Travel Trouble

12 dead in mass poisoning at ski resort

The bodies of 12 people have been found dead in a luxury ski resort in Georgia after a suspected carbon monoxide poisoning. The bodies of 11 Indian nationals and one Georgian national were discovered on Saturday at a ski resort in Gudauri, in the north of the Caucasus country, according to local police. Authorities confirmed that “preliminary tests do not indicate any trace of violence on the bodies,” which were found on the second floor of a building housing an Indian food restaurant at the ski resort. “An oil-powered generator was turned on after the building lost electricity” on Friday, police said, which is believed to be the source of the poisoning. The identities of the victims were not immediately released but they are presumed to be employees of the restaurant, according to the Georgian Interior Ministry. The deaths are being treated as negligent manslaughter, as autopsies have been ordered to determine the actual cause of death, while authorities have opened an investigation into the incident. The Indian Embassy in Georgia's capital of Tbilisi said it was "committed to providing all possible support" to the bereaved families and that it was working to repatriate the bodies of the 11 Indian nationals. Gudauri, lodged high up in the Caucasus Mountains close to the border with Russia, is becoming increasingly popular with tourists, offering a cheaper alternative to Europe's main resorts in the Alps. Image credits: Shutterstock

Travel Trouble

Pilot explains why airplane mode on phones is so important

A seasoned pilot has explained the real reason why your phone needs to be on airplane mode for the duration of your next flight. The pilot broke down the precaution in a video he posted to TikTok, with the explanation racking up over 2 million views. “The plane mode button on your phone is not a conspiracy,” declared the pilot, before reassuring passengers that using your phone onboard won't cause the plane to “fall out of the sky” or even really “mess with the systems on board”. However, if too many flyers choose to use their phones all at once, it can inadvertently mess with the pilots’ radio communications with the control tower. “If you have an aircraft with 70, 80, 150 people on board, and even three or four people’s phones start to try to make a connection to a radio tower for an incoming phone call, it sends out radio waves,” the captain explained. “There’s the potential that those radio waves can interfere with the radio waves of the headset that the pilots are using.” He recalled a recent flight where he was using his headset to get “clearance on which way to go” and the message interference made it feel like there was a “mosquito” in his ear. “It’s definitely not the end of the world but it’s pretty annoying when you’re trying to copy down instructions and it sounds like there’s a wasp or something flying around,” the pilot declared. “So if you’re ever curious why you’ve got to put on plane mode, that’s why.” Image credits: Shutterstock

Travel Trouble

Is it ethical to take a luxury holiday in a ‘developing’ country?

<a href="https://theconversation.com/profiles/paul-hanna-390180">Paul Hanna</a>, <a href="https://theconversation.com/institutions/university-of-surrey-1201">University of Surrey</a> Thinking of booking a luxury holiday to a developing country so you can experience the authenticity of a culture untouched by Western influences? And are you hoping to help the underprivileged in the country to “lift them out of poverty” through your tourist spending? It’s worth exploring just how ethical such a trip might be. International tourism numbers have risen year-on-year ever <a href="http://mkt.unwto.org/publication/unwto-tourism-highlights-2016-edition">since the 1950s</a> with the consistent increase expected long into the future. In employment terms, more and more people are reliant on the tourism industry. For example, in 2016, there were 292m people employed in the tourism industry, representing <a href="https://www.wttc.org/research/economic-research/economic-impact-analysis/">one in ten jobs globally</a>. International governments have long been promoting tourism as a “smoke-free”, “non-polluting” industry with almost unparalleled power to boost national GDP. Both “developed” and “developing” countries fight to win over and attract potential tourists through national tourism campaigns – think <a href="https://twitter.com/PureNewZealand?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor">Pure New Zealand</a>, <a href="http://www.visitmorocco.com/en">Visit Morocco</a>, and “Jamaica: once you go you know”. But is it really all as good as it is made out to be? <figure><iframe src="https://www.youtube.com/embed/aSBNrsYLLLw?wmode=transparent&start=0" width="440" height="260" frameborder="0" allowfullscreen="allowfullscreen"></iframe></figure> We know that mass tourism isn’t always a guaranteed bonus for countries and local residents. Take, for example, the Spanish seaside resort of Benidorm, where unrestricted tourism development led to the over-development of the region with little to no gain for the local communities. In fact, there has been a <a href="https://theconversation.com/anti-tourism-attacks-in-spain-who-is-behind-them-and-what-do-they-want-82097">widespread backlash</a> against mass tourism and its impacts in Spain, with protesters taking to the streets and holidaymakers being attacked. Consequently, niche tourism markets, such as “sustainable”, “ethical” and “luxury” tourism, are a direct response to the often negative impacts of “mass tourism”. After all, as a government or destination manager, why would you want lots of people spending little, when you could have a few people spending lots. <h2>Going upmarket</h2> Tourists thinking of booking a holiday might see a luxury trip as a way to experience the “crème de la crème” of rest and relaxation, while also paying more for a product that presumably has fewer negative impacts than “cheap-and-dirty” mass tourism. Further, if the luxury holiday is in a “developing” country, you could be excused for thinking that your money will have a positive impact on that country’s ability to “prosper”. Take, for example, the comprehensive <a href="http://www.oecd.org/regional/leed/46761560.pdf">Vision 20-20 document</a> produced by the Moroccan government. It outlines how sustainable tourism is seen as a key part of the country’s future development. But let’s look at the Maldives, a well-established luxury destination. With tourism accounting for <a href="https://www.wttc.org/-/media/files/reports/economic%20impact%20research/countries%202015/maldives2015.pdf">approximately 41.5% of national GDP</a>, it seems that the island state is doing well out of the industry. But, as in all societies, such economic benefits are not equally distributed and an over-reliance on tourism receipts results in the demise of traditional industries and an increasing <a href="https://lirias.kuleuven.be/bitstream/123456789/517380/1/Maldives+case+study+CfSG.pdf">vulnerability to local and global events</a>. Further, a look at those working in the tourism industry in the Maldives reveals that the situation is far from “ethical”. Because the hotels are scattered over numerous islands which have no other facilities, many of those working in the <a href="https://maldivesresortworkers.wordpress.com/2009/06/14/461/">tourism industry in the Maldives</a> have to live away from home for months on end, separated from family and friends. They also often live in conditions far removed from the “luxury” experience of the tourist, work seven-day weeks and often <a href="http://maldivesindependent.com/business/hundreds-of-resort-workers-quitting-over-non-payment-of-wages-116639">go months without pay</a>. And the Maldives aren’t unique in this – the situation is similar in many developing countries that are engaging with the luxury tourism market. <h2>The environmental cost</h2> From an environmental perspective, luxury tourism doesn’t fare particularly well either. Tourism is notoriously problematic for some developing destinations as it diverts often scarce water and energy resources from the host community <a href="http://www.sciencedirect.com/science/article/pii/S0160738312000047">to the tourist</a> (as they have more money). This process is further accentuated in the luxury tourism sector as luxury tourists generally consume even <a href="https://link.springer.com/chapter/10.1007%2F978-981-10-2917-2_8">more than your “average” tourist</a>, intentionally or not. Take the components of your average luxury holiday. There are swimming pools, exclusive islands, private jets, cruises, golf courses and spas – all are energy and water intensive. Plants and green spaces must be kept lush, air conditioning, spas and monsoon showers must be powered. Beaches and other places are made private, with locals prohibited. And in some cases, <a href="http://www.unavainabienspanish.com/why-are-all-inclusives-bad/">up to 80%</a> of the economic benefits leave the country. Further, <a href="http://pcag.uwinnipeg.ca/Prairie-Perspectives/PP-Vol14/Tousignant-Eberts-Sanchez.pdf">waste is often dispersed</a> within the “poor” local communities. <h2>Defining ‘developing’</h2> It’s also worth reflecting on what is meant by “developed” and “developing”. These terms generally are used in relation to economics and GDP. But it might also be useful from an ethical perspective to recognise that those countries branded as “developing” often have more developed relationships with the natural environment, thanks to traditional farming practices and a lack of over consumption. The same can often be said about community reciprocity and human to human relationships. Consequently, while “ethical tourists” might think that they are helping cultures develop through their tourist expenditure, perhaps we must ask what is the “good life” – and is financial capital really the route to it? Indeed, are we simply engaging in a new form of colonialism by which Western ideologies are being forced upon cultures through the guise of helping them to “develop”. In fact, luxury tourism today is similar to the fashion and fads of previous forms of tourism, such as the <a href="https://frugaltraveler.blogs.nytimes.com/2008/05/14/what-is-the-grand-tour/">Grand Tour</a> of the 18th and 19th centuries, representing little more than a mode of class-based distinction. So while the tourism market is important for many countries, it’s useful to look further into how tourist income might be distributed, whether the destination is managed purely for the benefit of the tourist at the expense of the local, and what the impact of the holiday might be. Ultimately, we must also ask whether on a moral level it is beneficial for people and environments around the world to “develop” to live like those in the West.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/80984/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/paul-hanna-390180">Paul Hanna</a>, Lecturer in Sustainable Tourism, <a href="https://theconversation.com/institutions/university-of-surrey-1201">University of Surrey</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/is-it-ethical-to-take-a-luxury-holiday-in-a-developing-country-80984">original article</a>.

