit to the site. Google will also soon be phasing out third-party cookies. And Firefox recently announced “total cookie protection” to prevent so-called cross-page tracking. In other words, Meta is being flanked by browsers introducing restrictions on extensive user data tracking. Its response was to create its own browser that circumvents these restrictions. How can I protect myself? On the bright side, users concerned about privacy do have some options. The easiest way to stop Meta tracking your external activities through its in-app browser is to simply not use it; make sure you’re opening web pages in a trusted browser of choice such as Safari, Chrome or Firefox (via the screen shown below). <img src="https://images.theconversation.com/files/478879/original/file-20220812-20-6je7m8.png?ixlib=rb-1.1.0&q=45&auto=format&w=237&fit=clip" sizes="(min-width: 1466px) 754px, (max-width: 599px) 100vw, (min-width: 600px) 600px, 237px" srcset="https://images.theconversation.com/files/478879/original/file-20220812-20-6je7m8.png?ixlib=rb-1.1.0&q=45&auto=format&w=600&h=548&fit=crop&dpr=1 600w, https://images.theconversation.com/files/478879/original/file-20220812-20-6je7m8.png?ixlib=rb-1.1.0&q=30&auto=format&w=600&h=548&fit=crop&dpr=2 1200w, https://images.theconversation.com/files/478879/original/file-20220812-20-6je7m8.png?ixlib=rb-1.1.0&q=15&auto=format&w=600&h=548&fit=crop&dpr=3 1800w, https://images.theconversation.com/files/478879/original/file-20220812-20-6je7m8.png?ixlib=rb-1.1.0&q=45&auto=format&w=754&h=689&fit=crop&dpr=1 754w, https://images.theconversation.com/files/478879/original/file-20220812-20-6je7m8.png?ixlib=rb-1.1.0&q=30&auto=format&w=754&h=689&fit=crop&dpr=2 1508w, https://images.theconversation.com/files/478879/original/file-20220812-20-6je7m8.png?ixlib=rb-1.1.0&q=15&auto=format&w=754&h=689&fit=crop&dpr=3 2262w" alt="" /> Click ‘open in browser’ to open a website in a trusted browser such as Safari. screenshot <figure class="align-right "><figcaption></figcaption></figure> If you can’t find this screen option, you can manually copy and paste the web address into a trusted browser. Another option is to access the social media platforms via a browser. So instead of using the Instagram or Facebook app, visit the sites by entering their URL into your trusted browser’s search bar. This should also solve the tracking problem. I’m not suggesting you ditch Facebook or Instagram altogether. But we should all be aware of how our online movements and usage patterns may be carefully recorded and used in ways we’re not told about. Remember: on the internet, if the service is free, you’re probably the product. <img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/188645/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/david-tuffley-13731" target="_blank" rel="noopener">David Tuffley</a>, Senior Lecturer in Applied Ethics & CyberSecurity, <a href="https://theconversation.com/institutions/griffith-university-828" target="_blank" rel="noopener">Griffith University</a> This article is republished from <a href="https://theconversation.com" target="_blank" rel="noopener">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/instagram-and-facebook-are-stalking-you-on-websites-accessed-through-their-apps-what-can-you-do-about-it-188645" target="_blank" rel="noopener">original article</a>. Image: Getty Images

Technology

Subway Monkeypox case "really concerning"

A photo of a man who very clearly had Monkeypox and is standing in close proximity to others has gone viral. The image was shared to <a href="https://mobile.twitter.com/arturohenriques/status/1553322937402507264" target="_blank" rel="noopener">Twitter</a> by a Spanish doctor Arturo Henriques who “cautiously” approached the man and questioned why he was not isolating if he had Monkeypox. He said the man was only told to wear a mask by his doctor and nothing else to which Dr Henriques tried to explain that lesions on the body were most contagious. Dr Henriques then asked a nearby passenger if she was worried about catching Monkeypox which she laughed off saying she wasn’t gay and straight people don’t need to be concerned. This prompted a response from Paul Griffin, Director of Infectious Diseases at Mater Health Services, Associate Professor of Medicine at the University of Queensland. Professor Griffin said it was “really concerning” to see people not taking the disease seriously and need to isolate if they have it. "It's really disappointing, isn't it? I mean, it's actually really concerning," he told <a href="https://au.news.yahoo.com/disturbing-monkeypox-photo-train-warning-virus-myth-005219552.html" target="_blank" rel="noopener">Yahoo News Australia</a>. "But if people don't take that seriously and don't isolate themselves, well, that can certainly facilitate the spread and make something that we should be able to control much more challenging. "While it's really important, we identify who is at greatest risk and we try and modify that risk by approaching those groups and giving them the right advice, we need to be really careful that we don't be discriminatory or stigmatising.” Monkeypox spreads through close skin-to-skin physical contact with someone who has symptoms, such as when you are having sex, or by direct contact with contaminated objects, such as bedding, towels or clothes. Many of the cases are in men who have sex with men and have been acquired overseas. Some of the symptoms include: rashes, lesions or sores, particularly in areas that are hard to see such as the genitals, anus or anal area or on the face, arms and legs, ulcers, lesions or sores in the mouth, fever, headache, muscle aches, backache, swollen lymph nodes, chills and/or exhaustion. Image: Twitter

