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Revealed: New Zealand’s most trusted brands for 2022

<p>Celebrating its 100th year as a global brand, Reader’s Digest has announced the <a href="https://www.trustedbrands.co.nz/" target="_blank" rel="noopener">Most Trusted Brands in New Zealand</a> in its annual survey – and the results are about as delicious as we’ve come to expect!</p> <p>Taking out the Number One spot in 2022 was popular chocolate brand Whittaker’s – making this the 11th year in a row it has earned the Reader’s Digest Most Trusted of all Brands award – proving that New Zealanders are clearly very proud of the sweet treat that consistently tastes great. </p> <p>The award-winning brands that appear in the Reader’s Digest 23rd annual survey have stood out among their competitors during the most challenging of times throughout the pandemic, and have continued to build their customers’ trust. </p> <p>“Trust in consumer brands takes years of careful planning, execution and nurturing,” says Reader’s Digest editor-in-chief, Louise Waterson. “But during challenging times, and the past year has been one of the most difficult on record, we’ve seen quality brands live up to their promises to their customers. These brands have been able to win and retain the trust of their customers.” </p> <p>The Trusted Brands survey covers a comprehensive range of products and services across 71 categories, as selected by New Zealanders, was without prejudice.</p> <p>Brands included in the list to be rated were generated by asking local New Zealand consumers for their most trusted brands. This question was unprompted to ensure the rating of top brands in each category, as selected by New Zealanders.</p> <p>Each respondent was asked score each brand out of ten, as well as providing comments on their most trusted brand within each category – providing key drivers of trust for consumers.  </p> <p>Each category contains one Winner, and two Highly Commended brands. These brands scored higher in their respective categories than the other brands polled. </p> <p>The top 20 winners – that scored higher in their respective categories than the other brands polled – are as follows:</p> <p><strong>Top 20 Trusted Brands of all brands surveyed</strong></p> <ul> <li>1 Whittaker’s<span style="white-space: pre;"> </span></li> <li>2 St John New Zealand<span style="white-space: pre;"> </span></li> <li>3 Mitre 10<span style="white-space: pre;"> </span></li> <li>4 Tip Top<span style="white-space: pre;"> </span></li> <li>5 Mainland<span style="white-space: pre;"> </span></li> <li>6 Samsung<span style="white-space: pre;"> </span></li> <li>7 Anchor<span style="white-space: pre;"> </span></li> <li>8 Resene<span style="white-space: pre;"> </span></li> <li>9 Toyota<span style="white-space: pre;"> </span></li> <li>10 Dettol<span style="white-space: pre;"> </span></li> <li>11 Panadol</li> <li>12 Canon</li> <li>13 Dyson</li> <li>14 Bridgestone</li> <li>15 Yates</li> <li>16 Griffin’s</li> <li>17 Fisher &amp; Paykel</li> <li>18 Masport</li> <li>19 Dilmah</li> <li>20 Cookie Time</li> </ul> <p>Under each category one winner and two highly commended placings were awarded. To find out who you can officially trust, see the full results of all 71 categories in the May edition of Reader’s Digest or visit <a href="https://www.trustedbrands.co.nz/" target="_blank" rel="noopener">www.trustedbrands.co.nz</a></p> <p> </p>

Money & Banking

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Behind the new Samsung Fold: how the quest to maximise screen size is driving major innovation