Travel Trouble

Bali tourists killed in freak accident

Two tourists have died and a third has been injured after a freak tree fall at the Sacred Monkey Forest Sanctuary in Ubud on Tuesday. The terrifying moment was caught on camera, with video footage showing the tree trunk unexpectedly snapping and crashing across the footpath in the popular tourist attraction. It also knocked over huge Balinese stone statues and at least a dozen people were seen running away from the spot, and they can be heard yelling "what the f---" and "help". Police said two women, reportedly from France, age 32, and South Korea, age 42, were killed in the freak accident. A third person, another South Korean woman was being treated in the Kenak Medika Hospital. Bali Regional Police spokesperson Kombes Pol Jansen Avitus Panjaitan told local media that sudden heavy rain and strong winds swept across the area and staff were cleaning up the mess of other trees that had fallen when the fourth came down. “At that time, there were many tourists visiting and seeing it, then the tourists ran around to save themselves, but there were some tourists who were hit by trees,” he told The Bali Sun. “For the victims who died or were injured, they are still entrusted and treated at the Ubud Kenak Medika Hospital while waiting for the results of coordination with the Immigration and the victim’s family.” The Sacred Monkey Forest Sanctuary also released a statement explaining that the tree was not old. “With deep regret that a tree fell due to strong winds in the Monkey Forest Ubud area,” they said. “We would like to emphasise that the fallen tree was in healthy condition. “We regularly conduct tree monitoring and pruning as part of our commitment to the safety of visitors, staff, and wildlife in the Monkey Forest Ubud. “However, this incident was caused by strong winds and extreme weather conditions beyond human control. We are working closely with authorities to address the situation thoroughly.” The forest will be closed on Wednesday and Thursday. The protected jungle area is a popular destination among both tourists and residents who often go there to take their wedding photos. Australians make up a large amount of the tourist numbers in Bali, with 155,143 Aussies heading there in July. Image: Instagram

Travel Trouble

Nostradamus' 2025 predictions revealed

Nostradamus a 16th-century French Astrologer known as the "prophet of doom" has some wild predictions for the upcoming year. The astrologer has been credited with foretelling the Great Fire of London, Hitler’s rise to power, the September 11 attacks, the Covid-19 pandemic, and last year’s New Year’s Day earthquake. His predictions were published in his book “Les Prophéties” in 1555 Last year, the astrologer was credited for predicting the powerful earthquake that rocked Japan on New Year's. A few of his other predictions for 2024 included the abdication of King Charles, war with China, a new pope, and the world getting closer to a climate apocalypse. Now, his predictions for 2025 have been revealed with one of them being the potential end to the Ukraine conflict. He wrote: "Through long war all the army exhausted,so that they do not find money for the soldiers; instead of gold or silver, they will come to coin leather, Gallic brass, and the crescent sign of the Moon." The astrologer predicted that financial ruin and exhausted resources could spell the end of an ongoing armed conflict, which many of his followers assumed is a reference to Russia and Ukraine. However, he wrote that England will be beset by “cruel wars” and will face an “ancient plague” that will be “worse than enemies.” He also wrote: "Garden of the world near the new city, In the path of the hollow mountains: It will be seized and plunged into the Tub, Forced to drink waters poisoned by sulphur." Some believe the "garden of the world" refers to the Amazon forest, with plunging into a tub and sipping sulphur implying that there will be floods and volcanic activity. While most of his predictions seem bleak, more often than not they miss the mark. Image: Shutterstock

Travel Trouble

From the bed sheets to the TV remote, a microbiologist reveals the shocking truth about dirt and germs in hotel rooms