Body

After Roe v Wade, here’s how women could adopt ‘spycraft’ to avoid tracking and prosecution

The art of concealing or misrepresenting one’s identity in the physical world has long been practised by spies engaged in espionage. In response, intelligence agencies designed techniques and technologies to identify people attempting to hide behind aliases. Now, following the US Supreme Court ruling overturning Roe v Wade, women in the United States seeking assistance with unwanted pregnancies have joined the ranks of spies. The ruling has resulted in several trigger laws coming into effect in conservative states to outlaw abortions in those states. These laws, coupled with groups targeting women’s reproductive rights protests, have raised fear among women of all ages about their data being used against them. Thousands have engaged with online posts calling on women to <a href="https://www.theguardian.com/world/2022/jun/28/why-us-woman-are-deleting-their-period-tracking-apps" target="_blank" rel="noopener">delete their period tracking apps</a>, on the premise that data fed to these apps could be used to prosecute them in states where abortion is illegal. At the same time, abortion clinics in New Mexico (where abortion remains legal) are <a href="https://www.reuters.com/world/us/new-mexico-shields-abortion-providers-ahead-expected-patient-surge-2022-06-27/" target="_blank" rel="noopener">reportedly</a> bracing for an influx of women from US states. As someone who has served as a special agent for the United States Army and Federal Bureau of Investigation, and as a Senior Intelligence Officer with the US Defense Intelligence Agency, I can tell you deleting period tracking apps may not be enough for vulnerable women now. But there are some tools women can use to conceal their identities, should this be necessary – the same tools once reserved for professional spies. <blockquote class="twitter-tweet"> Menstrual tracking app Stardust is one of Apple’s top three most-downloaded free apps right now. It’s also one of few apps that has said it will voluntarily—without being legally required to—comply with law enforcement if it’s asked to share user data. <a href="https://t.co/sJ17VAiLvp">https://t.co/sJ17VAiLvp</a> — Motherboard (@motherboard) <a href="https://twitter.com/motherboard/status/1541456351414583297?ref_src=twsrc%5Etfw">June 27, 2022</a></blockquote> The privacy myth Apart from espionage, the emergence of the internet created a new impetus for widespread data collection by data aggregators and marketers. The modern surveillance economy grew out of a desire to target products and services to us as effectively as possible. Today, massive swathes of personal information are extracted from users, 24/7 – making it increasingly difficult to remain unmasked. Data aggregation is used to assess our purchasing habits, track our movements, find our favourite locations and obtain detailed demographic information about us, our families, our co-workers and friends. Recent events have demonstrated how tenuous our privacy is. <a href="https://www.theverge.com/2019/10/22/20926585/hong-kong-china-protest-mask-umbrella-anonymous-surveillance" target="_blank" rel="noopener">Protests in Hong Kong</a> have seen Chinese authorities use cameras to identify and arrest protesters, while police in the US deployed various technologies to identify <a href="https://theconversation.com/police-surveillance-of-black-lives-matter-shows-the-danger-technology-poses-to-democracy-142194" target="_blank" rel="noopener">Black Lives Matter</a> protesters. Articles appeared in Australian <a href="https://www.crikey.com.au/2022/06/29/protests-police-government-surveillance-how-to-avoid/" target="_blank" rel="noopener">media outlets</a> with advice on how to avoid being surveilled. And people were directed to websites, such as the <a href="https://www.eff.org/wp/behind-the-one-way-mirror" target="_blank" rel="noopener">Electronic Frontier Foundation</a>, dedicated to informing readers about how to avoid surveillance and personal data collection. What we’ve learned from both spy history and more recent events is that data collection is not always overt and obvious; it’s often unseen and opaque. Surveillance may come in the form of <a href="https://theconversation.com/surveillance-cameras-will-soon-be-unrecognisable-time-for-an-urgent-public-conversation-118931" target="_blank" rel="noopener">cameras</a>, <a href="https://theconversation.com/how-to-hide-from-a-drone-the-subtle-art-of-ghosting-in-the-age-of-surveillance-143078" target="_blank" rel="noopener">drones</a>, automated number plate readers (<a href="https://theconversation.com/number-plate-recognition-the-technology-behind-the-rhetoric-17572" target="_blank" rel="noopener">ANPR/ALPR</a>), <a href="https://www.q-free.com/reference/australia/" target="_blank" rel="noopener">toll payment devices</a>, <a href="https://www.dhs.gov/publication/acoustic-surveillance-devices" target="_blank" rel="noopener">acoustic collectors</a> and of course any internet-connected <a href="https://theconversation.com/smartphone-data-tracking-is-more-than-creepy-heres-why-you-should-be-worried-91110" target="_blank" rel="noopener">device</a>. In some cases when your fellow protesters upload images or videos, crowd-sourced intelligence becomes your enemy. Data deleted, not destroyed Recently, a lot of the focus has been on phones and apps. But deleting mobile apps will not prevent the identification of an individual, nor will turning off location services. Law enforcement and even commercial companies have the ability to access or track certain metrics including: <ul> <li>international mobile subscriber identity (IMSI), which is related to a user’s mobile number and connected to their SIM card</li> <li>international mobile equipment identity (IMEI), which is directly related to their device itself.