<p>To enlarge a phone, or not to enlarge a phone? That is the question. In the world of flagship smartphones, there seems to be one clear trend: bigger is better.</p> <p>Manufacturers are trying to strip away anything that might stand in the way of the largest possible slab of screen. There is also growing demand for thinner phones with diminishing <a href="https://www.lifewire.com/bezel-4155199">bezels</a> (the area surrounding a screen).</p> <p>This trend has now culminated in the latest innovation in smartphone design, the <a href="https://www.t3.com/au/news/best-folding-phones">foldable screen phone</a>. These devices sport thin <a href="https://www.techradar.com/au/news/what-is-oled">OLED</a> self illuminating screens that can be folded in half.</p> <p>The newest release is the <a href="https://www.theverge.com/21427462/samsung-galaxy-z-fold-2-review">Samsung Galaxy Z fold 2</a> – a device that is almost three-quarters screen and has extravagant overtones rivalled only by a hefty <a href="https://www.samsung.com/au/smartphones/galaxy-z-fold2/buy/">A$2,999 price tag</a>.</p> <p><strong>Hear from them</strong></p> <p>But to prevent the phones themselves from growing to unwieldy size, manufacturers are having to find ways to balance size with usability and durability. This presents some interesting engineering challenges, as well as some innovative solutions.</p> <p><strong>Internal design complexities of folding phones</strong></p> <p>Modern phones still typically use a thin LCD or plastic OLED display covered by an outer glass panel.</p> <p>Folding displays are a new category that exploit the flexibility of OLED display panels. Instead of simply fixing these panels to a rigid glass panel, they carefully engineer the panel so that it bends – but never quite tightly enough to snap or crack.</p> <p>Internal structural support is needed to make sure the panel doesn’t crease, or isn’t stressed to the point of creating damage, discolouration or visible surface ripples.</p> <p>Since this is a mechanical, moving system, reliability issues need to be considered. For instance, how long will the hinge last? How many times can it be <a href="https://www.theverge.com/2019/10/4/20898484/samsung-galaxy-fold-folding-test-failure-durability">folded and unfolded</a> before it malfunctions? Will dirt or dust make its way into the assembly during daily use and affect the screen?</p> <p>Such devices need an added layer of reliability over traditional slab-like phones, which have no moving parts.</p> <p><strong>Large screen, thin phone: a recipe for disaster?</strong></p> <p>Each generation of smartphones becomes thinner and with smaller bezels, which improves the viewing experience but can make the phone harder to handle.</p> <p>In such designs, the area of the device you can grip without touching the display screen is small. This leads to a higher chance of <a href="https://www.cnet.com/news/study-19-percent-of-people-drop-phones-down-toilet/">dropping the device</a> – a blunder even the best of us have made.</p> <p>There’s an ongoing tussle between consumers and manufacturers. Consumers want a large, viewable surface as well as an easily portable and rugged device. But from an engineering point of view, these are usually competing requirements.</p> <p>You’ll often see people in smartphone ads holding the device with two hands. In real life, however, most people use their phone with <a href="https://www.smartinsights.com/mobile-marketing/mobile-design/research-on-mobile-interaction-behaviour-and-design/">one</a> <a href="https://alistapart.com/article/how-we-hold-our-gadgets/">hand</a>.</p> <p>Thus, the shift towards larger, thinner phones has also given rise to a boom in demand for assistive tools attached to the back, such as <a href="https://www.androidcentral.com/best-popsockets">pop-out grips and phone rings</a>.</p> <p>In trying to maximise screen size, smartphone developers also have to account for interruptions in the display, such as the placement of cameras, laser scanners (for face or object identification), proximity sensors and speakers. All are placed to minimise visual intrusion.</p> <p><strong>Now you see it, now you don’t</strong></p> <p>In the engineering world, to measure the physical world you need either cameras or sensors, such as in a fingerprint scanner.</p> <p>With the race to increase the real estate space on screens, typically these cameras and scanners are placed somewhere around the screen. But they take up valuable space.</p> <p>This is why we’ve recently seen tricks to carve out more space for them, such as <a href="https://www.techradar.com/au/news/this-is-the-worlds-first-smartphone-where-half-the-screen-is-a-fingerprint-scanner">pop up</a> cameras and <a href="https://www.google.com/search?q=phone+screen+hole+for+camera&amp;source=lmns&amp;bih=598&amp;biw=1280&amp;rlz=1C5CHFA_enAU871AU871&amp;safe=active&amp;hl=en&amp;sa=X&amp;ved=2ahUKEwjXvcyoveDrAhUwhUsFHXvqBYMQ_AUoAHoECAEQAA">punch-hole</a> cameras, in which the camera sits in a cutout hole allowing the display to extend to the corners.</p> <p>But another fantastic place for sensors is right in front of us: the screen. Or more specifically, under the screen.</p> <p>Samsung is one company that has suggested placing selfie-cameras and fingerprint readers behind the screen. But how do you capture a photo or a face image through a layer of screen?</p> <p>Up until recently, this has been put in the “too hard basket”. But that is changing: Xiaomi, Huawei and <a href="https://www.extremetech.com/mobile/262497-samsung-patent-shows-phone-camera-inside-display">Samsung</a> all have patents for <a href="https://www.phonearena.com/news/samsung-galaxy-s21-s30-under-display-camera_id125174">under-display cameras</a>.</p> <p>There are a range of ways to do this, from allowing a camera to see through the screen, to using <a href="https://www.rp-photonics.com/microlenses.html">microlenses</a> and camera pixels distributed throughout the display itself – similar to an insect’s <a href="https://www.britannica.com/animal/insect/Nervous-system#ref250944">compound eye</a>.</p> <p>In either case, the general engineering challenge is to implement the feature in a way that doesn’t impact screen image quality, nor majorly affect camera resolution or colour accuracy.</p> <p><strong>Laptops in our pockets</strong></p> <p>With up to 3.8 billion smartphone users <a href="https://www.statista.com/statistics/330695/number-of-smartphone-users-worldwide/">expected by 2021</a>, mobile computing is a primary consumer technology area seeing significant growth and investment.</p> <p>One driver for this is the professional market, where larger mobile devices allow more efficient on-the-go business transactions. The second market is individuals who who <a href="https://www.statista.com/topics/779/mobile-internet/"><em>only</em> have a mobile device</a> and no laptop or desktop computer.</p> <p>It’s all about choice, but also functionality. Whatever you choose has to get the job done, support a positive user experience, but also survive the rigours of the real world.</p> <p><em>Written by Andrew Maxwell. Republished with permission of <a href="https://theconversation.com/behind-the-new-samsung-fold-how-the-quest-to-maximise-screen-size-is-driving-major-innovation-145700">The Conversation.</a></em></p>