<a href="https://theconversation.com/profiles/primrose-freestone-315921">Primrose Freestone</a>, <a href="https://theconversation.com/institutions/university-of-leicester-1053">University of Leicester</a> For most of us, staying in a hotel room is either something of a necessity – think business travel – or something to look forward to as part of a holiday or wider excursion. But what if I told you there’s a large chance your hotel room, despite how it might appear to the naked eye, <a href="https://www.eurekalert.org/news-releases/922575">isn’t that clean</a>. And even if it’s an expensive room, that doesn’t necessarily mean it’s any less dirty. Indeed, whoever has stayed in your room prior to you will have deposited bacteria, fungi and viruses all over the furniture, carpets, curtains and surfaces. What remains of these germ deposits depends on how efficiently your <a href="http://www.europeancleaningjournal.com/magazine/articles/european-reports/bacteria-that-breed-in-hotel-rooms">room is cleaned</a> by <a href="https://www.today.com/money/hotel-maids-how-much-how-little-do-they-really-clean-1D80287464">hotel staff</a>. And let’s face it, what is considered clean by a hotel might be different to <a href="https://www.huffingtonpost.co.uk/entry/dirty-spots-in-hotel-rooms_n_5ae09906e4b061c0bfa4356d">what you consider clean</a>. Typically, assessment of hotel room cleanliness is based on <a href="https://www.jstor.org/stable/26330308">sight and smell observations</a> –- not on the invisible microbiology of the space, which is where the infection risks reside. So let’s take a deep dive into the world of germs, bugs and viruses to find out what might be lurking where. <h2>It starts at the lift</h2> Before you even enter your room, think of the hotel lift buttons as germ hotspots. They are being pressed all the time by many different people, which can transfer microorganisms onto the button surface, as well back onto the presser’s fingers. Communal door handles can be similar in terms of germ presence unless sanitised regularly. <a href="https://pubmed.ncbi.nlm.nih.gov/25005587/">Wash your hands</a> or use a hand sanitiser after using a handle before you next touch your face or eat or drink. The most common <a href="https://www.rd.com/list/ways-your-hotel-room-could-be-making-you-sick/">infections people pick up</a> from hotel rooms are tummy bugs – diarrhoea and vomiting – along with <a href="https://www.everydayhealth.com/cold-and-flu/surprising-ways-hotels-can-make-you-sick.aspx">respiratory viruses</a>, such as colds and pneumonia, as well as <a href="https://wwwnc.cdc.gov/eid/article/28/3/21-2318_article?ACSTrackingID=USCDC_333-DM72795&ACSTrackingLabel=Latest%20Expedited%20Articles%20-%20Emerging%20Infectious%20Diseases%20Journal%20-%20December%2029%2C%202021&deliveryName=USCDC_333-DM72795">COVID-19</a>, of course. <a href="https://ami-journals.onlinelibrary.wiley.com/doi/10.1111/jam.15121">Toilets and bathrooms</a> tend to be cleaned more thoroughly than the rest of a hotel room and are often the least bacteriologically colonised environments. Though if the drinking glass in the bathroom is not disposable, wash it before use (body wash or shampoo are effective dishwashers), as you can never be sure if they’ve been cleaned properly. Bathroom door handles may also be colonised by pathogens from unwashed hands or dirty washcloths. <h2>Beware the remote</h2> The bed, sheets and pillows can also be home to some unwanted visitors. <a href="https://wwwnc.cdc.gov/eid/article/26/9/20-1435_article">A 2020 study</a> found that after a pre-symptomatic COVID-19 patient occupied a hotel room there was significant viral contamination of many surfaces, with levels being particularly high within the sheets, pillow case and quilt cover. While <a href="https://www.rd.com/list/dirty-hotel-room/">sheets and pillowcases</a> may be more likely to be changed between occupants, bedspreads may not, meaning these fabrics may become invisible reservoirs for pathogens – <a href="https://www.indy100.com/science-tech/beds-more-germs-than-toilet">as much as a toilet seat</a>. Though in <a href="https://www.thesun.co.uk/travel/17444370/hotel-sheets-clean-changed-dirty/">some cases</a> <a href="https://www.insideedition.com/investigation-finds-sheets-werent-changed-between-guests-at-some-new-york-hotels-60419">sheets</a> <a href="https://www.frommers.com/tips/health-and-travel-insurance/hotels-dont-always-change-the-sheets-between-guests#:%7E:text=Sheets%20are%20usually%20changed%20between,they%20aren't%20washed%20regularly.">aren’t always changed between guests</a>, so it may be better to just bring your own. Less thought about is what lives on the hotel room desk, bedside table, telephone, kettle, <a href="https://www.nature.com/articles/srep17163?utm_medium=affiliate&utm_source=commission_junction&utm_campaign=CONR_PF018_ECOM_GL_PHSS_ALWYS_DEEPLINK&utm_content=textlink&utm_term=PID100087244&CJEVENT=7cf55981c74311ed82a0034b0a18ba73">coffee machine</a>, light switch or <a href="https://www.cbc.ca/news/canada/hotel-room-tests-uncover-high-levels-of-contamination-1.1160859">TV remote</a> – as these surfaces aren’t always sanitised between occupancies. Viruses such as the <a href="https://www.thesun.co.uk/travel/17444370/hotel-sheets-clean-changed-dirty/">norovirus can live</a> in an infectious form for days on hard surfaces, as can COVID-19 – and the typical time interval between room changeovers is often less than 12 hours. Soft fabric furnishings such as cushions, chairs, curtains and blinds are also difficult to clean and may not be sanitised other than to remove stains between guests, so washing your hands after touching them might be a good idea. <h2>Uninvited guests</h2> If all those germs and dirty surfaces aren’t enough to contend with, there are also bedbugs to think about. These bloodsucking insects are experts at secreting themselves into narrow, small spaces, remaining dormant without feeding for months. Small spaces include the cracks and crevices of luggage, mattresses and bedding. <a href="https://www.cdc.gov/parasites/bedbugs/faqs.html">Bed bugs</a> are widespread throughout Europe, Africa, the US and Asia – and are <a href="https://www.sciencedirect.com/science/article/abs/pii/S0278431920301201">often found in hotels</a>. And just because a room looks and smells clean, doesn’t mean there may not be bed bugs lurking. Fortunately, <a href="https://www.nhs.uk/conditions/bedbugs/">bed bug bites</a> are unlikely to give you a transmissible disease, but the bite areas can become inflamed and infected. For the detection of bedbugs, reddish skin bites and blood spots on sheets are signs of an active infestation (use an antiseptic cream on the bites). Other signs can be found on your mattress, behind the headboard and inside drawers and the wardrobe: brown spots could be remains of faeces, bed bug skins are brownish-silvery looking and live bed bugs are brown coloured and typically one to seven millimetres in length. Inform the hotel if you think there are bed bugs in your room. And to avoid taking them with you when you checkout, carefully clean your luggage and clothes before opening them at home. As higher-status hotels tend to have more frequent room usage, a more expensive room at a five-star hotel does not necessarily mean greater cleanliness, as room cleaning costs reduce profit margins. So wherever you’re staying, take with you a pack of antiseptic wipes and use them on the hard surfaces in your hotel room. Also, wash or sanitise your hands often – especially before you eat or drink anything. And take slippers or thick socks with you so you can avoid walking barefoot on hotel carpets – known to be another <a href="https://www.rd.com/list/dirty-hotel-room/">dirt hotspot</a>. And after all that, enjoy your stay.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/202195/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/primrose-freestone-315921">Primrose Freestone</a>, Senior Lecturer in Clinical Microbiology, <a href="https://theconversation.com/institutions/university-of-leicester-1053">University of Leicester</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/from-the-bed-sheets-to-the-tv-remote-a-microbiologist-reveals-the-shocking-truth-about-dirt-and-germs-in-hotel-rooms-202195">original article</a>.