</li> </ul> Ad servers may also exploit device locations. Private companies can create advertisements targeting devices that are specific to a location, such as a women’s health clinic. And such “geofenced” ad servers can identify a user’s location regardless of whether their location settings are disabled. Further, anonymised phone track data (like call signals pinging off nearby towers) can be purchased from telecommunications providers and de-anonymised. Law enforcement can use this data to trace paths from, say, a fertility clinic to a person’s home or “bed down” location (the spy term for someone’s residence). The bottom line is your phone is a marker for you. A temporary cell phone with an overseas SIM card has been the choice for some people wishing to avoid such tracking. Adding to that, we recently saw headlines about <a href="https://theconversation.com/bunnings-kmart-and-the-good-guys-say-they-use-facial-recognition-for-loss-prevention-an-expert-explains-what-it-might-mean-for-you-185126" target="_blank" rel="noopener">facial recognition technology</a> being used in Australian retail stores – and America is no different. For anyone trying to evade detection, it’s better to swap bank cards for cash, stored-value cards or gift cards when making purchases. And using public transport paid with cash or a ride-share service provides better anonymity than using a personal vehicle, or even a rental. In the spy world, paying attention to one’s dress is critical. Spies change up their appearance, using what they call “polish”, with the help of reversible clothing, hats, different styles of glasses, scarves and even masks (which are ideally not conspicuous these days). In extreme cases, they may even use “appliances” to <a href="https://www.wsj.com/articles/the-cias-former-chief-of-disguise-drops-her-mask-11576168327" target="_blank" rel="noopener">alter their facial characteristics</a>. Then again, while these measures help in the physical world, they do little to stop online detection. Digital stealth Online, the use of a virtual private network (<a href="https://theconversation.com/explainer-what-is-a-virtual-private-network-vpn-12741" target="_blank" rel="noopener">VPN</a>) and/or the onion browser, <a href="https://theconversation.com/explainer-what-is-the-dark-web-46070" target="_blank" rel="noopener">Tor</a>, will help improve anonymity, including from internet service providers. Online you can create and use multiple personas, each with a different email address and “personal data” linked to it. Aliases can be further coupled with software that removes cookies and browser history, which will help conceal one’s online identity. One example is <a href="https://www.ccleaner.com/ccleaner/download" target="_blank" rel="noopener">CCleaner</a>. This program removes privacy-violating cookies and internet history from your device, while improving your device’s privacy. There are also plenty of online applications that allow the use of <a href="https://theconversation.com/dont-be-phish-food-tips-to-avoid-sharing-your-personal-information-online-138613" target="_blank" rel="noopener">temporary email addresses</a> and phone numbers, and even temporary accommodation addresses for package deliveries. To some, these may seem like extreme privacy measures. However, given the widespread collection of identity data by commercial companies and governments – and the resultant collaboration between the two – there’s reason to be concerned for anyone wanting to fly under the radar. And for women seeking abortions in the US, these measures may be necessary to avoid prosecution. <blockquote class="twitter-tweet"> Not to be that guy but it seems like it really should be bigger news that the national guard is now helping crack down on abortion protests <a href="https://t.co/DGh83in0Cm">https://t.co/DGh83in0Cm</a> — Read Wobblies and Zapatistas (@JoshuaPotash) <a href="https://twitter.com/JoshuaPotash/status/1541527897273409536?ref_src=twsrc%5Etfw">June 27, 2022</a></blockquote> <a href="https://theconversation.com/profiles/dennis-b-desmond-1252874" target="_blank" rel="noopener">Dennis B Desmond</a>, Lecturer, Cyberintelligence and Cybercrime Investigations, <a href="https://theconversation.com/institutions/university-of-the-sunshine-coast-1068" target="_blank" rel="noopener">University of the Sunshine Coast</a> This article is republished from <a href="https://theconversation.com" target="_blank" rel="noopener">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/after-roe-v-wade-heres-how-women-could-adopt-spycraft-to-avoid-tracking-and-prosecution-186046" target="_blank" rel="noopener">original article</a>. Image: Getty Images