Art

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Samsung delaying Galaxy Fold launch due to screen issues

<p><span style="font-weight: 400;">A report from </span><a href="https://www.wsj.com/articles/samsungs-galaxy-fold-smartphone-release-delayed-11555941705?mod=e2tw"><span style="font-weight: 400;">The Wall Street Journal</span></a><span style="font-weight: 400;"> has suggested that Samsung are pushing the breaks on the Samsung Galaxy Fold, which is the brands latest phone.</span></p> <p><span style="font-weight: 400;">The Galaxy Fold is a phone that is bendable, but people have found it too flimsy. The Fold has been plagued with bad press since the announcement, but not all complaints have been legitimate.</span></p> <p><span style="font-weight: 400;">Some had issues with the size of the phone, but that can be overlooked as the users adjust to their new device.</span></p> <p><span style="font-weight: 400;">However, other issues are more pressing. Some users, who were too excited about their new phone to read the instructions, peeled off the protective film that is necessary for the device to function properly.</span></p> <p><span style="font-weight: 400;">Those who keep the film on report a large crease down the middle of their phone that is frustrating to look at.</span></p> <blockquote class="twitter-tweet" data-lang="en-gb"> <p dir="ltr">After one day of use... <a href="https://t.co/VjDlJI45C9">pic.twitter.com/VjDlJI45C9</a></p> — Steve Kovach (@stevekovach) <a href="https://twitter.com/stevekovach/status/1118571414934753280?ref_src=twsrc%5Etfw">17 April 2019</a></blockquote> <p><span style="font-weight: 400;">Some are folding the phone like it’s built to do, but are losing the function of the other screens. Journalists who have been given the phones as trials are reporting these problems, which can be seen in the tweet below.</span></p> <blockquote class="twitter-tweet" data-lang="en-gb"> <p dir="ltr">The screen on my <a href="https://twitter.com/hashtag/GalaxyFold?src=hash&amp;ref_src=twsrc%5Etfw">#GalaxyFold</a> review unit was completely broken and unusable just two days in. Today Samsung has replaced my review unit, and I am waiting on an official statement. <a href="https://t.co/VXionV5PsO">pic.twitter.com/VXionV5PsO</a></p> — Gautam Tandon (@TheGautamTandon) <a href="https://twitter.com/TheGautamTandon/status/1118804506618335237?ref_src=twsrc%5Etfw">18 April 2019</a></blockquote> <p><span style="font-weight: 400;">Samsung have released a statement addressing the issues with the phones:</span></p> <p><span style="font-weight: 400;">“We recently unveiled a completely new mobile category: A smartphone using multiple new technologies and materials to create a display that is flexible enough to fold. We are encouraged by the excitement around the Galaxy Fold.</span></p> <p><span style="font-weight: 400;">“While many reviewers shared with us the vast potential they see, some also showed us how the device needs further improvements that could ensure the best possible user experience.</span></p> <p><span style="font-weight: 400;">“To fully evaluate this feedback and run further internal tests, we have decided to delay the release of the Galaxy Fold. We plan to announce the release date in the coming weeks.</span></p> <p><span style="font-weight: 400;">“Initial findings from the inspection of reported issues on the display showed that they could be associated with impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance.</span></p> <p><span style="font-weight: 400;">“We will take measures to strengthen the display protection. We will also enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold.</span></p> <p><span style="font-weight: 400;">“We value the trust our customers place in us and they are always our top priority. Samsung is committed to working closely with customers and partners to move the industry forward. We want to thank them for their patience and understanding.”</span></p>