Travel Trouble

Fears for cruise ship passenger who fell overboard

A passenger onboard the Ruby Princess cruise ship is feared dead after he was nowhere to be found when the ship docked. The alarm was raised when the 72-year-old American man, who was travelling alone, was unable to be locked when ship docked in San Francisco after a five-day voyage around Mexico. A major search for the man has been launched, with fears he fell overboard during the expedition. Princess Cruises told the New York Post that CCTV on the ship has been reviewed and other possibilities for his disappearance have been ruled out. “Princess worked throughout the day with local authorities. CCTV footage has also been extensively reviewed and the ship was searched thoroughly several times without success,” a spokesperson said. “Having ruled out other possibilities, this is being treated as a man overboard incident.” “We extend our heartfelt condolences to the family and friends of the guest who was travelling alone,” the spokesperson added. According to local media outlets, US Customs and Border Protection have taken over the investigation and have dispatched a plane to conduct an air search for the missing man. Image credits: Shutterstock

Travel Trouble

Booking a summer holiday deal? Beware ‘drip pricing’ and other tactics to make you pay more than you planned

<a href="https://theconversation.com/profiles/jeannie-marie-paterson-6367">Jeannie Marie Paterson</a>, <a href="https://theconversation.com/institutions/the-university-of-melbourne-722">The University of Melbourne</a> Have you ever spotted what looked like a great deal on a website, added it to your “basket” and proceeded to checkout – only to find extra fees added on at the last minute? It’s frustratingly common when making airline, hotel and many other kinds of bookings to see an advertised price get ratcheted up at checkout with additional fees – perhaps “shipping insurance”, “resort fees” or just “taxes”. The practice is known as “<a href="https://www.accc.gov.au/consumers/pricing/price-displays">drip pricing</a>” and it can <a href="https://www.whitehouse.gov/wp-content/uploads/2023/03/WH-Junk-Fees-Guide-for-States.pdf">distort</a> consumer decision-making and affect competition. Nonetheless, there is no specific ban on this conduct in Australia. Some companies have, however, effectively been prosecuted for it under the Australian Consumer Law, which contains some strict rules about misleading consumers through advertising. Many of us have already begun booking flights, hotels and more as we head into the summer holiday season. Here’s what the law says about companies changing prices in the lead-up to checkout, and how you can protect yourself as a consumer. <h2>What’s wrong with drip pricing?</h2> The tactic that underpins drip pricing is to draw a customer in with an attractive “headline” price but then add in other fees as the customer approaches the checkout. It’s reasonable to ask whether there’s anything wrong with this practice: after all, the customer still sees the final price at checkout. Why might that be seen as misleading conduct under Australian Consumer Law? The reasons lie in views about consumer buying behaviour and the nature of the statutory prohibition. Typically, the closer a consumer gets to a sale, the less likely they are to pull out or even fully notice any additional fees. They may then end up paying more than they intended and also have lost the opportunity to deal with other suppliers of the same product at a better price. In the relevant section of Australian Consumer Law, there’s no requirement of an intention to mislead. It’s also not necessarily relevant that the true pricing situation is eventually revealed to the consumer or that it’s in the “fine print”. Thus, in the eyes of the law, it can be enough that consumers were enticed by an attractive headline price. <h2>Price surprises</h2> This legal position is well illustrated by a <a href="https://www8.austlii.edu.au/cgi-bin/viewdoc/au/cases/cth/HCA/2013/54.html">case</a> settled by the High Court in 2013, after the Australian Competition and Consumer Commission (ACCC) took on telecom provider TPG Internet in <a href="https://www.mondaq.com/australia/advertising-marketing-branding/282802/advertising-and-the-acl-fine-print-couldnt-save-tpg-internet-in-the-high-court">2010</a>, alleging misleading conduct. In this case, TPG had been advertising broadband internet services for $29.99 per month. But on reading the fine print, you’d have discovered this deal was only available with a landline service costing an additional $30 per month. The case moved up through Australia’s court system, but ultimately, the High Court majority held that the telco had engaged in misleading conduct. The High Court recognised that the very point of advertising is to draw consumers into “the marketing web”. It is therefore not enough to disclose the true (higher) price only at the point the transaction is concluded. TPG was fined $2 million in this case. Since then, the maximum penalties have increased, now the higher of: <ul> <li>$50 million</li> <li>three times the value obtained from the contravention, or (if the benefit can not be determined)</li> <li>30% of the business’s adjusted turnover during the breach period.</li> </ul> <h2>Dynamic pricing</h2> Other pricing complaints have been in the news recently, including concerns about point-of-sale dynamic pricing. Basically, this means using an algorithm that adjusts ticket prices in response to demand, as consumers wait in a virtual purchasing queue. Recent media reporting has centred on <a href="https://www.abc.net.au/news/2024-10-14/ticketmaster-live-nation-dynamic-pricing-tickets-class-action/104469646">concerns</a> about the use of point-of-sale dynamic pricing in the events ticketing industry. A form of dynamic pricing is used by hotels and airlines. They increase prices seasonally and according to demand. But these “dynamic” prices are clearly visible to consumers as they start looking for a deal. Some bodies even publish helpful tables of likely prices at different times. The kind of dynamic pricing that happens at the very point consumers are waiting to buy is very different and arguably creates an “unfair surprise”. Whether these kinds of practices also fall within the category of misleading conduct remains to be seen. But it is arguable that consumers could reasonably expect the real-time movement of prices to be disclosed upfront. Earlier this year, the government announced <a href="https://theconversation.com/albanese-government-promises-to-ban-dodgy-trading-practices-234142">plans</a> to address both drip pricing and dynamic pricing as part of a broader ban on unfair trading practices. <h2>What can consumers do?</h2> While all this law reform and litigation is playing out, here are some things you can do to avoid pricing shock. 1. Slow down. One of the strategies that online markets often rely on is “<a href="https://www.theguardian.com/australia-news/2024/oct/12/accc-suing-coles-woolworths-pricing-strategies-allegations">scarcity signalling</a>” – those clocks or numbers you see counting down as you move through a website. The very purpose of these is to make a consumer rush – which can mean failing to notice those additional fees that may make the buy not a good deal. 2. Take screen shots as you progress. Remember what it is you thought you were getting. Doing this also provides a basis for lodging a complaint if the headline and actual price don’t match up. 3. Check. Take a close look at the final bill before pressing pay. 4. Report. Tell your local Fair Trading Office or the ACCC if the advertised deal and the final price don’t meet up. A recent action taken by the ACCC against <a href="https://www.theguardian.com/australia-news/2024/sep/23/accc-suing-coles-woolworths-discounts-misleading">Woolworths and Coles</a> alleging “illusory” discounts was launched because of consumer tip-offs.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/244825/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/jeannie-marie-paterson-6367">Jeannie Marie Paterson</a>, Professor of Law, <a href="https://theconversation.com/institutions/the-university-of-melbourne-722">The University of Melbourne</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/booking-a-summer-holiday-deal-beware-drip-pricing-and-other-tactics-to-make-you-pay-more-than-you-planned-244825">original article</a>.