Legal

“You are disgusting”: Prince William accuses man of stalking his children

The Cambridges seem to be embroiled in a row with YouTube, after the family claim a video that breaches their privacy has been viewed thousands of times despite attempts to block it. The video, which clocked 20,000 views on Monday according to the <a href="https://www.nzherald.co.nz/lifestyle/you-are-disgusting-duke-of-cambridge-confronts-stalker-who-came-looking-for-his-children/G2V23LT2HCTYNTOZKGGDJBUQ44/" target="_blank" rel="noopener">NZ Herald</a>, shows Prince William confronting a photographer after he was filmed on a bike ride with his family near Sandringham, Norfolk, sometime last year. William is seen reproaching the man, who was videoing the prince, while Kate and their three children are off-camera nearby. <blockquote class="twitter-tweet"> Obsessed with Prince William kicking off <a href="https://t.co/NgKgyU5eLZ">pic.twitter.com/NgKgyU5eLZ</a> — I Don't Know Her (@l_dont_know_her) <a href="https://twitter.com/l_dont_know_her/status/1541554976689897474?ref_src=twsrc%5Etfw">June 27, 2022</a></blockquote> “If you want to have this altercation we can have this altercation,” William says in the clip, while appearing to be calling someone on his mobile phone. Kate can be heard in the background, telling the man, “We came with our children.” “I know, I know, I just realised who it was and I’ve stopped,” the man said. “You didn’t, you’re out here looking for us,” William replied. “You drove past us outside our house, I saw you,” Kate said, which the man denied doing. The man claimed he wasn’t following the family, to which William replies: “Yes you are, you are stalking around here looking for our children”. The Duke of Cambridge then references the incident where the man followed the family while on a bike ride, lashing out when the man denies following them. “You are outrageous, you are disgusting, you really are. How dare you behave like that,” William says. The short clip was uploaded over the weekend, over a year after the incident occurred. Kensington Palace has responded by claiming the clip is a breach of the family’s privacy, with William shown to be on a private bike ride with his family, who were blurred out in the video. It is understood that staff are seeking the removal of the video in line with their usual policy about privacy, which seems to have been successful as of publication. However, versions of the clip continue to circulate on other social media platforms, including TikTok and Twitter. The balance between William’s family’s privacy and their roles in the public eye is something he has spent many years negotiating with the British media, in which he has authorised a small number of photographs of the children to be released each year while insisting on otherwise total privacy. Traditional British print media doesn’t publish videos or photos of the royal family in private situations, particularly when Prince George, Princess Charlotte and Prince Louis are involved. But images are often posted on social media and sold to European publications working under different laws. A spokesperson for YouTube is yet to comment on the situation. Image: Twitter

Legal

Pay ‘with a smile or a wave’: Why Mastercard’s new face recognition payment system raises concerns