Technology

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Ewww ― your phone screen is much filthier than you thought

<p>Can you remember the last time you were out in public without your phone in your hand or somewhere on your person?</p> <p>While you’re grabbing lunch you might have it resting on the counter while you search for your credit card in your wallet.</p> <p>Then when you go to the bathroom you might leave it on top of the toilet paper dispenser. And, at the end of the day when you take the train or bus home you switch it from hand to hand as you navigate public transportation while still staying on top of all your notifications.</p> <p>Let’s face it: Your phone is a breeding ground for germs. And what is especially unsanitary about it is how close you put it to your face and mouth on a regular basis.</p> <p>Mashable reported that every square inch of your phone has around <em>25,000 germs</em>. That’s more disgusting than a toilet seat, which contains around 1,200 germs per square inch (if sanitized regularly).</p> <p>Think about that the next time you press your phone up against your face to make a phone call. </p> <p>“Your phone is exposed to everything you touch. What’s on your hands is on your phone. Health-care experts stress that washing your hands frequently with soap and water is the best defense against the spread of germs that cause sicknesses and viruses to spread,” shares Adriana Catinari, Product Manager at Whoosh!.</p> <p>Everyone always remembers to wash his or her hands and body at the end of the day, but many times neglect their phone screen.</p> <p>The reason your phone holds so many germs is because it remains warm throughout the day because of how often we use it.</p> <p>The warm environment allows bacteria to grow very easily and puts you at a greater risk of getting infected.</p> <p>The germs on our phones can also lead to the development of acne and blackheads on your face. When your phone is pressed against your face while you’re on a call the surface of our skin warms up, opening up our pores. The bacterium then gets into your pores causing skin irritation.</p> <p>It’s obviously unrealistic to tell people to give up their phones to stay healthier since most people don’t even know how to function without them.</p> <p>But always keep in mind how many things you touch during the day, and how gross your phone can get as a result of that.</p> <p>Continue to wash your hands frequently throughout the day but also remember to wash your phone screen just as often.</p> <p class="p1"><em>Written by Morgan Cutolo. This article first appeared in <a href="http://www.readersdigest.com.au/true-stories-lifestyle/thought-provoking/ewww-your-phone-screen-much-filthier-you-thought">Reader’s Digest</a>. For more of what you love from the world’s best-loved magazine, <a href="http://readersdigest.innovations.co.nz/c/readersdigestemailsubscribe?utm_source=over60&amp;utm_medium=articles&amp;utm_campaign=RDSUB&amp;keycode=WRN87V">here’s our best subscription offer.</a></em></p> <p><img style="width: 100px !important; height: 100px !important;" src="https://oversixtydev.blob.core.windows.net/media/7820640/1.png" alt="" data-udi="umb://media/f30947086c8e47b89cb076eb5bb9b3e2" /></p>