Travel Trouble

Sixteen people missing after tourist yacht sinks

Egyptian officials have confirmed sixteen people are missing after a tourist yacht capsized in the Red Sea after being struck by strong waves. The governor of the Red Sea region, Amr Hanafy, said rescuers saved 28 people from the sinking vessel south of the coastal town of Marsa Alam, and some were airlifted to receive medical treatment. The Egyptian Navy warship El Fateh and military aircraft have intensified their efforts to locate the missing, with rescue teams working around the clock. A total of 44 people were on board the yacht, including 13 Egyptians, and 31 foreign nationals from the United States, Germany, United Kingdom, Poland, Belgium, Switzerland, Finland, China, Slovakia, Spain and Ireland. The governor confirmed that 16 people are still missing, including four Egyptians and 12 foreign tourists. The boat had no technical issues, while passengers onboard said the reason behind the sinking was a strong wave that hit the boat, causing it to capsize. The governorate received a report shortly before dawn on Monday of a distress call made from the yacht, which had left Marsa Alam for a five-day journey. The Egyptian Meteorological Authority on Saturday warned about turbulence and high waves on the Red Sea and advised against maritime activity for Sunday and Monday. The boat is the second vessel to sink in the area this year. Image credits: Facebook

Travel Trouble

Foreign victims killed in mass methanol poisoning identified

The victims of the mass methanol poisoning in Laos have been identified, with the death toll now rising to six. Danish women Anne-Sofie Orkild Coyman, 20, Freja Vennervald Sorensen, 21, and American man James Louis Hutson, 57, were among those who died after a group of backpackers consumed alcoholic drinks spiked with methanol in the party town of Vang Vieng. Bianca Jones and Holly Bowles, both 19, had already been named as two Melbourne teenagers who lost their lives last week while on their gap year, along with British woman Simone White, 28. Ms Jones and Ms Bowles were staying at Nana Backpackers Hostel, which has been closed since November 14th, just days after the incident occurred. It is understood that the two Danish and American victims were also staying at Nana Backpackers Hostel. Ms Coyman and Ms Sorensen were reportedly found unconscious on the bathroom floor on November 13th after they had been out drinking the night before. Mr Hutson was reportedly found unconscious in his bed on November 13th after staff noticed he had not come out of his room. All three tourists died in the following days in hospital. Dr Yaher, who first treated Ms Bowles in Vang Vieng, claimed she went from a state of confusion to a coma in just half an hour after consuming the methanol-laced beverage. The doctor told The Times she was confused and fatigued, and didn’t know what had happened when she arrived at his small one-storey hospital at 2am. “We treated her symptomatically,” he told the publication. “We put her on an IV drip and gave her vitamins. But after 30 minutes she had a seizure and went into a coma. I was so surprised. We gave her CPR, because she had difficulty breathing, and we intubated her and referred her to Vientiane.” The Laos government released a statement on Saturday expressing sympathy and condolences to the families of the tourists who died, saying an investigation was underway and promised to “bring the perpetrators to justice according to the law”. Image credits: Facebook

Travel Trouble

Readers response: What was the worst hotel experience you had?

We asked our readers to share their stories of the worst hotel experience that have endured while on holiday, and the response was overwhelming. Here's what they said. Deedee Cullum - At a 5 star in Beijing. Arrived from the airport after 1am. Let into the room to find it occupied with someone having a bath. Instead of changing our room we waited in the lobby for 1 and 1/2 hours while they changed to the correct room and cleaned ours. The wet towels were neatly folded on the towel rack and the used soap was on the basin. When I turned the bedside light on I got a shock. To be fair management were most apologetic and gave us free dining in their top restaurant for the 4 days we were there. It was a few years ago but never forgotten. Bruce Hopkins - I stopped at a Hotel in Hobart, arrived in the afternoon, checked out the next day, the whole time I stopped there, I never saw anyone on reception or any staff at all. Creepiest hotel I stayed in. Carol Henwood - When we went to have a shower, and the towels disintegrated! The shower had black mould in all the corners. The carpet was so sticky, we kept our shoes on. We slept on top of the bed as the sheets were crumpled and smelly. What a night. Sheila Kell - When my eldest son was about 2 years old we took a holiday to Shute Harbour in QLD and in middle of night we heard lots of scratching so turned on light and sat up in bed and there were hundreds of field mice crawling up walls and back of bed. They apparently were having a plague, but we dressed and left. Couldn't sleep in that motel. Christine Warner - A country pub only option one night. Our room has no lock on the door, and there were gaps in the floorboards so we could see straight down to the bar where it was very noisy. We had already been warned of people breaking in to hotel and motel rooms in that region, so we slept in the car and returned to the room in the morning for a shower. Helen Wilson - In Singapore, they gave us a “free” breakfast while someone rummaged through our belongings and took stuff. Image credits: Shutterstock

Travel Trouble

Hotel booking sites actually make it hard to get cheap deals, but there’s a way around it