Mastercard’s <a href="https://www.mastercard.com/news/press/2022/may/with-a-smile-or-a-wave-paying-in-store-just-got-personal/" target="_blank" rel="noopener">“smile to pay”</a> system, announced last week, is supposed to save time for customers at checkouts. It is being trialled in Brazil, with future pilots planned for the Middle East and Asia. The company argues touch-less technology will help speed up transaction times, shorten lines in shops, heighten security and improve hygiene in businesses. But it raises concerns relating to customer privacy, data storage, crime risk and bias. How will it work? Mastercard’s biometric checkout system will provide customers facial recognition-based payments, by linking the biometric authentication systems of a number of third-party companies with Mastercard’s own payment systems. A Mastercard spokesperson told The Conversation it had already partnered with NEC, Payface, Aurus, Fujitsu Limited, PopID and PayByFace, with more providers to be named. <figure class="align-center zoomable"><a href="https://images.theconversation.com/files/464953/original/file-20220524-22-ga0v7l.jpeg?ixlib=rb-1.1.0&q=45&auto=format&w=1000&fit=clip"><img src="https://images.theconversation.com/files/464953/original/file-20220524-22-ga0v7l.jpeg?ixlib=rb-1.1.0&q=45&auto=format&w=754&fit=clip" sizes="(min-width: 1466px) 754px, (max-width: 599px) 100vw, (min-width: 600px) 600px, 237px" srcset="https://images.theconversation.com/files/464953/original/file-20220524-22-ga0v7l.jpeg?ixlib=rb-1.1.0&q=45&auto=format&w=600&h=400&fit=crop&dpr=1 600w, https://images.theconversation.com/files/464953/original/file-20220524-22-ga0v7l.jpeg?ixlib=rb-1.1.0&q=30&auto=format&w=600&h=400&fit=crop&dpr=2 1200w, https://images.theconversation.com/files/464953/original/file-20220524-22-ga0v7l.jpeg?ixlib=rb-1.1.0&q=15&auto=format&w=600&h=400&fit=crop&dpr=3 1800w, https://images.theconversation.com/files/464953/original/file-20220524-22-ga0v7l.jpeg?ixlib=rb-1.1.0&q=45&auto=format&w=754&h=503&fit=crop&dpr=1 754w, https://images.theconversation.com/files/464953/original/file-20220524-22-ga0v7l.jpeg?ixlib=rb-1.1.0&q=30&auto=format&w=754&h=503&fit=crop&dpr=2 1508w, https://images.theconversation.com/files/464953/original/file-20220524-22-ga0v7l.jpeg?ixlib=rb-1.1.0&q=15&auto=format&w=754&h=503&fit=crop&dpr=3 2262w" alt="The 'Fujitsu' logo in red is displayed on a building's side" /></a><figcaption>Mastercard has partnered with Fujitsu, a massive information and communications technology firm offering many different products and services. Shutterstock</figcaption></figure> They said “providers need to go through independent laboratory certification against the program criteria to be considered” – but details of these criteria aren’t yet publicly available. According to <a href="https://www.siliconrepublic.com/business/mastercard-facial-recognition-biometric-payments" target="_blank" rel="noopener">media</a> reports, customers will have to install an app which will take their picture and payment information. This information will be saved and stored on the third-party provider’s servers. At the checkout, the customer’s face will be matched with the stored data. And once their identity is verified, funds will be deducted automatically. The “wave” option is a bit of a trick: as the customer watches the camera while waving, the camera still scans their face – not their hand. Similar authentication technologies are used on smartphones (face ID) and in many airports around the world, including “<a href="https://www.abf.gov.au/entering-and-leaving-australia/smartgates/arrivals" target="_blank" rel="noopener">smartgates</a>” in Australia. <a href="https://www.theverge.com/2017/9/4/16251304/kfc-china-alipay-ant-financial-smile-to-pay" target="_blank" rel="noopener">China</a> started using biometrics-based checkout technology back in 2017. But Mastercard is among the first to launch such a system in Western markets – competing with the “pay with your palm” <a href="https://techcrunch.com/2020/09/29/amazon-introduces-the-amazon-one-a-way-to-pay-with-your-palm-when-entering-stores/" target="_blank" rel="noopener">system</a> used at cashier-less Amazon Go and Whole Foods brick and mortars in the United States. What we don’t know Much about the precise functioning of Mastercard’s system isn’t clear. How accurate will the facial recognition be? Who will have access to the databases of biometric data? A Mastercard spokesperson told The Conversation customers’ data would be stored with the relevant biometric service provider in encrypted form, and removed when the customer “indicates they want to end their enrolment”. But how will the removal of data be enforced if Mastercard itself can’t access it? Obviously, privacy protection is a major concern, especially when there are many potential third-party providers involved. On the bright side, Mastercard’s <a href="https://www.investopedia.com/articles/markets/032615/how-mastercard-makes-its-money-ma.asp" target="_blank" rel="noopener">customers</a> will have a choice as to whether or not they use the biometrics checkout system. However, it will be at retailers’ discretion whether they offer it, or whether they offer it exclusively as the only payment option. Similar face-recognition technologies used in airports, and <a href="https://www.brookings.edu/research/police-surveillance-and-facial-recognition-why-data-privacy-is-an-imperative-for-communities-of-color/" target="_blank" rel="noopener">by police</a>, often offer no choice. We can assume Mastercard and the biometrics provider with whom they partner will require customer consent, as per most privacy laws. But will customers know what they are consenting to? Ultimately, the biometric service providers Mastercard teams up with will decide how they use the data, for how long, where they store it, and who can access it. Mastercard will merely decide what providers are “good enough” to be accepted as partners, and the minimum standards they must adhere to. Customers who want the convenience of this checkout service will have to consent to all the related data and privacy terms. And as reports have noted, there is potential for Mastercard to integrate the feature with loyalty schemes and make personalised recommendations <a href="https://www.cnbc.com/2022/05/17/mastercard-launches-tech-that-lets-you-pay-with-your-face-or-hand.html" target="_blank" rel="noopener">based on purchases</a>. Accuracy is a problem While the accuracy