Technology

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Popular phone recalled due to exploding batteries

<p>Technology giant Samsung has confirmed it will recall millions of Samsung Galaxy Note7 smartphones due to a battery defect that saw phones explode and catch fire.</p> <p>In a press conference in Seoul, Samsung announced it will be recalling all Galaxy Note7 smartphones sold to consumers and shipped to retailers around the world. It is expected one million units will be returned.</p> <p>There have been 35 reports of battery defects or fires, with startling images like the below showing the danger of the phones.</p> <p><img width="530" height="353" src="http://blogs-images.forbes.com/jvchamary/files/2016/09/burntphone-1200x800.jpg" alt="burnt phone" class="size-large wp-image-4230" style="display: block; margin-left: auto; margin-right: auto;"/></p> <p>Samsung released a statement to <span style="text-decoration: underline;"><strong><a href="http://www.lifehacker.com.au/2016/09/safety-alert-samsung-recalls-galaxy-note7-in-australia/">Lifehacker</a> </strong></span>in response to the issues: “Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note7, we conducted a thorough investigation and found a battery cell issue."</p> <p>All customers of a Samsung Galaxy Note7 are entitled to a replacement, repair or refund. </p> <p><strong>Related links: </strong></p> <p><span style="text-decoration: underline;"><strong><a href="/entertainment/technology/2016/07/tips-to-get-the-most-out-of-facebook-messenger/"><em>6 tips to get the most out of Facebook Messenger</em></a></strong></span></p> <p><span style="text-decoration: underline;"><strong><a href="/entertainment/technology/2016/07/turn-your-phone-into-a-personal-language-translator/"><em>Turn your phone into a personal language translator</em></a></strong></span></p> <p><span style="text-decoration: underline;"><strong><a href="/health/body/2016/06/tips-to-stop-eye-strain-from-phones-and-tablets/"><em>5 tips to stop eye strain from phones and tablets</em></a></strong></span></p>

News

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Is Samsung about to enter the hearing aid market?

<p>Electronics giant Samsung looks set to shake up the hearing aid industry, according to a report from BusinessKorea online. Following on from the success of the collaboration between its rival Apple and GN ReSound and Starkey Hearing Technologies, Samsung looks set to invest in the hearing aid industry.</p> <p>Unlike Apple, Samsung are proposing to actually manufacture its own hearing device. BusinessKorea notes that Samsung recently placed an order for $14 million worth of amplifiers, which are a requirement of any hearing aid.</p> <p>As the largest manufacturer of smartphones, Samsung is also the biggest electronics company in the world. By entering the hearing aid industry, Samsung would be increasing its presence in the mobile health market.</p> <p>With more than 80 different businesses and 275,000 employees around the world, Samsung is ranked as the eighth most valuable brand worldwide according to Forbes magazine. Samsung’s sales are significantly larger than many of its rivals. For instance in 2013, Samsung shipped 281.5 million smartphones worldwide, while its closest rival, Apple, shipped just 43.7 million.</p> <p>It will be interesting to see whether Samsung do better than companies like 3M, Bausch &amp; Lomb and Motorola who all tried and failed in the 80s and 90s to move into the hearing aid market.</p> <p>Samsung’s huge resources and track record of success could make it the right company to add a seventh member to the Big Six group of companies that has dominated the manufacturing of hearing aids for the past decade.</p> <p>Samsung views expansion into the growing hearing aid market as a source of potential growth for the company. It is reported that the new Samsung hearing aid would be developed in time to release at the same time as the new flagship smartphone, the Galaxy S7. The S7 upgrades will mean it can connect directly to the hearing instruments.</p> <p><em>Image credit: <span>Kobby Dagan / Shutterstock.com</span></em></p>

Hearing