<a href="https://theconversation.com/profiles/peter-martin-682709">Peter Martin</a>, <a href="https://theconversation.com/institutions/crawford-school-of-public-policy-australian-national-university-3292">Crawford School of Public Policy, Australian National University</a> Booking a place to stay on holidays has become a reflex action. The first thing many of us do is open a site such as <a href="https://www.wotif.com/">Wotif</a>, <a href="https://au.hotels.com/?locale=en_AU">Hotels.com</a> or <a href="https://www.trivago.com.au/">trivago</a> (all of which are these days owned by the US firm <a href="https://www.accc.gov.au/media-release/accc-will-not-oppose-expedia%E2%80%99s-proposed-acquisition-of-wotif">Expedia</a>), or their only big competitor, <a href="https://www.booking.com/">Booking.com</a> from the Netherlands. Checking what rooms are available – anywhere – is wonderfully easy, as is booking, at what usually seems to be the lowest available price. But Australia’s Assistant Competition Minister Andrew Leigh is concerned there might be a reason the price seems to be the lowest available. It might be an <a href="https://ministers.treasury.gov.au/ministers/andrew-leigh-2022/media-releases/supporting-tourism-and-accommodation-providers-set-their">agreement not to compete</a>, or the fear of reprisals against hotel owners who offer better prices. <h2>Agreements to not compete</h2> Leigh has asked the treasury to investigate, and if that’s what it finds, it may be the booking sites have the perverse effect of keeping prices high, especially when the substantial fees they charge hotels are taken into account. For now, the treasury is seeking information. It has set a deadline of <a href="https://treasury.gov.au/consultation/c2022-338978">January 6</a> for hotel operators and booking sites to tell it: <ul> <li> the typical fees charged by online booking platforms </li> <li> the details of any agreements not to compete on price </li> <li> whether hotels that try to compete get ranked lower on booking sites. </li> </ul> What’s likely to come out of it is a ban on so-called price-parity clauses that prevent discounting, or a ban on “algorithmic punishment,” whereby hotels that do discount get pushed way down the rankings on the sites. But in the meantime, there are things we can do to get better prices, and they’ll help more broadly, as I’ll explain. <h2>Flight Centre precedent</h2> <figure class="align-right zoomable"></figure> Back in 2018, in a case that went all the way to the High Court, the Australian Competition and Consumer Commission (ACCC) forced <a href="https://www.accc.gov.au/media-release/flight-centre-ordered-to-pay-125-million-in-penalties">Flight Centre</a> to pay a penalty of A$12.5 million for attempting to induce airlines not to undercut it on ticket prices. That the ACCC eventually won the case might be an indication price-parity clauses are already illegal under Australian law. But it’s a difficult law to enforce. This is why the treasury is considering special legislation of the kind in force in France, Austria, Italy and Belgium. The ACCC has known for some time that Expedia and Booking.com have included clauses in their contracts preventing hotels offering the same room for any less than they do, even directly. Rather than take the big two to court, in 2016 the ACCC “reached agreement” with them to delete the clauses that prevented hotels offering better deals <a href="https://www.accc.gov.au/media-release/expedia-and-bookingcom-agree-to-reinvigorate-price-competition-by-amending-contracts-with-australian-hotels">face-to-face</a>. <h2>The concession that conceded little</h2> From then on, hotels were able to offer better deals than the sites over the phone or in person, but not on their own websites. Given we are less and less likely to walk in off the street or even use the phone to book a hotel, it wasn’t much of a concession. Then, in 2019, with the Commission under renewed pressure from hotel owners for another investigation, Expedia (but not Booking.com) reportedly <a href="https://www.smartcompany.com.au/business-advice/competition/expedia-allow-hotels-undercut-prices-online/">waived</a> the rest of the clauses, giving hotel owners the apparent freedom to advertise cheaper prices wherever they liked including on their own sites without fear of retribution. Except several appear to fear retribution, and very few seem to have jumped at the opportunity. <h2>Algorithmic punishment</h2> An Expedia spokesman gave an indication of what might be in store when he was quoted as saying a hotel that undercut Expedia might “find itself ranked <a href="https://www.smartcompany.com.au/business-advice/competition/expedia-allow-hotels-undercut-prices-online/">below its competitors</a>, just as it would if it had worse reviews or fewer high-quality pictures of its property”. Being ranked at the bottom of a site is much the same as not being ranked at all, something Leigh refers to as “algorithmic punishment”. It’s not at all clear the present law prevents it, which is why Leigh is open to the idea of legislating against it. Although you and I may not often think about what hotels are paying to be booked through sites such as Wotif and Booking.com, and although what’s charged to the hotel isn’t publicised, it appeard to be a large chunk of the cost of providing the room. One figure quoted is <a href="https://www.smartcompany.com.au/industries/tourism/online-travel-booking-fed-up-small-businesses-call-accc-action/">20%</a>. Leigh says hotel owners have told him the fees are in the “<a href="https://ministers.treasury.gov.au/ministers/andrew-leigh-2022/transcripts/interview-geraldine-doogue-abc-saturday-extra">double digits</a>”, something he says is quite a lot when you consider the sites don’t need to clean the toilets, change the sheets or help on the front desk. <h2>‘Chokepoint capitalism’</h2> What this seems to mean (the treasury will find out) is almost all bookings are more expensive than they need to be because firms that sit at the “<a href="https://theconversation.com/chokepoint-capitalism-why-well-all-lose-unless-we-stop-amazon-spotify-and-other-platforms-squeezing-cash-from-creators-194069">chokepoint</a>” between buyers and sellers are squeezing sellers. A hotel could always abandon the sites and offer much cheaper prices, but for a while – perhaps forever – it will be much harder to find. In their defence, the operators of the platforms might say they need to get the best offers from hotels in order to make it worthwhile for the operators to invest in their sites, an argument the treasury is inviting them to put. In the meantime, with some hotels reluctant to put their best rates on their websites, but with them perfectly able to offer better rates over the phone, there’s a fairly simple way we can all get a better deal – and help fix the broader problem by weight of numbers. If we look up the best deal wherever we want online, and then phone and ask for a better one (or a better room), we might well find we get it. We might be saving the owner a lot of money. Leigh reckons the more we do ring up, the more the sites might feel pressure to discount their own fees, helping bring prices down even before he starts to think about writing legislation.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/196460/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/peter-martin-682709">Peter Martin</a>, Visiting Fellow, <a href="https://theconversation.com/institutions/crawford-school-of-public-policy-australian-national-university-3292">Crawford School of Public Policy, Australian National University</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/hotel-booking-sites-actually-make-it-hard-to-get-cheap-deals-but-theres-a-way-around-it-196460">original article</a>.

Travel Trouble

Tourist's disrespectful Machu Picchu act slammed

A tourist has been slammed online after she was filmed sprinkling her loved one's ashes at Peru’s Machu Picchu. The clip posted to TikTok by Peruvian tour operator IncaGo Expeditions has been taken down amid fierce backlash, but not before it was reshared on other platforms online. In the video, the woman stood atop one of the 15th-century Inca citadel’s terraces as she scattered the ashes. The footage ended with her taking a bow and embracing another person. Her actions have been slammed online, with one person saying: “may the full weight of the law fall on the person who did this act, there was no respect for Machu Picchu." “What is the need to do it in a universal jewel, such as Machu Picchu?” another commented. The sacred landmark, has been designated a UNESCO World Heritage landmark in Peru, and is one of the New Seven Wonders of the World. Peruvian cultural officials have also criticised the behaviour and called for greater action in preserving the history of the landmark. T’ika Oregón, a lawyer with the Cusco Commission of Jurists, told local media that “archaeological areas are not repositories of any type of ashes, much less of a deceased person,” reported the Daily Mail. She also claimed that the ceremony could've been a promotional stunt orchestrated by the tour operator. “It must be determined if it is an agency that is dedicating itself to this objective or if it is a person, and according to the level of participation, of seriousness, the maximum penalty will have to be given,” she said. The Ministry of Culture is currently trying to identify the woman and tour agency responsible for the desecration. “Machu Picchu deserves respect and protection from visitors and tourism operators, who are obliged to comply with the provisions contained in the regulations for visiting the Inca city of Machu Picchu,” they said in a statement. Image: TikTok