of face recognition technologies has previously been challenged, the current best facial authentication algorithms have an error of just 0.08%, according to tests by the <a href="https://github.com/usnistgov/frvt/blob/nist-pages/reports/1N/frvt_1N_report_2020_03_27.pdf" target="_blank" rel="noopener">National Institute of Standards and Technology</a>. In some countries, even banks have <a href="https://techhq.com/2020/09/biometrics-the-most-secure-solution-for-banking/" target="_blank" rel="noopener">become comfortable</a> relying on it to log users into their accounts. Yet we can’t know how accurate the technologies used in Mastercard’s biometric checkout system will be. The algorithms underpinning a technology can work almost perfectly when trailed in a lab, but perform <a href="https://www.csis.org/blogs/technology-policy-blog/how-accurate-are-facial-recognition-systems-%E2%80%93-and-why-does-it-matter" target="_blank" rel="noopener">poorly</a> in real life settings, where lighting, angles and other parameters are varied. Bias is another problem In a 2019 study, NIST <a href="https://nvlpubs.nist.gov/nistpubs/ir/2019/NIST.IR.8280.pdf#page=5" target="_blank" rel="noopener">found</a> that out of 189 facial recognition algorithms, the majority were biased. Specifically, they were less accurate on people from racial and ethnic minorities. Even if the technology has improved in the past few years, it’s not foolproof. And we don’t know the extent to which Mastercard’s system has overcome this challenge. If the software fails to recognise a customer at the check out, they might end up disappointed, or even become irate – which would completely undo any promise of speed or convenience. But if the technology misidentifies a person (for instance, John is recognised as Peter – or <a href="https://www.youtube.com/watch?v=e8-yupM-6Oc" target="_blank" rel="noopener">twins are confused</a> for each other), then money could be taken from the wrong person’s account. How would such a situation be dealt with? <figure class="align-center zoomable"><a href="https://images.theconversation.com/files/464424/original/file-20220520-19-5hfuvx.jpeg?ixlib=rb-1.1.0&q=45&auto=format&w=1000&fit=clip"><img src="https://images.theconversation.com/files/464424/original/file-20220520-19-5hfuvx.jpeg?ixlib=rb-1.1.0&q=45&auto=format&w=754&fit=clip" sizes="(min-width: 1466px) 754px, (max-width: 599px) 100vw, (min-width: 600px) 600px, 237px" srcset="https://images.theconversation.com/files/464424/original/file-20220520-19-5hfuvx.jpeg?ixlib=rb-1.1.0&q=45&auto=format&w=600&h=617&fit=crop&dpr=1 600w, https://images.theconversation.com/files/464424/original/file-20220520-19-5hfuvx.jpeg?ixlib=rb-1.1.0&q=30&auto=format&w=600&h=617&fit=crop&dpr=2 1200w, https://images.theconversation.com/files/464424/original/file-20220520-19-5hfuvx.jpeg?ixlib=rb-1.1.0&q=15&auto=format&w=600&h=617&fit=crop&dpr=3 1800w, https://images.theconversation.com/files/464424/original/file-20220520-19-5hfuvx.jpeg?ixlib=rb-1.1.0&q=45&auto=format&w=754&h=776&fit=crop&dpr=1 754w, https://images.theconversation.com/files/464424/original/file-20220520-19-5hfuvx.jpeg?ixlib=rb-1.1.0&q=30&auto=format&w=754&h=776&fit=crop&dpr=2 1508w, https://images.theconversation.com/files/464424/original/file-20220520-19-5hfuvx.jpeg?ixlib=rb-1.1.0&q=15&auto=format&w=754&h=776&fit=crop&dpr=3 2262w" alt="" /></a><figcaption>There’s no evidence facial recognition technology is infallible. These systems can misidentify and also have biases. Shutterstock</figcaption></figure> Is the technology secure? We often hear about software and databases being hacked, even in <a href="https://www.csoonline.com/article/2130877/the-biggest-data-breaches-of-the-21st-century.html" target="_blank" rel="noopener">cases of</a> supposedly very “secure” organisations. Despite Mastercard’s <a href="https://wwmastw.cnbc.com/2022/05/17/mastercard-launches-tech-that-lets-you-pay-with-your-face-or-hand.html" target="_blank" rel="noopener">efforts</a> to ensure security, there’s no guarantee the third-party providers’ databases – with potentially millions of people’s biometric data – won’t be hacked. In the wrong hands, this data could lead to <a href="https://www.comparitech.com/identity-theft-protection/identity-theft-statistics/" target="_blank" rel="noopener">identity theft</a>, which is one of the fastest growing types of crime, and financial fraud. Do we want it? Mastercard suggests 74% of customers are in favour of using such technology, referencing a stat from its <a href="https://www.mastercard.com/news/ap/en/newsroom/press-releases/en/2020/april/mastercard-study-shows-consumers-moving-to-contactless-payments-for-everyday-purchases/" target="_blank" rel="noopener">own study</a> – also used by <a href="https://www.mastercard.com/news/ap/en/newsroom/press-releases/en/2020/october/mastercard-idemia-and-matchmove-pilot-fingerprint-biometric-card-in-asia-to-enhance-security-and-safety-of-contactless-payments" target="_blank" rel="noopener">business partner</a> Idemia (a company that sells biometric identification products). But the report cited is vague and brief. Other studies show entirely different results. For example, <a href="https://www.getapp.com/resources/facial-recognition-technology/#how-comfortable-are-consumers-with-facial-recognition-technology" target="_blank" rel="noopener">this study</a> suggests 69% of customers aren’t comfortable with face recognition tech being used in retail settings. And <a href="https://www.securitymagazine.com/articles/93521-are-consumers-comfortable-with-facial-recognition-it-depends-says-new-study" target="_blank" rel="noopener">this one</a> shows only 16% trust such tech. Also, if consumers knew the risks the technology poses, the number of those willing to use it might drop even lower.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/183447/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/rita-matulionyte-170113" target="_blank" rel="noopener">Rita Matulionyte</a>, Senior Lecturer in Law, <a href="https://theconversation.com/institutions/macquarie-university-1174" target="_blank" rel="noopener">Macquarie University</a> This article is republished from <a href="https://theconversation.com" target="_blank" rel="noopener">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/pay-with-a-smile-or-a-wave-why-mastercards-new-face-recognition-payment-system-raises-concerns-183447" target="_blank" rel="noopener">original article</a>. Image: Getty Images