Travel Trouble

Airlines cancel flights after volcanic eruptions. An aviation expert explains why that’s a good thing

<a href="https://theconversation.com/profiles/patrick-murray-2027113">Patrick Murray</a>, <a href="https://theconversation.com/institutions/university-of-southern-queensland-1069">University of Southern Queensland</a> At least three airlines <a href="https://www.abc.net.au/news/2024-11-13/flights-to-and-from-bali-cancelled-due-to-volcanic-ash/104593698">cancelled flights between Australia and Bali</a> this week after a volcano eruption in eastern Indonesia spewed a vast plume of volcanic ash into the air. But while would-be holiday makers are naturally <a href="https://7news.com.au/sunrise/volcanic-eruption-in-indonesia-forces-airlines-to-cancel-flights-to-bali-stranding-frustrated-passengers-c-16732486">upset</a> at having their plans disrupted, it’s worth remembering it’s not safe to fly planes through volcanic ash. So, how do airlines decide it’s not safe to fly when a volcano erupts? And why is volcanic ash so dangerous for aircraft, anyway? <h2>What does volcanic ash do to a plane?</h2> Volcanic ash particles are very, very abrasive. They can cause permanent damage to windscreens in the aircraft and can even make windscreens look opaque – like someone has gone over them with sandpaper. Imagine getting spectacles and scraping them over and over with sandpaper – that’s what you’d see if you were sitting in the cockpit. Volcanic ash can also clog or damage external sensors, leading to erroneous readings, and can infiltrate an aircraft’s ventilation system. This can affect cabin air quality and lead to potential respiratory issues. But the main issue, in fact, is the impact volcanic ash has on engines. A jet engine works by drawing in air, compressing it, mixing it with fuel and igniting it. This creates high-pressure exhaust gases that are expelled backward, which pushes the engine (and the aircraft) forward. The correct balance of fuel and airflow is crucial. When you disrupt airflow, it can cause the engine to stall. Ash particles that get inside the engines will melt and build up, causing disruption of the airflow. This could cause the engine to “flame out” or stall. Volcanic ash has a lot of silica in it, so when it melts it turns into something similar to glass. It won’t melt unless exposed to very high temperatures – but inside a jet engine, you do get very high temperatures. There was a famous incident in 1982 where a <a href="https://theaviationgeekclub.com/the-story-of-british-airways-flight-9-the-boeing-747-that-lost-all-four-engines-due-to-volcanic-ash-yet-it-landed-safely/">British Airways Boeing 747 plane</a> was flying in the vicinity of Indonesia and lost all four engines after it encountered volcanic ash spewing from Java’s Mount Galunggung. Fortunately, the pilot was able to <a href="https://simpleflying.com/gallunggung-glider-the-story-of-british-airways-flight-9/">restart the engines and land safely</a>, although the pilots were unable to see through the front windscreens. <h2>How do airlines decide it’s not safe to fly when a volcano erupts?</h2> The decision is made by each airline’s operational staff. Each airline’s operational team would be looking at the situation in real time today and making the decision based on their risk assessment. Every airline has a process of risk management, which is required by Australia’s Civil Aviation Safety Authority. Different airlines may tackle risk management in slightly different ways; you might have some cancelling flights earlier than others. But, in broad terms, the more sophisticated airlines would come to similar conclusions and they are likely all communicating with each other. Mostly, they make the call based on the extent of the plume – how big the cloud of ash is and where it’s going, bearing in mind that winds vary with altitude. As you get stronger winds with altitude, the ash can drift quite far from the source. There is also a United Nations agency called the <a href="https://www.icao.int/Pages/default.aspx">International Civil Aviation Organization</a>, which issues guidance on volcanic ash hazards. Various meteorological agencies around the world work together and liaise with aviation authorities to spread the word quickly if there is an eruption. For airlines to resume flights, the ash needs to clear and there needs to be a low probability of further eruptions. <h2>Passenger safety is the priority</h2> The underpinning reason behind these flight cancellations is safety. If you lose engines and you can’t see out the window, the risk to passenger safety is obvious. Naturally, people are upset about their holiday plans being held up. But it’s actually in passengers’ best interests to not fly through volcanic ash.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/243576/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/patrick-murray-2027113">Patrick Murray</a>, Emeritus Professor of Aviation, <a href="https://theconversation.com/institutions/university-of-southern-queensland-1069">University of Southern Queensland</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/airlines-cancel-flights-after-volcanic-eruptions-an-aviation-expert-explains-why-thats-a-good-thing-243576">original article</a>.

Travel Trouble

Why planes still have no smoking signs

Have you ever wondered why planes still have dozens of no smoking signs inside an aircraft, even 30 years after a worldwide ban was implemented? A travel expert has answered this age-old question, just weeks after the US Federal Aviation Administration (FAA) got rid of the off switch for no smoking signs. This means that for all American planes across every US airline, the no smoking signs stay lit throughout the entire time you’re on board, which includes taxing, takeoff, cruising and landing. While it would seem that no smoking signs onboard planes are no longer needed nowadays, they are actually very much needed. “While no smoking signs may seem like an old and outdated practice, they are still a necessity for a few different reasons,” RVshare travel expert Maddi Bourgerie told <a href="https://www.thrillist.com/news/nation/planes-no-smoking-signs-why-expert">Thrillist.</a> Firstly, it’s down to public health and safety, as Ms Bourgerie said, “There are aviation regulations in place that require airlines to maintain a no-smoking policy, which is largely due to the flammability of materials in the cabin.” She added, “the signs reinforce a smoke-free environment for all passengers and crew,” with second-hand smoke being dangerous to those around you in an enclosed space. Ms Bourgerie also explained that having the signs gives the airline some protection from potential lawsuits, with the signs acting as a safety net if a smoking-related incident occurs on board. The travel expert also pointed to a less obvious reason for keeping the no smoking signs, explaining, “Many procedures and protocols in aviation are maintained for consistency and familiarity.” “And the no smoking sign has become a standard part of the in-flight experience.” Image credits: Shutterstock

Travel Trouble

Fitness influencer gets lifetime ban from NYC marathon for filming content

A Texas social media influencer has been disqualified and banned from future races at the New York City marathon. Last weekend, fitness influencer Matthew Choi ran the race with his camera crew on e-bikes, endangering other runners. He finished the 42.2-kilometre course with a time of 2:57:15, about 50 minutes behind Abdi Nageeye, the winner of the men's race. Choi issued an apology to his 400,000 followers after receiving the lifetime ban. "I have no excuses, full-stop," he said on Wednesday AEDT. "I was selfish on Sunday to have my brother and my videographer follow me around on e-bikes, and it had serious consequences. "We endangered other runners, we impacted people going for PBs, we blocked people from getting water and with the New York City Marathon being about everyone else and the community, I made it about myself. "And for anyone I impacted, I'm sorry." He added that the decision "was 100 per cent on me" as he did not receive pressure to film content from any partners or sponsors. New York Road Runners, the organisers of the race, said in a statement that Choi's actions violated the code of conduct and competition rules. "One of the incidents brought to NYRR's attention was that Choi ran with the assistance of two unauthorised people riding the course on electric bicycles, obstructing runners," the group said. The fitness influencer posted several videos of him running the marathon on social media, which immediately drew backlash. "As a runner, seeing him was amazing. Gave me extra motivation to pass him and make sure I never had to see him and his dumb crew for the rest of the race," wrote one user on Reddit. He has since acknowledged the criticism and has vowed to stop the practice. "It won't happen again. My word is my bond." Images: Instagram

Travel Trouble

Chris Hemsworth's new tourism ad triggers major backlash

Chris Hemsworth and his wife Elsa Pataky have come under fire after appearing in a major tourism campaign for Abu Dhabi. The Aussie actor and his Spanish model wife feature both feature in the production, that shows them having an intense day on-set of a fake action movie. While both dangling from the side of a building between takes, the duo claim they could “use a vacation about now”, before the ad showcases the best Abu Dhabi has to offer. With their three children in tow, Hemsworth and Pataky are shown enjoying various tourist attractions in the United Arab Emirates (UAE) capital, including open-top car rides in the desert, surfing, relaxing massages and trips to the city’s National Aquarium and theme park. The video was posted by the official Abu Dhabi Instagram account, and quickly racked up thousands of comments from keen travellers saying the video had convinced them to book a holiday in the UAE. <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/reel/DB_XZUvJO8g/?utm_source=ig_embed&utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/reel/DB_XZUvJO8g/?utm_source=ig_embed&utm_campaign=loading" target="_blank" rel="noopener">A post shared by Experience Abu Dhabi (@visitabudhabi)</a> </div> </blockquote> However, many commenters weren't quite as happy, as hundreds of fans questioned why Hemsworth, who has an estimated net worth of $225 million, would opt to promote a tourist destination that is notorious for restricted human rights. “Is he running out of money?” one person questioned, while another added, “Just got to ignore all the human rights abuses." “Not much of a vacation if you’re a member of the LGBTQIA+ community,” a third wrote. “A country without women’s rights and workers’ rights. An amazing thing to promote with your huge celebrity,” a fourth added. Abu Dhabi has a long and chequered history when it comes to human rights, with archaic laws inhibiting women’s rights, restricted freedom of speech and the continued criminalisation of homosexuality. Image credits: Instagram

Travel Trouble

King and Queen of Spain attacked during royal visit

The king and queen of Spain have been attacked by furious locals during a tour of the flood-ravaged area of Valencia. King Felipe VI and Queen Letizia were met by an angry mob who have been dealing with the fallout of deadly flooding that has killed 217 people, with another 1,900 missing. Accompanied by Spanish Prime Minister Pedro Sanchez, the royal couple arrived in Paiporta on Sunday, when a crowd of hundreds descended. The crowd began to throw mud, rocks, sticks and rubbish at the group while screaming “murderer” and “shame”, with much of the vitriol seeming to be directed as the Spanish leader. The royals were struck with some of the debris, with vision showing the couple’s faces and clothing dirtied with mud. “It’s been four days, where have you been?” one onlooker yelled at the king. “You’ve just come here to pose for pictures. You have no shame.” Another screamed at a visibly frightened Queen Letizia, “You lack for nothing while we here don’t even have water to drink.” According to reports, security tried to whisk the royals away to safety but King Felipe insisted they stay and continue speaking with those who wanted to, with the couple later seen consoling survivors, with one man crying on the king’s shoulder. As they eventually got into their car to leave, a policeman shouted “long live the king”, which was met with howls of “guillotine” by some of the protesters. In a statement issued by the palace hours after the melee, it was announced a second visit by the king to nearby Chiva, another flood-affected town, had been called off. Juan Bordera, a local politician in Valencia, told the BBC that the king and queen’s tour was a “very bad decision”. “It’s logical that the people are angry, it’s logical that the people didn’t understand why this visit is so urgent,” Mr Bordera told the BBC. Image credits: GTres/Shutterstock Editorial

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Readers response: What is your biggest travel pet peeve?

When it comes to travelling, there are many different things that can go awry that can make even the most calm travellers irate. We asked our readers what their travel and holiday pet peeves are, and the response was overwhelming. Here's what they said. Linda Woods - Getting kicked in the back of the seat on a plane. Barbara Pearce - Distance to walk through airports to get to gates. Judith Buttery - Lifting my baggage!! Ralph G Smith - I get so annoyed at the seemingly random changes in flight times that have become like an epidemic in the last few years. I know that situations change, but in recent times it's become almost a given that if you book for a certain flight, it will be changed. It's not just the airlines, but trains and coaches too. June Maynard - Travel movement at the airports. Queuing, passport checking, immigration, various checkpoints at the airport, etc. Trish Moulton - Kids on planes. Beverley Murphy - Waiting hours for a connecting flight. Jenny Gordon - People who carry way too much/too large cabin baggage then expect to keep it near them when they board late. Airlines should enforce number of pieces, weight and size! Eileen Pomeroy - Waiting at airports and their high prices for everything. Margie Buckingham - The total disregard for disabled passengers. Image credits: Shutterstock

Travel Trouble

Passenger arrested for assaulting flight crew member

A man has been arrested after being removed from an international flight for allegedly assaulting a member of the cabin crew. Onboard a flight from Perth to Auckland on early Wednesday morning, the Australian Federal Police were alerted to a passenger who was allegedly intoxicated and disruptive. The 23-year-old man from New Zealand allegedly assaulted a crew member, after staff alleged the man refused to comply with crew member requests during the flight. The flight was diverted to Melbourne Airport, with AFP officers boarding the plane to remove the man, who injured the cabin crew member during the assault. He was restrained at the back of the plane, with AFP Superintendent Stephen Cook confirming the flight was delayed as a result of the incident. “Any violence or anti-social behaviour in a confined space in the air would be distressing for other passengers and crew,” Superintendent Cook said. “At the very least, in this alleged incident it disrupted everyone’s travel plans." “Anti-social behaviour during a flight can pose a direct threat to the safety of the aircraft that is taken seriously by airlines and the AFP.” The 23-year-old man has been charged with one count of assaulting crew affecting the performance of their duty. Image credits: Australian Federal Police

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