Technology

ACCC says consumers need more choices about what online marketplaces are doing with their data

Consumers using online retail marketplaces such as eBay and Amazon “have little effective choice in the amount of data they share”, according to the <a href="https://www.accc.gov.au/publications/serial-publications/digital-platform-services-inquiry-2020-2025/digital-platform-services-inquiry-march-2022-interim-report" target="_blank" rel="noopener">latest report</a> of the Australian Competition & Consumer Commission (ACCC) Digital Platform Services Inquiry. Consumers may benefit from personalisation and recommendations in these marketplaces based on their data, but many are in the dark about how much personal information these companies collect and share for other purposes. <a href="https://www.accc.gov.au/media-release/concerning-issues-for-consumers-and-sellers-on-online-marketplaces" target="_blank" rel="noopener">ACCC chair Gina Cass-Gottlieb</a> said: <blockquote> We believe consumers should be given more information about, and control over, how online marketplaces collect and use their data. </blockquote> The report reiterates the ACCC’s earlier calls for amendments to the Australian Consumer Law to address unfair data terms and practices. It also points out that the government is considering <a href="https://www.ag.gov.au/integrity/consultations/review-privacy-act-1988" target="_blank" rel="noopener">proposals for major changes to privacy law</a>. However, none of these proposals is likely to come into effect in the near future. In the meantime, we should also consider whether practices such as obtaining information about users from third-party data brokers are fully compliant with existing privacy law. Why did the ACCC examine online marketplaces? The ACCC examined competition and consumer issues associated with “general online retail marketplaces” as part of its <a href="https://www.accc.gov.au/focus-areas/inquiries-ongoing/digital-platform-services-inquiry-2020-2025" target="_blank" rel="noopener">five-year Digital Platform Services Inquiry</a>. These marketplaces facilitate transactions between third-party sellers and consumers on a common platform. They do not include retailers that don’t operate marketplaces, such as Kmart, or platforms such as Gumtree that carry classified ads but don’t allow transactions. The ACCC report focuses on the four largest online marketplaces in Australia: Amazon Australia, Catch, eBay Australia and Kogan. In 2020–21, these four carried sales totalling $8.4 billion. <figure class="align-center "><img src="https://images.theconversation.com/files/460716/original/file-20220502-18-4pvx0.jpg?ixlib=rb-1.1.0&q=45&auto=format&w=754&fit=clip" sizes="(min-width: 1466px) 754px, (max-width: 599px) 100vw, (min-width: 600px) 600px, 237px" srcset="https://images.theconversation.com/files/460716/original/file-20220502-18-4pvx0.jpg?ixlib=rb-1.1.0&q=45&auto=format&w=600&h=401&fit=crop&dpr=1 600w, https://images.theconversation.com/files/460716/original/file-20220502-18-4pvx0.jpg?ixlib=rb-1.1.0&q=30&auto=format&w=600&h=401&fit=crop&dpr=2 1200w, https://images.theconversation.com/files/460716/original/file-20220502-18-4pvx0.jpg?ixlib=rb-1.1.0&q=15&auto=format&w=600&h=401&fit=crop&dpr=3 1800w, https://images.theconversation.com/files/460716/original/file-20220502-18-4pvx0.jpg?ixlib=rb-1.1.0&q=45&auto=format&w=754&h=503&fit=crop&dpr=1 754w, https://images.theconversation.com/files/460716/original/file-20220502-18-4pvx0.jpg?ixlib=rb-1.1.0&q=30&auto=format&w=754&h=503&fit=crop&dpr=2 1508w, https://images.theconversation.com/files/460716/original/file-20220502-18-4pvx0.jpg?ixlib=rb-1.1.0&q=15&auto=format&w=754&h=503&fit=crop&dpr=3 2262w" alt="" /><figcaption>Online marketplaces such as Amazon, eBay, Catch and Kogan facilitate transactions between third-party buyers and sellers. <a class="source" href="https://www.shutterstock.com/image-photo/new-york-usa-november-1-2018-1219079038" target="_blank" rel="noopener">Shutterstock</a></figcaption></figure> According to the report, eBay has the largest sales of these companies. Amazon Australia is the second-largest and the fastest-growing, with an 87% increase in sales over the past two years. The ACCC examined: <ul> <li>the state of competition in the relevant markets</li> <li>issues facing sellers who depend on selling their products through these marketplaces</li> <li>consumer issues including concerns about personal information collection, use and sharing.</li> </ul> Consumers don’t want their data used for other purposes The ACCC expressed concern that in online marketplaces, “the extent of data collection, use and disclosure … often does not align with consumer preferences”. The Commission pointed to surveys about <a href="https://www.accc.gov.au/system/files/Consumer%20Policy%20Research%20Centre%20%28CPRC%29%20%2818%20August%202021%29.pdf" target="_blank" rel="noopener">Australian consumer attitudes to privacy</a> which indicate: <ul> <li>94% did not feel comfortable with how digital platforms including online marketplaces collect their personal information</li> <li>92% agreed that companies should only collect information they need for providing their product or service</li> <li>60% considered it very or somewhat unacceptable for their online behaviour to be monitored for targeted ads and offers.</li> </ul> However, the four online marketplaces analysed: <ul> <li>do not proactively present privacy terms to consumers “throughout the purchasing journey”</li> <li>may allow advertisers or other third parties to place tracking cookies on users’ devices</li> <li>do not clearly identify how consumers can opt out of cookies while still using the marketplace.</li> </ul> Some of the marketplaces also obtain extra data about individuals from third-party data brokers or advertisers. The <a href="https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3432769" target="_blank" rel="noopener">harms from increased tracking and profiling</a> of consumers include decreased privacy; manipulation based on detailed profiling of traits and weaknesses; and discrimination or exclusion from opportunities. Limited choices: you can’t just ‘walk out of a store’ Some might argue that consumers must not actually care that much about privacy if they keep using these companies, but the choice is not so simple. The ACCC notes the relevant privacy terms are often spread across multiple web pages and offered on a “take it or leave it” basis. The terms also use “bundled consents”. This means that agreeing to the company using your data to fill your order, for example, may be bundled together with agreeing for the company to use your data for its separate advertising business. Further, as my research has shown, there is <a href="https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3905693" target="_blank" rel="noopener">so little competition on privacy</a> between these marketplaces that consumers can’t just find a better offer. The ACCC agrees: <blockquote> While consumers in Australia can choose between a number of online marketplaces, the common approaches and practices of the major online marketplaces to data collection and use mean that consumers have little effective choice in the amount of data they share. </blockquote> Consumers also seem unable to require these companies to delete their data. The situation is quite different from conventional retail interactions where a consumer can select “unsubscribe” or walk out of a store. Does our privacy law currently permit all these practices? The ACCC has reiterated its earlier calls to amend the Australian Consumer Law to prohibit unfair practices and make unfair contract terms illegal. (At present unfair contract terms are just void, or unenforceable.) The report also points out that the government is considering proposals for major changes to privacy law, but <a href="https://theconversation.com/a-new-proposed-privacy-code-promises-tough-rules-and-10-million-penalties-for-tech-giants-170711" target="_blank" rel="noopener">these changes</a> are uncertain and may take more than a year to come into effect. In the meantime, we should look more closely at the practices of these marketplaces under current privacy law. For example, under the <a href="https://www.legislation.gov.au/Series/C2004A03712" target="_blank" rel="noopener">federal Privacy Act</a> the four marketplaces <blockquote> must collect personal information about an individual only from the individual unless … it is unreasonable or impracticable to do so. </blockquote> However, <a href="https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3905693" target="_blank" rel="noopener">some online marketplaces</a> say they collect information about individual consumers’ interests and demographics from “<a href="https://www.ebay.com.au/help/policies/member-behaviour-policies/user-privacy-notice-privacy-policy?id=4260&mkevt=1&mkcid=1&mkrid=705-53470-19255-0&campid=5338596835&customid=&toolid=10001#section4" target="_blank" rel="noopener">data providers</a>” and <a href="https://www.amazon.com.au/gp/help/customer/display.html?nodeId=202075050&ref_=footer_iba" target="_blank" rel="noopener">other third parties</a>. We don’t know the full detail of what’s collected, but demographic information might include our age range, income, or family details. How is it “unreasonable or impracticable” to obtain information about our demographics and interests directly from us? Consumers could ask online marketplaces this question, and complain to the <a href="https://www.oaic.gov.au/privacy/privacy-complaints" target="_blank" rel="noopener">Office of the Australian Information Commissioner</a> if there is no reasonable answer.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/182134/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/katharine-kemp-402096" target="_blank" rel="noopener">Katharine Kemp</a>, Senior Lecturer, Faculty of Law & Justice, UNSW, <a href="https://theconversation.com/institutions/unsw-sydney-1414" target="_blank" rel="noopener">UNSW Sydney</a> This article is republished from <a href="https://theconversation.com" target="_blank" rel="noopener">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/accc-says-consumers-need-more-choices-about-what-online-marketplaces-are-doing-with-their-data-182134" target="_blank" rel="noopener">original article</a>. Image: Getty Images

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ACCC says consumers need more choices about what online marketplaces are doing with their data